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All job offers Sales Executive

  • Sales Executive

4 Job offers

  • HERMES
    Roles & Responsibilities 1. Back Office Customer Service Management Management and follow-up of Customer Services Manage services to customers (customer contact and complaints handling, follow-up in relevant store IT tools, etc.) Be responsible for the quality of follow-up for all customer services (customer requests, special and personalized orders, reservations and wishes, remote sales, repair requests) Be a real partner to sales team to optimize and simplify the back-office follow-up of those services Performance follow-up and continuous improvement on Customer Services Be responsible for the business performance of all service-related operations Monitor conversion rates and average duration for reservations and customer requests Monitor lead times at each relevant step of the aftersales & repair life cycle Challenge the recourse to the customer request service by salespeople when relevant, in order to push sales for products available in store 2. Internal Control & Procedures Till Control Support till activities only if needed Stock Control Assist the stock team when needed in reviewing and correcting negative stocks or stock discrepancies Compliance and knowledge on internal procedures Manage the store archiving for relevant documents, following local and group internal control rules Be responsible for the application of procedures related to internal control and health & safety Support sales teams through the use of digital tools and be the store's key user on Service-related processes: train newcomers on processes & tools, communicate new features and/or procedures, support the team on any issue 3. Store Team Administration Store Admin Assist in managing the staff rota to optimize sales floor coverage Coordinate with external agencies to plan external / temporary staff Manage and organize internal communication Plan monthly staff roster Store orders Be responsible and supervise the allocation of staff uniforms Organize the supply of office stationery, food & beverage and other relevant tools, coordinate with suppliers, control delivery and invoicing Follow-up on general costs Maintenance & Security Be responsible for store day-to-day maintenance and coordinate with suppliers/office to ensure timely interventions Manage internal and external security agents Profile Passionate about retail and luxury Significant previous experience in administrative / operations position, preferably in Retail environment Organized, rigorous and reliable, able to organize his/her work autonomously and to anticipate Service and customer-oriented with excellent communication skills Proficient with Excel / IT tools Team player Language requirements: fluency in English is mandatory (written and oral)
    Permanent
    Singapore
  • ESSILORLUXOTTICA GROUP
    If you've worn a pair of glasses, we've already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms. Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn! Your #FutureInSight with EssilorLuxottica Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what's possible! Your role We are looking for a proactive and results-driven Sales Executive professional to manage and grow our optical business. The ideal candidate will have a strong background in optometry or as an optician, with at least 3 years of experience in the optical industry. This role involves building and maintaining strong client relationships, expanding product distribution, and achieving sales and collection targets. You will also conduct market research, generate leads, and provide timely feedback on market and competitor activities. A keen eye for merchandising standards, excellent communication skills, and the ability to travel for client meetings are essential. If you're passionate about eye care, enjoy engaging with clients, and thrive in a dynamic sales environment, we'd love to meet you. Key Responsibilities Call plan To service all accounts in a assigned territory consistently as per approved routing and to complete all assigned calls. To achieve or exceed and consistently maintain visitation KPI's. Provide quality customer service to all accounts and maintain excellent trade relationship. To continuously strive to extend distribution for the selective range of Luxottica products to all accounts. Client Relationship Build constructive relationships with Merchandise Manager, Store Manager and dedicated associates. Act as a Brands' point of reference for client's feedbacks and needs. Account Portfolio Responsibility To consistently build new distribution and to submit report to Field Sales Manager every month. Ensure that sufficient stocks are sold to every Account to avoid out of stocks (O.O.S) situation and in order to achieve sales objectives. Ensure that all credit accounts in the assigned area are well controlled and all outstanding amounts due are collected in accordance to the company's collection policies. Ensure high level of brand awareness through effective use and maintenance of P.O.S. materials and maintain coherence to Brands guidelines and standards in the stores. To submit proposal for opening new accounts and to advise HQ on closure of account. Reporting Ensure that all Sales, Distribution and Collection Targets are achieved consistently. To prepare and present Monthly Sales Report and market feedback to the company during the quarterly Cycle Meetings. Implement Luxottica trade programs and activities in accordance with agreed guidelines. To provide Management with timely and accurate feedback on customer and competitors' activities. Be fully prepared to participate and attend all Sales Meeting / Collection Release as directed by management irrespective of timing and dates. To establish a reputation for sincerity, honesty and reliability. Keep an open attitude and active mind, a preparedness to learn and improve personal skills and to adapt to changing circumstances. Main responsibilities: AREAS OF RESPONSIBILITIES AND RELATED ACTIVITIES: A - Market Research and Analysis: Conduct market research to identify new business opportunities, analyze market data to develop growth strategies for Sabah State B - Lead Generation and Prospecting: Identify potential clients through networking and other channels, maintain a database of leads focusing Kota Kinabalu C - Client Relationship Management: Build and maintain relationships with new and existing clients, address client needs and ensure satisfaction NETWORK OF INTERACTION: INTERNAL: 1. Sales Department: Interaction: Coordinate on sales strategies and share leads. Purpose: Ensure cohesive sales efforts and streamline the sales pipeline. 2. Customer Service Department: Interaction: Address client issues and gather feedback. Purpose: Maintain client satisfaction and resolve issues promptly. EXTERNAL: 1. Clients and Prospects: Interaction: Engage with current and potential clients. Purpose: Drive sales growth and build long-term relationships. 2. Industry Associations: Interaction: Participate in industry networks and forums. Purpose: Stay informed about trends and identify opportunities. 3. Competitors: Interaction: Monitor competitor activities. Purpose: Gather intelligence and adjust strategies accordingly. TECHNICAL SKILLS - PORTRAIT OF A PERFECT CANDIDATE Educational Background in Optician or Optometry At least 3 years of experience in optical industry Strong problem-solving skill Experience in business development or sales within the optical industry Excellent communication and negotiation skills Ability to travel for client meetings and company events What's in it for you In EssilorLuxottica, you are not defined just by your job title. Each career adventure is unique, but have a glimpse of the benefits and perks you can have by choosing us. Entitled to 16 working days holidays (exclusive of all local Public Holidays) in the Company's holiday year which runs from January to December.Entitled to private medical cover which company will pay for the premium for this service. Confirmed employees will be entitled to yearly executive medical checkup or dental reimbursement for scaling, filling and extraction expenses of Maximum combine limit of RM 800 per year. Entitled to 2 free pairs of either sun or optical frames or lenses and a range of discounts off wholesale pricing throughout the year after completed the probation. Possibility of flexible ways of working (hybrid-work from home 2 days per week) Gain access to countless opportunities for growth, whether horizontally, vertically, or internationally - within a globally recognized leader that has a strong presence worldwide and covers every step of the value creation process. Join the Employee Shareholding Program to share in the Company's success and directly benefit from EssilorLuxottica's growth according to company prevailing policy. Enjoy team-building events and recreational activities organized by our volunteer-based 'We Care Committee' in Malaysia. Opportunity to volunteer with the OneSight EssilorLuxottica Foundation and be an active part of our mission to improve lives by improving sight. Recruiting process Our recruitment process may vary; If you are selected, you will be contacted by our recruiters to guide you through the specific steps for your application. Our Diversity, Equity and Inclusion commitment We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.
    Permanent
    Singapore
  • ESSILORLUXOTTICA GROUP
    If you've worn a pair of glasses, we've already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms. Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn! Your #FutureInSight with EssilorLuxottica Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what's possible! Your role We are looking for a proactive and results-driven Sales Executive professional to manage and grow our optical business. The ideal candidate will have a strong background in optometry or as an optician, with at least 3 years of experience in the optical industry. This role involves building and maintaining strong client relationships, expanding product distribution, and achieving sales and collection targets. You will also conduct market research, generate leads, and provide timely feedback on market and competitor activities. A keen eye for merchandising standards, excellent communication skills, and the ability to travel for client meetings are essential. If you're passionate about eye care, enjoy engaging with clients, and thrive in a dynamic sales environment, we'd love to meet you. Key Responsibilities Call plan To service all accounts in a assigned territory consistently as per approved routing and to complete all assigned calls. To achieve or exceed and consistently maintain visitation KPI's. Provide quality customer service to all accounts and maintain excellent trade relationship. To continuously strive to extend distribution for the selective range of Luxottica products to all accounts. Client Relationship Build constructive relationships with Merchandise Manager, Store Manager and dedicated associates. Act as a Brands' point of reference for client's feedbacks and needs. Account Portfolio Responsibility To consistently build new distribution and to submit report to Field Sales Manager every month. Ensure that sufficient stocks are sold to every Account to avoid out of stocks (O.O.S) situation and in order to achieve sales objectives. Ensure that all credit accounts in the assigned area are well controlled and all outstanding amounts due are collected in accordance to the company's collection policies. Ensure high level of brand awareness through effective use and maintenance of P.O.S. materials and maintain coherence to Brands guidelines and standards in the stores. To submit proposal for opening new accounts and to advise HQ on closure of account. Reporting Ensure that all Sales, Distribution and Collection Targets are achieved consistently. To prepare and present Monthly Sales Report and market feedback to the company during the quarterly Cycle Meetings. Implement Luxottica trade programs and activities in accordance with agreed guidelines. To provide Management with timely and accurate feedback on customer and competitors' activities. Be fully prepared to participate and attend all Sales Meeting / Collection Release as directed by management irrespective of timing and dates. To establish a reputation for sincerity, honesty and reliability. Keep an open attitude and active mind, a preparedness to learn and improve personal skills and to adapt to changing circumstances. Main responsibilities: AREAS OF RESPONSIBILITIES AND RELATED ACTIVITIES: A - Market Research and Analysis: Conduct market research to identify new business opportunities, analyze market data to develop growth strategies for Sabah State B - Lead Generation and Prospecting: Identify potential clients through networking and other channels, maintain a database of leads focusing Kota Kinabalu C - Client Relationship Management: Build and maintain relationships with new and existing clients, address client needs and ensure satisfaction NETWORK OF INTERACTION: INTERNAL: 1. Sales Department: Interaction: Coordinate on sales strategies and share leads. Purpose: Ensure cohesive sales efforts and streamline the sales pipeline. 2. Customer Service Department: Interaction: Address client issues and gather feedback. Purpose: Maintain client satisfaction and resolve issues promptly. EXTERNAL: 1. Clients and Prospects: Interaction: Engage with current and potential clients. Purpose: Drive sales growth and build long-term relationships. 2. Industry Associations: Interaction: Participate in industry networks and forums. Purpose: Stay informed about trends and identify opportunities. 3. Competitors: Interaction: Monitor competitor activities. Purpose: Gather intelligence and adjust strategies accordingly. TECHNICAL SKILLS - PORTRAIT OF A PERFECT CANDIDATE Educational Background in Optician or Optometry At least 3 years of experience in optical industry Strong problem-solving skill Experience in business development or sales within the optical industry Excellent communication and negotiation skills Ability to travel for client meetings and company events What's in it for you In EssilorLuxottica, you are not defined just by your job title. Each career adventure is unique, but have a glimpse of the benefits and perks you can have by choosing us. Entitled to 16 working days holidays (exclusive of all local Public Holidays) in the Company's holiday year which runs from January to December.Entitled to private medical cover which company will pay for the premium for this service. Confirmed employees will be entitled to yearly executive medical checkup or dental reimbursement for scaling, filling and extraction expenses of Maximum combine limit of RM 800 per year. Entitled to 2 free pairs of either sun or optical frames or lenses and a range of discounts off wholesale pricing throughout the year after completed the probation. Possibility of flexible ways of working (hybrid-work from home 2 days per week) Gain access to countless opportunities for growth, whether horizontally, vertically, or internationally - within a globally recognized leader that has a strong presence worldwide and covers every step of the value creation process. Join the Employee Shareholding Program to share in the Company's success and directly benefit from EssilorLuxottica's growth according to company prevailing policy. Enjoy team-building events and recreational activities organized by our volunteer-based 'We Care Committee' in Malaysia. Opportunity to volunteer with the OneSight EssilorLuxottica Foundation and be an active part of our mission to improve lives by improving sight. Recruiting process Our recruitment process may vary; If you are selected, you will be contacted by our recruiters to guide you through the specific steps for your application. Our Diversity, Equity and Inclusion commitment We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.
    Permanent
    Singapore
  • KERING EYEWEAR
    How you will contribute Act as the primary point of contact for key clients, building and maintaining strong, long-term relationships.Understand the client's business goals, challenges, and needs to provide tailored solutions.Work with Trade Marketing for Product Marketing Assets implementation, POSM, and other Trade Marketing and Marketing Initiatives.Identify opportunities to upsell, cross-sell, and expand business within key accounts.Analysis of Data and plan for customer replenishmentDevelop and implement account plans to achieve sales targets and growth objectives.Monitor and analyze account performance, identifying trends and areas for improvement.Negotiate contracts, pricing, and terms with key clients to ensure mutual satisfaction.Close deals and secure renewals or expansions of existing contracts.Stay informed about industry trends, competitor activities, and market conditions that may impact key accounts.Forecast future sales and revenue from key accounts.Who you are Bachelor’s degree+2 years working experienceExperience within fashion / luxury, cosmetics, FMCG environmentsFluent in English and local languageStrong communication and interpersonal skills.Excellent negotiation and sales abilities.Strategic thinking and problem-solving skills.Ability to build and maintain relationships.Proficiency in CRM software and sales tools.Industry knowledge and business acumen.Why work with us This is an excellent opportunity to join the Kering adventure in a moment of extraordinary growth and become part of a thriving team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
    Permanent
    Singapore