Beauty

Join The Estée Lauder Companies, a global leader in the beauty industry, as we seek an innovative Assistant Visual Merchandising Manager for the Estée Lauder APAC team based in Singapore. With a rich legacy and a commitment to excellence, we invite dynamic individuals to contribute to the success of the iconic Estée Lauder brand in the Asia Pacific region. Role Overview: As the Assistant Visual Merchandising Manager, you will play a pivotal role in defining the retail image of the Estée Lauder brand across Asia Pacific. We're on the lookout for a retail design expert with 4-5 years of experience in Design or Retail Visual Merchandising to lead and implement impactful VM strategies specifically tailored for the APAC region. Key Responsibilities: Collaborate on the development of merchandising guidelines for Asia Pacific markets. Manage end-to-end VM projects with vendors, ensuring seamless execution and on-time delivery. Act as the brand guardian, providing VM best practices and guidance to markets. Allocate collateral in stores strategically, aligning with brand and business objectives. Oversee the VM database, ensuring accurate information for each retail location. Contribute insights to new/renewal store planning & merchandising for enhanced shopper experiences. Develop and adapt regionally relevant VM collateral. Execute creative solutions for regional programs and activities. Maintain regular communication with the Global Merchandising Department (NY) and VM teams across markets.Qualifications If you are a passionate and creative individual seeking a dynamic role with a global beauty leader, we invite you to apply for the Assistant Visual Merchandising Manager position. Be part of a team that values innovation, creativity, and excellence in every aspect of the beauty experience! What You Will Need: Bachelor's degree in Design, Art, or related field preferred. Specialised education in interior design, industrial design, 3D design, or graphic design with a focus on 3D is a plus. Minimum of 4 years of experience in Interior or Retail Visual Merchandising. Proficient in creating detailed construction drawings to scale. Expertise in using design software e.g., Macintosh Vectorworks, Photoshop, Adobe Illustrator, and various 3D software. In-depth understanding of contemporary retail Store Design and Visual Merchandising principles. Proven experience in developing graphic layouts and interior signage. Demonstrated leadership qualities with excellent communication skills. Professional demeanour with a keen understanding of corporate branding and image. Ability to thrive in a dynamic and fast-paced environment. Passion for the retail industry, especially in the realm of Cosmetics and Fragrance. What We Offer: We provide market-competitive packages and trainings to our staff to ensure they are well-rewarded with room to excel in their career: · Opportunities to learn and lead: we provide on-the-job trainings to ensure employees are equipped with the most up-to-date skillsets and knowledge. · Career development: we work with you to advance your career through short-term assignments, relocations and new experiences. · Work-life balance as a priority: we offer benefits and implement policies to help employees balance their personal and professional priorities, including flexible working hours and enhanced parental leave. Who We Are: We are the global leader in prestige beauty -delighting consumers with transformative products and experiences, inspiring them to express their individual beauty through our high-touch offerings. We are a brand-led business and the only company focused solely on prestige makeup, skin care, fragrance and hair care with a diverse portfolio of 25+ brands sold in approximately 150 countries and territories. Infused throughout our organization is a passion for creativity and innovation - a desire to push the boundaries and invent the unexpected - as we continue the bold work of our founder Estée Lauder. We are a values-driven organization. Our actions are rooted in the Lauder Family values of respect for the individual, uncompromising ethics and integrity, generosity of spirit and fearless persistence. Building on these core values we also abide by the following principles: Unwavering commitment to quality and excellence. Infusing creativity and innovation throughout all aspects of the business. Nurturing and developing world-class talent. Cultivating an inclusive and diverse workplace. Acting responsibly and caring for the communities we serve. There are exciting opportunities in the Asia-Pacific region. Over the last few years, APAC has become a powerhouse for growth and a core "center of gravity" for our company. We are the market leader in APAC and the region continues to lead global growth. Today, we employ more than 16,500 full time staff in the APAC region, where the company operates 13 affiliate offices and pioneering R&D facilities. There are thousands of points of sale, including our free-standing stores and e-commerce sites catering to consumers offline and online. Job: Creative / Design Primary Location: Asia Pacific-SG- Job Type: Standard Schedule: Full-time Shift: 1st (Day) Shift Job Number: 241585

The Estée Lauder Companies is the global leader in prestige beauty - delighting consumers with transformative products and experiences, inspiring them to express their individual beauty. We are the only company focused solely on prestige makeup, skin care, fragrance, and hair care with a diverse portfolio of 25+ brands sold in approximately 150 countries and territories. Infused throughout our organization is a passion for creativity and imagination - a desire to push the boundaries and invent the unexpected - as we continue the bold work of our founder Estée Lauder. Who We Are Do you want to be part of the team catalyzing digital innovation, harnessing the power of data, and transforming the fabric of security across the world's most prestigious beauty, skincare, and luxury fragrance brands? Then join the information security and technology team, Enterprise Cybersecurity & Risk (ECR) at Estée Lauder Companies (ELC). The ECR team fuels cyber-defense, technology excellence, risk and compliance, and global resilience. We stay on the forefront of cyber threats to deliver fit for purpose tools, technologies, and processes that protect ELC's business operations and empower secure strategic growth. If you thrive in change rich entrepreneurial environments, then this is the team for you. From our fast-paced delivery plans to our global team expansion, this is an exciting time to join us! What You'll Do The ECR Manager, Risk and Compliance will drive Compliance initiatives, including evaluation of IT-related risks, assessment of control effectiveness, and control owner achievement of effective control environments for continued compliance. This role necessarily deals with highly confidential and sensitive information, and the role is expected to both define appropriate handling of such information for the enterprise and to implement best handling practices. You will be responsible for: Partner with TPRM program key stakeholders to ensure the appropriate due diligence is conducted based on global and regional compliance requirements. Ability to understand details of vendor's cybersecurity program and identify where gaps exist with internal company policy requirements. Cybersecurity technical expertise to review vendor attestations (e.g., SOC1/SOC2, Vulnerability Scan, Penetration Testing, PCI DSS, ISO 27001, etc.) and identify potential gaps or control weaknesses. Familiarity with China Privacy Laws and Cybersecurity regulations such as Personal Information Protection Law (PIPL), Data Security Law (DSL), Multi-Level Protection Scheme (MLPS) 2.0, and Cybersecurity Law of China (CSL). Familiarity with Frameworks such as NIST CSF, OWASP10, ISO, ITIL and CMMI. Familiarity with SaaS and COTS based applications and the unique risks associated with each use case. Awareness of emerging cybersecurity threats including zero-day vulnerabilities, supply chain, and iOT related risks Ability to clearly articulate the potential implications of cybersecurity risks to less technical users. Update IT policies, standards, and Standard Operating Procedures. Ability to triage use cases and prioritize due diligence activities based on the vendor's inherent risk profile. Ability to effectively communicate (verbal and written) technical subject matter clearly and succinctly in both Chinese and English Produce risk assessment reports and effectively communicate and collaborate with vendors to implement remediation responses. Effectively collaborate with cross-functional, interdisciplinary teams, such as Procurement, Supply Chain, R&D, Legal and Privacy to conceptualize and require contract security provisions for remediation of risk identified in vendor assessments specific use cases and third-party engagements. Experience with industry-recognized Cybersecurity and Governance, Risk and Compliance (GRC) systems and applications such as Process Unity, CyberGRX, BitSight and Recorded Future along with familiarity with Shared Assessment methodology. Able to develop effective, collaborative relationships with all levels of internal and external stakeholders.Qualifications Who You Are Practical experience in technology risk and control or IT audit, including experience in project governance/management and understanding of business processes, key IT risk/controls, organizations, markets, retail, and/or manufacturing. Strong communication skills, influence/negotiation skills, attention to detail, conflict management experience, analytical skills, and measurement/visualization ideas. Ability to problem-solve, think creatively, challenge the status quo, and manage ambiguity. Ability to communicate complicated or technical information to executives, including proven ability to work both independently and as part of a team, with stakeholders at all levels. Proficient in Microsoft Suite of products including Visio, Excel, Word, and PowerPoint. Proficient in English as a business language. Experience handling, securing, and communicating highly confidential and sensitive information.Job: Information Technology Primary Location: Asia Pacific-MY-14-Wilayah Persekutuan Job Type: Standard Schedule: Full-time Shift: 1st (Day) Shift Job Number: 2412174

The Estée Lauder Companies is recruiting a Senior Consumer Engagement Executive to join our makeup category (MAC and Bobbi Brown) team in the Singapore Affiliate. This position will be accountable for overseeing the omnichannel consumer engagement and marketing communication initiatives to achieve brand objectives. Key responsibilities include defining the affiliate consumer engagement strategy, developing a comprehensive omnichannel plan across all media channels, and managing social and digital campaigns, CRM programming, and local KOLs. The role also involves defining the consumer journey through integrated communication and distribution channels. What You Will Achieve: 1. Marketing planning, Calendar and Campaign implementation Monitor beauty communication and social digital landscape Assist Senior/ Consumer Marketing Manager to formulate and execute brand marketing calendar, omni-channel marketing programs Lead campaign planning, strong and holistic execution through partnering with Corporate Marketing (Social Media, Content, CRM), Education, Commercial and Online teams (OL, B&M, SMC...) to align and achieve business goals Leverage new product key selling points, social storytelling to reflect consistent message across touch points and communication channels (Social platform, VM, OL SIS, BA /KOL Social channels) Follow up with stakeholders in the execution of Unity omni-channel including Product Listing, Social Digital, CRM, Social Activation, Visual Merchandising, Promotion 2. Social Digital Marketing and Communication Execution Partner with Corporate Marketing to execute Social Digital/CRM plan, follow up the implementation of media plan and communication plan as per project KPIs alignment Work closely with the Corporate Marketing team to ensure well execution of Content Calendar, digital asset localization, brand social communication on brand social pages, website, SEO and email marketing implementation. Execute social/digital local creative briefs Identify and propose new initiatives to leverage with emerging social media trends to maximize campaign effectiveness towards customer acquisition, retention, and reactivation programs 3. PR/ KOL/ Community Management Work with Corporate & Digital Marketing Manager to identify and propose local KOLs, relevant PR/Community that fits Brand's need. Assist the Senior/ Consumer Marketing Manager and Corporate & Digital Marketing Manager to develop KOL/PR Plan, and write up content with ideas, topics for editorial write-ups, press discussions, key monthly highlights Work with KOL on content and social asset briefing Maintain and establish relationship with KOLs for regular support and campaign focus, project collaboration Implement paid and non-paid KOL activities and community activations on Brand Campaigns and Online Mega Campaigns 4. Marketing Operation Management Maintains close contact with Education on current and upcoming programs to assure alignment with marketing calendar and accurate information Partners with local Online team to execute E-commerce mega campaigns Prepares consolidated report and recommend improvements or changes Aligns with Product and Retail Marketing for Visual Merchandise implementation, commercial planning to support campaign objectives Aligns with Corporate Marketing Team to develop targeted consumer offers using CRM database Monitors the consistent implementation of all kind of communication in timely manner. Consolidates report and analysis on all marketing plans and activities 5. Budget Monitoring and Following up Follow up with procurement and agency on budget usage plans 6. Ad-Hoc Tasks As assigned by the Senior/Consumer Marketing Manager Qualifications What You Will Need: A Degree in Marketing is preferred Minimum 3-5 years working experience in marketing, preferably in a fast-paced retail/sales company Good communication skills and excellent in both written and oral English Experience in brand management, e.g.: marketing, sales, training, merchandizing, and public relations Beauty marketing experience within makeup/skincare category with basic understanding of Social Digital and eCommerce Meticulous, highly organized, independent, and able to perform a variety of tasks in a fast-paced environment Ability to align, influence, and build collaborative relationships with different stakeholders. Clear achievement is a must. Ability to develop creative, effective, measurable marketing initiatives Good knowledge in Microsoft Office software applications What We Offer: We provide market-competitive packages and trainings to our staff to ensure they are well-rewarded with room to excel in their career: Opportunities to learn and lead: we provide on-the-job trainings to ensure employees are equipped with the most up-to-date skillsets and knowledge. Career development: we work with you to advance your career through short-term assignments, relocations and new experiences. Work-life balance as a priority: we offer benefits and implement policies to help employees balance their personal and professional priorities, including flexible working hours and enhanced parental leave. Who We Are: We are the global leader in prestige beauty -delighting consumers with transformative products and experiences, inspiring them to express their individual beauty through our high-touch offerings. We are a brand-led business and the only company focused solely on prestige makeup, skin care, fragrance and hair care with a diverse portfolio of 25+ brands sold in approximately 150 countries and territories. Infused throughout our organization is a passion for creativity and innovation - a desire to push the boundaries and invent the unexpected - as we continue the bold work of our founder Estée Lauder. We are a values-driven organization. Our actions are rooted in the Lauder Family values of respect for the individual, uncompromising ethics and integrity, generosity of spirit and fearless persistence. Building on these core values we also abide by the following principles: Unwavering commitment to quality and excellence Infusing creativity and innovation throughout all aspects of the business Nurturing and developing world-class talent Cultivating an inclusive and diverse workplace Acting responsibly and caring for the communities we serve There are exciting opportunities in the Asia-Pacific region. Over the last few years, APAC has become a powerhouse for growth and a core "center of gravity" for our company. We are the market leader in APAC and the region continues to lead global growth. Today, we employ more than 16,500 full time staff in the APAC region, where the company operates 13 affiliate offices and pioneering R&D facilities. There are thousands of points of sale, including our free-standing stores and e-commerce sites catering to consumers offline and online. Job: Marketing Primary Location: Asia Pacific-SG-01- Job Type: Standard Schedule: Full-time Shift: 1st (Day) Shift Job Number: 2414052

The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here. The Body Shop is committed to generating positive economic, social and environmental impact. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up. Your role in a nutshell This role will be responsible in assisting in both retail and e-commerce operations by handling various tasks that connect and integrate physical and online sales channels. More about the role Category Management & Pricing Strategy Drive category growth through event planning, promotions, and work closely with Brand team on in-store staging and merchandising. Work closely with Forecast and Supply Chain to plan for phase out and discontinuation as well as clearance of aged and excess stock. Manage the store space and range product assortment and work closely with VM to optimise space productivity. Follow through the improvement plans and executions when required (i.e. Space and Range / Pricing Exercise / Window Analysis / Promotion Tracking). Propose and execute effective commercial improvement plans. Measure and evaluate performance through commercial reports. Retail price review - competitor price benchmarking exercise. Work closely with key stakeholder to optimise stocks and promotions. Calibrate promotional mechanics in system, to successfully reflect promotion criteria. Produce ad-hoc reports whenever required. Commercial Activities Plan promotion - supporting marketing campaigns and planning promotions that are consistent across both retail and e-commerce channels. This might involve coordinating sales events, discounts, and loyalty programs. Manage discount and drive product gross margin within budget in stores, direct channels and atrium events. Prepare promotion listings with effective mechanics and pricing to drive business KPIs (discount & margin). Support store based promotional activities with various 3rd Parties (Banks, MOE, Healthcare etc.). Support impromptu projects / exercise - Price Increase, Internal Sales and Activations. Manage product registration and clearance process with relevant government organisations to ensure stocks can be launched and sold in stores. Reporting and Data Analysis Provide quality analysis of categories performance through weekly and periodic reviews. Measure and evaluate performance of promotions and activations via regular post-mortems exercise. Active tracking of store based promotional activities to determine effectiveness. Provide solutions / sharpen promotions. Monitor, document and report competitor activities and promotions. Gate keep discount and margin when proposing promotions. Support ad-hoc cross-function training for data extraction and report analysis. Collaboration with Internal Teams (where applicable): Working very closely within Commercial team to develop and execute in-stores promotional activities. Liaising with stakeholders across key business functions to minimise operational challenges. Manage corporate sales customers for external sales opportunities. What we look for Experience: 3 years of experience in Buying, Merchandising or Product Management. Support ad-hoc cross-function training for data extraction and report analysis. Proven track record in business commercial knowledge and skill sets. Qualifications: Degree / Diploma in Business/ Retail Management Competencies required: Good analytical skills - comfortable with analysing data to identify trends and recommend improvements. Excellent attention to detail, numerate, methodical working approach. High proficiency with PC skills in spreadsheets and word processing (Excel). E-commerce Knowledge: Understanding of online retail platforms, including major e-commerce tools. Multi-tasking and Organisational Skills: Capable of handling multiple tasks across different channels. Problem-solving: Ability to address issues that arise in both retail and e-commerce environments. Good verbal and written communication skills.

What's in it for you? 44 hours work week | 2 to 2.5 days off per week 14 to 18 Annual Leave Days | Birthday Leave | Self-Love Day Annual Wage Supplement (AWS) Monthly Commission | Product Incentives Medical and Specialist Benefits | Dental Care Annual Health Screening | Employee Insurance Coverage Grooming Allowance | Product Allowance |Staff Discount Comprehensive employee training Career growth and development opportunities The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here. The Body Shop is committed to generating positive economic, social and environmental impact. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up. Your role in a nutshell To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures and policies. More about the role With over 2,000 exciting products designed to suit every customer's preference, there's a lot to choose from, so our team are on-hand to talk with customers every day. We take the time to learn our customer's needs and recommend fantastic products that make them feel so good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes - so when we advise a customer on their skincare regime, we're not just selling them an ideal, we're actually helping communities build a better life too. As part of our dedicated team of Beauty Advisors you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle. What we look for Strong interpersonal skills to build rapport with customers - customer service experience is ideal Ability to communicate and listen effectively A genuine passion for beauty and the retail industry Open availability for evening, weekend, and holiday shifts Talent Drivers Collaborative Skills Personal Conduct Commerciality Purpose

What's in it for you? Hourly rate at $10.00 | Minimum 8 hours work week Completion Bonus every 6 months Commission | Product Incentives Medical Leave | Medical Benefits Product Allowance | Staff Discount Comprehensive employee training Career growth and development opportunities The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here. The Body Shop is committed to generating positive economic, social and environmental impact. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up. Your role in a nutshell To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures and policies. More about the role With over 2,000 exciting products designed to suit every customer's preference, there's a lot to choose from, so our team are on-hand to talk with customers every day. We take the time to learn our customer's needs and recommend fantastic products that make them feel so good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes - so when we advise a customer on their skincare regime, we're not just selling them an ideal, we're actually helping communities build a better life too. As part of our dedicated team of Beauty Advisors you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle. What we look for Strong interpersonal skills to build rapport with customers - customer service experience is ideal Ability to communicate and listen effectively A genuine passion for beauty and the retail industry Open availability for evening, weekend, and holiday shifts Talent Drivers Collaborative Skills Personal Conduct Commerciality Purpose

Sephora, a division of LVMH - Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than two thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world. Sephora SEA's retail activity spans over 8 countries (Singapore, Malaysia, Indonesia, Thailand, India, Australia, New Zealand and Korea) with 50+ stores and boasts some global flagships such as Fahrenheit 88 in Kuala Lumpur, Malaysia and Ion in Singapore. Its digital activities span over eight countries (retail countries excluding India, plus Philippines). Sephora SEA has experienced rapid growth in the region with many more stores and countries to come. Sephora Malaysia is looking to hire Beauty Advisors for our KK, Sabah stores. As a Beauty Advisor, you are a key team member who inspires and helps our customers become the best version of themselves. You are encouraged to explore, create emotional connections, and help customers discover our amazing Beauty Selection. You'll love working with our diverse teams and leaders, who really care about you and help you evolve. Reimagine your future with Sephora. You will shine here if you enjoy... Creating Amazing Customer Experience - Provide a welcoming environment for our customers by listening to and embracing their unique needs. Unleash your creativity, passion, and knowledge of our iconic brands during every interaction. Suggest and sell products and services to our clients in all areas of the store. Introduce our Beauty Pass program to all customers to help them discover the benefits of our loyalty programs. Supporting Store Success Help make a beautiful first impression by keeping the store sparkling and stocked. Embrace your winning spirit and drive results by contributing to your store's sales goals and sharing your knowledge of Sephora's policies and standards. Support special events, promotions, and priorities as they come up. Participate in inventory control. Ensure compliance with sampling policies. Participate in programs to reduce loss. Designated advisors to be knowledgeable of cashier functions. Training and People Development Collaborate productively and respectfully with team members. Complete all applicable training programs and effectively apply the learning on the job. Seek coaching and learning opportunities to continually improve your performance. We would love to hear from you if you have A passion for client service and love working with people Knowledge about what's new and trending in beauty A track record of building relationships with customers and team members Resilience and the ability to react to situations in-the-moment and stay aware of changing store priorities as they arise Prior experience working in retail sales or services industries Strong communication skills, ability to multitask, and comfortability with computer/store systems Consistent and reliable attendance While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented, supportive, and kind leaders and teams - people you can be proud to work with. The learning. We invest heavily in training for our leaders and store associates. Not just product knowledge, but building a personalized career plan with you so you continue to evolve and build your skills. The culture. As a leading beauty retailer, backed by the LVMH luxury brand, our reach is broad and our impact is global. Yet there's always room to explore. It's in our DNA to innovate and, at Sephora, all 40,000 passionate team members are united by a common goal - to reimagine the future of beauty. You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Sephora, a division of LVMH - Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than two thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world. Sephora SEA's retail activity spans over 8 countries (Singapore, Malaysia, Indonesia, Thailand, India, Australia, New Zealand and Korea) with 50+ stores and boasts some global flagships such as Fahrenheit 88 in Kuala Lumpur, Malaysia and Ion in Singapore. Its digital activities span over eight countries (retail countries excluding India, plus Philippines). Sephora SEA has experienced rapid growth in the region with many more stores and countries to come. Sephora Malaysia is looking to hire Beauty Advisors for our Penang stores. As a Beauty Advisor, you are a key team member who inspires and helps our customers become the best version of themselves. You are encouraged to explore, create emotional connections, and help customers discover our amazing Beauty Selection. You'll love working with our diverse teams and leaders, who really care about you and help you evolve. Reimagine your future with Sephora. You will shine here if you enjoy... Creating Amazing Customer Experience - Provide a welcoming environment for our customers by listening to and embracing their unique needs. Unleash your creativity, passion, and knowledge of our iconic brands during every interaction. Suggest and sell products and services to our clients in all areas of the store. Introduce our Beauty Pass program to all customers to help them discover the benefits of our loyalty programs. Supporting Store Success Help make a beautiful first impression by keeping the store sparkling and stocked. Embrace your winning spirit and drive results by contributing to your store's sales goals and sharing your knowledge of Sephora's policies and standards. Support special events, promotions, and priorities as they come up. Participate in inventory control. Ensure compliance with sampling policies. Participate in programs to reduce loss. Designated advisors to be knowledgeable of cashier functions. Training and People Development Collaborate productively and respectfully with team members. Complete all applicable training programs and effectively apply the learning on the job. Seek coaching and learning opportunities to continually improve your performance. We would love to hear from you if you have A passion for client service and love working with people Knowledge about what's new and trending in beauty A track record of building relationships with customers and team members Resilience and the ability to react to situations in-the-moment and stay aware of changing store priorities as they arise Prior experience working in retail sales or services industries Strong communication skills, ability to multitask, and comfortability with computer/store systems Consistent and reliable attendance While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented, supportive, and kind leaders and teams - people you can be proud to work with. The learning. We invest heavily in training for our leaders and store associates. Not just product knowledge, but building a personalized career plan with you so you continue to evolve and build your skills. The culture. As a leading beauty retailer, backed by the LVMH luxury brand, our reach is broad and our impact is global. Yet there's always room to explore. It's in our DNA to innovate and, at Sephora, all 40,000 passionate team members are united by a common goal - to reimagine the future of beauty. You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Sephora, a division of LVMH - Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than two thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world. Sephora SEA's retail activity spans over 8 countries (Singapore, Malaysia, Indonesia, Thailand, India, Australia, New Zealand and Korea) with 50+ stores and boasts some global flagships such as Fahrenheit 88 in Kuala Lumpur, Malaysia and Ion in Singapore. Its digital activities span over eight countries (retail countries excluding India, plus Philippines). Sephora SEA has experienced rapid growth in the region with many more stores and countries to come Sephora Malaysia is looking to hire Beauty Advisors for our F88 store. As a Beauty Advisor, you are a key team member who inspires and helps our customers become the best version of themselves. You are encouraged to explore, create emotional connections, and help customers discover our amazing Beauty Selection. You'll love working with our diverse teams and leaders, who really care about you and help you evolve. Reimagine your future with Sephora. You will shine here if you enjoy... Creating Amazing Customer Experience - Provide a welcoming environment for our customers by listening to and embracing their unique needs. Unleash your creativity, passion, and knowledge of our iconic brands during every interaction. Suggest and sell products and services to our clients in all areas of the store. Introduce our Beauty Pass program to all customers to help them discover the benefits of our loyalty programs. Supporting Store Success Help make a beautiful first impression by keeping the store sparkling and stocked. Embrace your winning spirit and drive results by contributing to your store's sales goals and sharing your knowledge of Sephora's policies and standards. Support special events, promotions, and priorities as they come up. Participate in inventory control. Ensure compliance with sampling policies. Participate in programs to reduce loss. Designated advisors to be knowledgeable of cashier functions. Training and People Development Collaborate productively and respectfully with team members. Complete all applicable training programs and effectively apply the learning on the job. Seek coaching and learning opportunities to continually improve your performance. We would love to hear from you if you have A passion for client service and love working with people Knowledge about what's new and trending in beauty A track record of building relationships with customers and team members Resilience and the ability to react to situations in-the-moment and stay aware of changing store priorities as they arise Prior experience working in retail sales or services industries Strong communication skills, ability to multitask, and comfortability with computer/store systems Consistent and reliable attendance While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented, supportive, and kind leaders and teams - people you can be proud to work with. The learning. We invest heavily in training for our leaders and store associates. Not just product knowledge, but building a personalized career plan with you so you continue to evolve and build your skills. The culture. As a leading beauty retailer, backed by the LVMH luxury brand, our reach is broad and our impact is global. Yet there's always room to explore. It's in our DNA to innovate and, at Sephora, all 40,000 passionate team members are united by a common goal - to reimagine the future of beauty. You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us. We are united by a common goal - to reimagine the future of beauty. Sephora SEA's omni channel business spans over 8 countries (Australia, India, Indonesia, Malaysia, New Zealand, Philippines, Singapore, Thailand) with 100+ stores and boasts some global flagships such as ION and Raffles City in Singapore, F88 in Kuala Lumpur and Pitt Street in Sydney. Sephora SEA is experiencing rapid growth in the region with new store openings and business channels (i.e., Click and collect and marketplace). The opportunity: Role Purpose Sephora SEA, Oceania & India is seeking a Senior Manager, Digital Commerce Analytics to lead the regional data intelligence agenda that drives growth across our digital commerce business. This role goes beyond dashboarding - it translates data into commercial strategy, shapes decisions across merchandising, campaigns, and onsite experience, and builds a culture of data-driven action across digital business. You will oversee analytics for Sephora's digital commerce performance, leading insight generation, forecasting, and experimentation to unlock conversion, customer retention, and profitability. Partnering with Regional and Country Heads of Digital, Marketing, and Merchandising, you will be a strategic thought partner to senior leadership on how to grow the e-commerce business sustainably. Key Responsibilities: Digital Commerce Performance & Insight Leadership Lead the end-to-end performance framework for the regional e-commerce business (GMV, traffic, conversion, AOV, repeat). Synthesize trends across markets and channels into actionable insights for both COEs (Onsite Experience & Campaign/Omni). Present monthly and quarterly insights to regional leadership, highlighting growth drivers, risks, and opportunities.Forecasting & Business Modelling Build forecasting models for sales, traffic, and campaign sufficiency. Partner with finance and commercial teams to scenario-plan and stress test projections.Onsite Funnel Optimization Lead the regional conversion funnel analysis (entry PDP add-to-cart checkout purchase). Identify drop-off drivers, test hypotheses, and collaborate with Onsite and UX/UI teams to implement improvements. Own the quantification of funnel uplift from A/B tests and UX enhancements.Onsite Placement & Content Effectiveness Evaluate the impact of homepage, landing page, and content placements. Provide actionable recommendations to optimize storytelling, navigation, and engagement.Digital Merchandising & Assortment Insights Build and refine dashboards and deep-dive analyses on brand, category, and assortment performance. Provide insights and recommendations on product mix, pricing, and placement to maximize sales and profitability.Campaign Performance Optimization Evaluate the ROI of key campaigns across traffic, engagement, conversion, and revenue impact. Develop standardized measurement frameworks and playbooks to improve campaign efficiency. Provide cross-market benchmarks and insights to inform future planning and budget allocation.Customer Growth & CLV Modelling Develop advanced customer segmentation and CLV models to understand frequency, retention, and value levers. Partner with CRM and Marketing teams to design lifecycle interventions that drive repeat and reactivation. Track and communicate progress on customer health metrics regionally.Dashboard Automation & Data Enablement Build and maintain automated dashboards in Domo to enable real-time performance visibility. Partner with BI and data engineering teams to ensure data accuracy, governance, and scalability. Continuously improve reporting automation to reduce manual work and accelerate insights.Leadership & Stakeholder Management Manage and mentor junior analyst, building technical and strategic capabilities. Influence senior cross-functional stakeholders by translating analytics into clear business narratives. Partner closely with country digital heads to drive local adoption of analytics tools and insights.Qualifications & Skills Bachelor's degree in Business, Data Analytics, Economics, or related quantitative field. 8-10 years of experience in digital analytics, e-commerce performance management, or data-driven strategy. Advanced proficiency in SQL (BigQuery preferred), data visualization (Domo/Power BI), and digital analytics platforms (GA4/Firebase). Advanced Excel, Python/R and dbt experience preferred. Experience leading analytics initiatives that directly impacted e-commerce growth. Strong commercial acumen with ability to link data insights to business strategy and outcomes. Excellent stakeholder management and communication skills with senior leadership exposure. Hands-on team leadership experience preferred; able to coach junior analysts and manage complex projects end-to-end. Proven experience collaborating with multiple stakeholders, managing project timelines, and presenting analytical findings to senior stakeholders. Data quality experience a plus. Key Success Measures Automated dashboards delivered with accuracy and usability. Tangible revenue growth from merchandising and campaign optimizations. Improved funnel conversion and customer retention metrics. Reliable forecasts that guide business planning. High stakeholder satisfaction from actionable, insight-driven recommendations. While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans The culture. As a leading beauty retailer, backed by the LVMH luxury brand, our reach is broad and our impact is global. Yet there's always room to explore. It's in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

Who We Are: At Huda Beauty, our Vision is to lead in creating a democratized beauty industry where power is given back to people to define, create, and enjoy beauty for themselves! Launched by award-winning beauty powerhouse Huda Kattan in 2013, Huda Beauty is one of the world's fastest growing beauty brands. As a company, we are fueled by purpose and not profit, this allows us to approach things differently so that we can create products, content, and a community like no other. A lot has changed since our launch in 2013, but something that will forever remain at the core of Huda Beauty is our focus on business excellence and our unwavering passion for kindness! Summary: The Senior Commercial Manager for APAC is responsible for the delivery and execution of the regional commercial strategy to pursue new & develop existing opportunities, in order to effectively manage and drive sell-in of inventory, as well as sell-out within our retail partners. The role requires a strategic thinker with an entrepreneurial spirit, that has excellent relationship building skills, and a high competency in driving sales. Essential Duties and Responsibilities: Lead the creation and delivery of retailer strategies that align with regional commercial objectives and strengthen Huda Beauty's market position Develop excellent relationships with retail partners, ensuring all opportunities to promote the brand are maximized Oversee and optimize sales performance, target achievement, demand forecasting, and inventory management to drive sustainable growth and ensure operational efficiency. Own forecasting, financial management, and full accountability for P&L delivery across each APAC market, ensuring profitability and alignment with regional objectives. Manage new clients and commercial relationships, including execution of tactical commercial deals Ensure adequate stock coverage for all products through forecasting accuracy and quota management working closely with the demand planning team Assist in net sales management, consistently monitoring shipments, changes in product availability, proactively identify OOS product risks or up ticks in demand and manage product discontinuation/phase outs to minimize non-productive inventory Work collaboratively with the General Manager to proactively suggest specific approaches to drive APAC localization e.g. Product, Pricing, go to market strategy Partner closely with Finance to execute promotional strategy & eliminate excess stock Overseeing human resource management, incorporating recruitment and assessment of the Regional field team Optimize BA productivity through KPI setting and implementation of an incentive program working closely with the BAs and field team, as well as closely monitoring BA ROI Work closely with PR, Trade Marketing, Training and VM to ensure effective execution of marketing plan across the region Work closely with compliance team to ensure all regulatory requirements are in place in a timely manner Ensuring Huda Beauty has exposure and maximum visibility in new launches and product focus Ensure consistency of HB image is maintained across the region Liaise with Education Manager to ensure training plans are aligned with brand objectives Monitoring Huda Beauty positioning in the market vs competition Support any ad-hoc project as required by the business 6+ years experience in commercial management in SEA (beauty and/or luxury experience) Strong beauty/makeup industry knowledge is essential (locally, regionally and globally) Proven success in sales and/or marketing, as well as evidence of the ability to manage relationships with key clients and stakeholders Strong working knowledge of metrics to monitor the performance of commercial activities, reporting results to senior management. Strategic development and critical thinking skills needed to assist in setting financial targets, developing budgets, and monitoring compliance Excellent relational skills, working tirelessly to build and maintain beneficial partnerships with key stakeholders. Solid knowledge of forecasting, performance reporting and financial/budgeting processes including P&L management Excellent instincts and commercial awareness coupled with a strategic mindset Excellent team player Excellent leadership skills Excellent organizational skills Outstanding communication and interpersonal skills Fluent in English (in addition other language(s) will be an advantage Monthly "Self Love Days" - at company discretion Premium Medical/Dental/Vision coverage for employee plus dependents Monthly coaching sessions with our in-house Success Coach Employee discounts on all Huda Beauty products Quarterly product gifting Huda Beauty is committed to building diverse and inclusive teams and upholding an equal employment workplace that is free from discrimination. We hire stellar individuals regardless of their race, color, ancestry, religion, gender identity, national origin, sexual orientation, age, marital status, medical conditions, disability, or veteran status. If you need reasonable accommodations at any point in the application or interview process, please let us know.

Who We Are: At Huda Beauty, our Vision is to lead in creating a democratized beauty industry where power is given back to people to define, create, and enjoy beauty for themselves! Launched by award-winning beauty powerhouse Huda Kattan in 2013, Huda Beauty is one of the world's fastest growing beauty brands. As a company, we are fueled by purpose and not profit, this allows us to approach things differently so that we can create products, content, and a community like no other. A lot has changed since our launch in 2013, but something that will forever remain at the core of Huda Beauty is our focus on business excellence and our unwavering passion for kindness! Summary: We are looking for a talented Senior Influencer & PR Manager to join us in a dynamic role which requires a combination of strong analytical and data processing experience, an eye for detail, ability to multi task a dynamic range of tasks, excellent inter-personal skills, creativity, plus a strong understanding of market trends & being familiar with Influencers both globally and specifically in the Asia Pacific region as this will be a core focus of the role. This role will be creating strong relationships with our influencer base in the APAC region. Essential Duties and Responsibilities: Develop strategies and exceptional Influencer & PR plans that can be executed regionally, with local nuances, to grow brand awareness of Huda Beauty Work with Global to devise and implement strategy for working with mega and micro digital influencers Create and maintain relationships with Asia Pacific Influencers and Press, ensuring excellent qualitative and longevity of the relationship with them Contribute to the growth of the regional Influencer & PR list and department, with an annual audit of lists Contribute to regional Influencer events in terms of events concepts, creation, supplier management, product management & overall logistics Working closely with our Asia Pacific retailers to ensure cohesion Work closely with marketing to devise and deliver innovative and impactful launch activity for new launches (product or region) Promote and respect core brand values and work closely with all departments (global and regional; marketing, social, education, design & supply chain) and partners to deliver integrated campaigns and relevant content Creating reports, strategy documents and presentations for the senior management team on a weekly, monthly and quarterly basis 6+ years of PR/ Influencer marketing experience (preferably beauty and/or luxury experience) Bachelors degree in marketing preferable Fluent in English Experience using influencer reporting platforms such as Tribe Dynamics/TRAACKR Familiar with Influencer trends & the beauty space Ability to work in dynamic & fast paced environments Exceptional relationship-builder both internally and externally Excel proficient Self-starter with a strong ability to multitask various projects Excellent analytical skills & high interest to learn about new analytics trends Resilience, creativity & high level of agility Excellent team player Monthly "Self Love Days" - at company discretion Premium Medical/Dental/Vision coverage for employee plus dependents Monthly coaching sessions with our in-house Success Coach Employee discounts on all Huda Beauty products Quarterly product gifting Huda Beauty is committed to building diverse and inclusive teams and upholding an equal employment workplace that is free from discrimination. We hire stellar individuals regardless of their race, color, ancestry, religion, gender identity, national origin, sexual orientation, age, marital status, medical conditions, disability, or veteran status. If you need reasonable accommodations at any point in the application or interview process, please let us know.

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Sephora SEA's omni channel business spans over 8 countries (Australia, India, Indonesia, Malaysia, New Zealand, the Philippines, Singapore and Thailand) with 100+ stores and boasts some global flagships such as ION and Raffles City in Singapore, F88 in Kuala Lumpur and Pitt Street in Sydney. Sephora SEA is experiencing rapid growth in the region with new store openings and business channels (i.e., Click and collect and marketplace). Human Resources Business Partner (Assistant Manager), Singapore As the Retail HR Business Partner for Singapore, you will strategically collaborate with the Head of HR & Education, SGMY. Your role will involve aligning HR initiatives with key business objectives, providing expert guidance and support in critical areas such as talent management, organizational development, employee relations, and performance management. This ensures that all HR endeavors directly contribute to the sustained success and growth of the business. You will shine here if you enjoy... Business Partnering Building collaborative and trusting collaborative relationships with business leaders, anticipating business needs and implement appropriate initiatives Working with the Store Leads to build organization and people capabilities, improving workforce profile to increase efficiencies for long-term business growth Maintaining and make use of HR analytics to recommend and support people related decision Supporting and facilitate talent movement across the business Performance Management Managing the Annual Performance for Retail team to ensure timely submissions including appropriate justifications for promotion recommendations Supporting the Managers in Performance Improvement Plan, provide support in staff exit when necessary Coaching and providing guidance to Managers on managing performance issues at all levels Resolving complex employee relations issues and address grievances Recruitment Drive talent recruitment and hiring plans Support employment brand initiatives Identification and selection of key talent for the organization Tracking and reporting employee fulfillment, turnover, absenteeism, diversity etc. Employee Relations Managing ER issues within the Stores Acting as an advisor to line managers in order to educate them and minimise risk Ensuring compliance with local law and Compnay policy throughout the employee lifecycle Communicating and implementing changes to HR policies and procedures Ensuring disciplinary procedure is properly applied before any employee is exited from the business Employee Experience Responsible for developing and implementing employee engagement initiatives for Sephora Singapore Manage employee experience throughout their employment life-cycle; attraction, recruitment, onboarding, development, recognition, retention and separation HR projects Driving and supporting all global, regional and country level HR projects We would love to hear from you if you are/have... A degree in Human Resource Management / Business Administration/ Management or equivalent with at least 7-10 years of experience as a HR Generalist. Strong HR generalist experience in the areas of hiring, development, compensation & benefit, etc is required Good knowledge of employment law & regulations and HR practices, experience in dealing with Employee Relations matter Hands-on and solution-oriented with the ability to manage some operational areas if required on an ad-hoc basis You enjoy entrepreneurial culture and able to work in a fast paced environment with numerous stakeholders Autonomous self-starter, organized and able to meet deadlines. High learning agility, adaptable and flexible to accept new ideas, people and procedures and able to work under pressure. Here, you will find: Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings fulfilment, from delighting clients every day, to inspiring our industry at large, every action makes a difference It is in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty. You can be yourself, because you are what sets us apart. Join us and belong to something beautiful. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Sephora SEA's omni channel business spans over 8 countries (Australia, India, Indonesia, Malaysia, New Zealand, the Philippines, Singapore and Thailand) with 100+ stores and boasts some global flagships such as ION and Raffles City in Singapore, F88 in Kuala Lumpur and Pitt Street in Sydney. Sephora SEA is experiencing rapid growth in the region with new store openings and business channels (i.e., Click and collect and marketplace). Head of Loyalty, Sephora SEA+ANZ As Head of Loyalty, you will lead Sephora's Loyalty Strategy for Southeast Asia, Australia & New Zealand, and Franchise Markets (Indonesia and India) and the region's Beauty Pass program - one of the most loved loyalty programs in beauty retail, with over 14M members. Working closely with CRM, Digital, Store Experience and our local marketing teams, you will lead recruit, repeat, retention and trade up of our customers with an inspirational and carefully designed rewards program, brought to life and marketed effectively across an omnichannel retail experience. You will shine here if you enjoy... Regional Loyalty Leadership: Own and evolve the loyalty vision and roadmap for SEA, ANZ, and Franchise markets, ensuring alignment with Sephora's business goals. Program Innovation: Enhance and scale the Beauty Pass program by driving member uptiering, through relevant and attractive benefits and rewards that encourage sign up, engagement, retention, repurchase and uptiering. Campaign Excellence: Lead the planning and execution of impactful online and in-store loyalty campaigns, balancing member delight and business objectives. Cross-Market Partnership & Stakeholder Management: Bring to life the loyalty experience in store, online and in our activations through close collaboration and leadership of our local loyalty marketing teams + cross-functional partners. Data-Driven Optimization: Leverage insights and analytics to track program performance, identify opportunities, and optimize for customer lifetime value. Team Leadership: Mentor and guide team members to foster growth, collaboration, and excellence We would love to hear from you if you are/have... At least 8-10 years' experience leading loyalty, CRM, or customer engagement programs, ideally in retail, beauty, or lifestyle sectors. Proven ability to design and execute regional loyalty strategies that balance customer experience, data insights, and business performance. Strong understanding of CRM systems, loyalty management platforms, omnichannel customer journeys and complex sampling/reward programs. Demonstrated experience in data analysis, campaign measurement, and translating insights into action. Exceptional stakeholder management skills and ability to influence across diverse markets and teams. A creative and strategic thinker with a passion for building customer love and loyalty.. Here, you will find: Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings fulfilment, from delighting clients every day, to inspiring our industry at large, every action makes a difference It is in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty. You can be yourself, because you are what sets us apart. Join us and belong to something beautiful. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

Sephora, a division of LVMH - Moët Hennessy Louis Vuitton, is a global leader in beauty retailing. It successfully operates more than three thousand points of sale across Americas, Europe, Middle East, and Asia. Its aim is to animate the most loved beauty community in the world. Sephora Southeast Asia Oceania is a high growth division of leading global beauty retailer, Sephora. Our teams run omni-channel retail businesses in Singapore, Malaysia, Thailand, Australia, and New Zealand, franchise operations in India & Indonesia and we run ecommerce only businesses (the first in the world globally for Sephora!) in Philippines. Our success is built on innovation, a unique product portfolio, market leading digital capability, and our exceptional people! With ambitious growth plans we are always looking for talented people who are passionate about building businesses and developing themselves and our customers' experience. The Opportunity We are seeking a strategically minded and highly organised Creative Marketing Manager to lead creative and content development across APAC. You will personally lead Tier 1 "priority" workstreams (including our big tentpole campaigns and the running of the APAC content management ecosystem), and partner closely with cross-functional teams (Digital, CRM, Integrated Marketing, Brand Partner Marketing, Local Markets, etc.) to deliver holistic strategies that fuel business impact. You will also be responsible for shaping the strategy for Sephora's owned channels, ensuring we adopt and scale best-in-class practices across the region. An ideal candidate will bring experience from an agency, editorial, or brand content background, combining a strong grasp of storytelling craft with the ability to operationalize content for scale. This role requires creativity, communications strategy, and a future-facing mindset-building not only great work but also the systems and processes that sustain excellence across the region. A willingness to work independently across key workstreams and flexibility to contribute across other creative projects will be critical. Key Responsibilities Creative & Content Leadership Oversee and define the strategy for owned channels, ensuring adoption of best-in-class practices across markets. Personally manage Tier 1 "priority" workstreams, notably the implementation, and governance of the APAC content management ecosystem and leading tentpole campaigns. Be willing to work independently on end-to-end workstreams and flexible to support other creative projects as needed. Foster a strategic, "create with the end in mind" culture that considers the full lifecycle of creative assets, from ideation through measurement. Act as brand guardian-upholding identity, tone, and visual standards across all channels.Content & Communications Strategy Build and operationalize a content management ecosystem to ensure clear content cascades to markets, streamlined adoption, and measurable impact. Leverage editorial and content best practices to craft compelling narratives that drive engagement across platforms. Translate creative platforms into 360° omnichannel strategies (digital, social, in-store, CRM, experiential) that bring campaigns to life across the customer journey. Track performance of creative assets, sharing insights and optimizations to continually improve effectiveness.Process & Project Management Oversee multiple workstreams, ensuring delivery against scope, budget, and timelines. Implement efficient workflows that allow for visibility, scalability, and cross-market reapplication of assets. Collaborate with agencies, production, and media partners to ensure ideas are fit-for-purpose across platforms and markets.Stakeholder Engagement Act as a central connector between creative, marketing, and business teams, aligning stakeholders behind a shared vision. Confidently present creative strategies and outputs to senior leadership, incorporating feedback and building trust. Partner with markets to ensure strategies are actionable, relevant, and drive adoption across APAC.Success Profile Proven ability to combine creativity with strategic communications thinking, building systems that scale creative excellence. Strong leadership: empowers teams, manages accountability, and develops talent. Background in agency, editorial, or content-led environments-comfortable shaping narratives, managing stakeholders, and delivering high-quality creative at pace. Deep understanding of 360° campaign execution, owned channel strategy, content lifecycle management, and omnichannel storytelling. Excellent stakeholder management and presentation skills, with the ability to influence across levels and markets. Highly curious, lateral thinker who proactively explores new ways to bring communications to life. Skilled in project management, ensuring delivery of Tier 1 campaigns and BAU work to the highest standard. Proven ability to independently lead a Tier 1 project, such as the content management ecosystem, from design through to regional adoption. Passion for creative excellence, with attention to detail and commitment to brand consistency. Passionate about beauty! While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with. The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans. The culture. As a leading beauty retailer, backed by the LVMH luxury brand, our reach is broad and our impact is global. Yet there's always room to explore. It's in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty. You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

Sephora, a division of LVMH - Moët Hennessy Louis Vuitton, is a global leader in beauty retailing. It successfully operates more than three thousand points of sale across Americas, Europe, Middle East, and Asia. Its aim is to animate the most loved beauty community in the world. Sephora Southeast Asia Oceania is a high growth division of leading global beauty retailer, Sephora. Our teams run omni-channel retail businesses in Singapore, Malaysia, Thailand, Australia, and New Zealand, franchise operations in India & Indonesia and we run ecommerce only businesses (the first in the world globally for Sephora!) in Philippines. Our success is built on innovation, a unique product portfolio, market leading digital capability, and our exceptional people! With ambitious growth plans we are always looking for talented people who are passionate about building businesses and developing themselves and our customers' experience. The Opportunity The Senior Executive, HR Shared Services is responsible for managing end-to-end HR operations, payroll, and benefits administration, with a core focus on Malaysia and the potential to support other Southeast Asia markets as needed. The role ensures accurate, timely, and compliant service delivery, while contributing to continuous improvement initiatives within the HR Shared Services function. This position requires strong attention to detail, solid payroll knowledge, and the ability to partner with Finance Shared Services, HRBPs, and Retail teams across the region. Key Responsibilities HR Operations & Employee Lifecycle Administer employee lifecycle processes including onboarding, offboarding, transfers, and contract management. Maintain and update employee records in HRIS (SuccessFactors) and personnel files, ensuring compliance with statutory requirements. Prepare employment-related letters and HR documentation. Support government reporting requirements and claims submissions. Act as the first point of contact for HR operations queries from employees and managers.Payroll & Benefits Manage the end-to-end payroll cycle for Malaysia, ensuring accuracy and compliance with local statutory and tax regulations. Validate payroll inputs including allowances, overtime, and commissions. Liaise with payroll vendors and Finance Shared Services to ensure timely payroll delivery and correct allocation of costs. Administer employee benefits (medical, flex benefits, insurance) and ensure timely vendor payments. Support annual tax filings and payroll-related audits. Exposure to payroll operations in other Southeast Asia markets will be considered an advantage.Data Management & Compliance Ensure accuracy and confidentiality of HR and payroll data across systems. Maintain compliance with local employment laws and statutory reporting requirements. Support internal and external audits with required payroll and HR documentation.Reporting & Process Improvement Generate regular payroll and HR operations reports for management. Identify opportunities to streamline payroll and HR processes to improve efficiency. Support HR projects and regional initiatives as assigned.Qualifications & Requirements Bachelor's degree in Human Resources, Business Administration, or related field. 3-5 years of HR operations and payroll experience, with a strong focus on Malaysia. Experience in payroll operations for other Southeast Asia markets is an advantage. Knowledge of statutory payroll compliance and government reporting. Hands-on experience with HRIS (SuccessFactors preferred) and payroll systems. Strong attention to detail, organizational, and problem-solving skills. Good communication and interpersonal skills with the ability to partner across teams. Proficiency in additional Southeast Asian languages is a plus. While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with. The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans. The culture. As a leading beauty retailer, backed by the LVMH luxury brand, our reach is broad and our impact is global. Yet there's always room to explore. It's in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty. You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

Sephora, a division of LVMH - Moët Hennessy Louis Vuitton, is a global leader in beauty retailing. It successfully operates more than three thousand points of sale across Americas, Europe, Middle East, and Asia. Its aim is to animate the most loved beauty community in the world. Sephora Southeast Asia Oceania is a high growth division of leading global beauty retailer, Sephora. Our teams run omni-channel retail businesses in Singapore, Malaysia, Thailand, Australia, and New Zealand, franchise operations in India & Indonesia and we run ecommerce only businesses (the first in the world globally for Sephora!) in Philippines. Our success is built on innovation, a unique product portfolio, market leading digital capability, and our exceptional people! With ambitious growth plans we are always looking for talented people who are passionate about building businesses and developing themselves and our customers' experience. The Opportunity Advocate for best-in-class loyalty experience, develop a deep level of subject matter expertise in the Beauty Pass program, and grow the program's active membership base, awareness and satisfaction in the region (SEA, ANZ, India). Responsible for protecting and growing the Black Tier and Gold Tier base, by developing and delivering impactful loyalty program propositions and strategies that would engage, reward, tier-up and retain our members. Innovate new ways to elevate the program and rigorously test new ideas through launching pilots in country, developing success metrics and gathering key learnings to subsequently scale across the region. Project manage and collaborate with cross-functional teams locally and regionally (e.g. CRM, analytics, marketing, brand partners, merchandising, supply chain, retail operations, ecommerce, data, tech and country teams etc) to bring your ideas to life across all Sephora marketing levers and touchpoints that are aligned with loyalty priorities and business goals. Curate, source and maintain an attractive and well-stocked selection of rewards and gifts within the Rewards Boutique and Birthday Gifts in the markets. Provide guidance to country teams with the expertise, framework and best-in-class toolkits necessary to deliver a consistent, elevated loyalty experience across the region. This includes leading regular reviews with country teams to ensure loyalty goals are on track. Manage the financial implications of the Loyalty Program, mitigating points liability while driving value and engagement for customers. This includes enabling proactive management of liability, forecasting points redemption rates and optimization of reward offerings. Drive the enhancement and evolution of the loyalty platform with IT team. We would love to hear from you if you have ... Passionate about customer loyalty, retention, engagement and satisfaction. Possess 5+ years of working experience in Loyalty/Customer Marketing/Customer Experience/CRM, preferably in a retail and eCommerce environment. Technically-savvy with SQL proficiency, data analysis, digital marketing technologies and the loyalty ecosystem. Self-starter, hands-on, steadfast in driving and creating processes, and possess a willingness to approach projects with a can-do attitude. Ability to organise and manage multiple detail-oriented projects and to meet deadlines. Possess strong analytical and problem-solving mindset, excellent people and presentation skills, and a solid understanding of consumer loyalty behaviour. Prior experience working in a regional capacity, within a highly matrixed organisation is preferred. Good sense of humor and an ability to stay calm in a storm. While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with. The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans. The culture. As a leading beauty retailer, backed by the LVMH luxury brand, our reach is broad and our impact is global. Yet there's always room to explore. It's in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty. You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectivly. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Cyber Defense Lead, Asia As Cyber Defense Lead, Asia, you will lead and oversea the regions Cyber Defense functions including Secops, vulnerability management, Incident and Alert Management including follow-the-sun coverage, Incident Response, Threat Hunting, and optimization of threat monitoring tooling and capabilities. You will coordinate security operations with Tech and other key stakeholders, identifying opportunities to close gaps in cybersecurity defenses and increase efficiency in responding to global cyber threats. In an age where minutes can be the difference between prevention, containment, or a large-scale incident; this role is critical in ensuring the organization's ability to proactively detect, prevent, and respond to cybersecurity threats and incidents. As Cyber Defense Lead, you will be responsible for managing the regional security analysts, driving continuous improvement in processes and technologies, and aligning cyber defense strategies with regional, Global, and LVMH Group Cyber Defense teams to meet the organization's overall security goals. You will shine here if you enjoy... Cyber Defense Leadership Executing the vision, strategy, and goals for the organization's Global and Group Cyber Defense functions, aligning with overall business objectives and cybersecurity strategy Implementing and enforcing Cyber Defense policies and procedures aligned with the LVMH Group based on Sephora risks and priorities Together with the CSIO and Global functions, develop and maintain the Cyber Defense roadmap, focusing on detection coverage, evolving threats, and new technologies Security Operations Proactively enhance the security posture of digital assets through continuous monitoring, vulnerability management and the implementation of effective security measures coordinating with Tech and other teams on protection and remediation actions Woking closely with cross-regional members to ensure seamless integration and operation of security solutions Alert, Incident, and Crisis Management Contributing to the unification and standardization of cyber detection and response capabilities across regions, ensuring 24/7 availability Leading the organization's regional incident response efforts, ensuring timely, coordinated, and effective responses to security incidents, from detection to resolution and recovery Driving the continuous improvement of the Incident Response, event and alert management, investigation and triage capabilities to ensure the operational efficiency of these capabilities Overseeing the regional Cyber Crisis Management process and ensuring it is implemented, maintained and stakeholders are trained on their responsibilities during a crisis Coordinating incident response efforts, crisis management and recovery plans in the event of a security breach Overseeing detailed forensic investigations of security incidents, including data breaches, malware outbreaks, targeted attacks and fraud Providing support for key retail events via monitoring, response and containment of cyber-attacks and fraud attempts SOC / Tooling Enhancement / Optimize / Playbooks, Daily Operations Working closely with the Group SOC and other regional/Global Cyber Defense teams to continuously enhance detection capabilities and ensure the proactive identification of emerging threats Continuously improving workflows, playbooks, and incident management processes and monitoring capabilities to maximize efficiency and effectiveness Working with Group Cyber Defense team to optimize the coverage and integration of key Attack Surface Management tools including: SIEM, EDR, NDR, CAASM, CSPM, WAF, VA, and threat intelligence platforms Overseeing the day-to-day operations of the regional security analysts, ensuring effective and timely monitoring, detection, triage, analysis and escalation of security events Utilizing threat intelligence and leading threat hunting efforts to proactively identify potential threats, vulnerabilities, and attack vectors within the environment We would love to hear from you if you are/have... Minimum of 7-8 years of experience in cybersecurity, with at least 2 years in an L3 or leadership role in SOC, threat hunting, incident response, and investigations Strong stakeholder management skills and experience working collaboratively, and forging partnerships with regional and global teams to define and deliver aligned goals Strong understanding of security technologies, including SIEM, EDR, NDR, CAASM, CSPM, WAF, VA, threat intelligence platforms, firewalls, intrusion detection / prevention systems, and endpoint protection solutions Expertise in advanced threat detection techniques, incident response methodologies, and forensic analysis tools Experience in Security Operations, log collection, and event management Proven ability to analyze security alerts, investigate incidents, and coordinate effective response actions to contain and eradicate threats Here, you will find: Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit. Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings, fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful.

About Sephora Sephora, a division of LVMH - Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than three thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world. Sephora Southeast Asia is a high growth division of leading global beauty retailer, Sephora. Our teams run omni-channel retail businesses in Singapore, Thailand, Australia and Malaysia, franchise operations in India & Indonesia and we run ecommerce only businesses (the first in the world globally for Sephora!) in Philippines, Hong Kong and New Zealand. Our success is built on innovation, a unique product portfolio, market leading digital capability, and our exceptional people! With ambitious growth plans we are always looking for talented people who are passionate about building businesses and developing themselves and our customers' experience. Job Responsibilities: 1. Category Management Work closely with the Make-Up Category Lead to track monthly launch plans and campaign rollouts, focusing on SuperSurge and Surge brands, including key product familiarity. Ensure upcoming product listings are complete and accurate, with final pricing confirmed. Monitor market and competitors to spot new beauty trends, brands, and programs that support category growth. Prepare monthly reports and analyze category performance to better understand beauty market trends. Identify potential display (plano) risks during rollout through store visits or remote checks, ensuring a smooth customer experience with proper displays, testers, and navigation. 2. Visual Merchandising Support visual merchandising priorities, including store front updates and in-store campaign setups. Coordinate with internal teams and vendors (where applicable) to plan and install brand animations. Conduct post-campaign store visits with the VM Manager to compile reports and follow up on store requests. What You Will Learn: You will gain a comprehensive understanding of the prestige beauty industry and its competitive landscape; develop project management skills through stakeholder engagement and data-driven decision-making; contribute to championing high-potential brands with a focus on the make-up category; and learn how global, regional, brand, and product strategies are executed in local markets. Who We're Looking For: Skills: Project Coordination: Ability to track launch plans and manage timelines across campaigns. Attention to Detail: Ensuring product listings are accurate and pricing is confirmed. Market Research: Monitoring competitors and identifying beauty trends and brand opportunities. Analytical Thinking: Preparing reports and analyzing category performance and growth. Visual Merchandising: Supporting in-store setups, brand animations, and store front updates. Communication Skills: Collaborating with internal teams, vendors, and store staff. Problem Solving: Identifying display risks and ensuring smooth customer experience. Time Management: Handling multiple tasks and deadlines efficiently. Requirements: Currently enrolled in a relevant Diploma/Degree program (e.g., Marketing, Communications, Business, or related field). Local Malaysian. University-issued Internship Requirement Letter for at least 6-month placement. Passion for the beauty industry and awareness of current trends. Proficiency in Microsoft Excel and PowerPoint for reporting and presentations. Strong organizational and coordination skills. Willingness to conduct store visits and work in a fast-paced retail environment. Team player with a proactive attitude and eagerness to learn.

Who We Are: At Huda Beauty, our Vision is to lead in creating a democratized beauty industry where power is given back to people to define, create, and enjoy beauty for themselves! Launched by award-winning beauty powerhouse Huda Kattan in 2013, Huda Beauty is one of the world's fastest growing beauty brands. As a company, we are fueled by purpose and not profit, this allows us to approach things differently so that we can create products, content, and a community like no other. A lot has changed since our launch in 2013, but something that will forever remain at the core of Huda Beauty is our focus on business excellence and our unwavering passion for kindness! Summary: The Demand Planning Manager - APAC will own all aspects of forecasting sales and inventory for Huda Beauty across the Asia Pacific region. This role is pivotal in shaping strategic initiatives and ensuring successful execution of planning processes. It offers exposure to Sales, Finance, Supply Chain, Inventory Management, and Customer Service, with monthly engagement with the executive leadership team (COO + CFO) through Market S&OP meetings. The role also includes opportunities to implement innovative solutions and drive continuous improvement. Essential Duties and Responsibilities: Serve as the main point of contact for internal category supply chain teams. Own communication regarding forecast changes and "what-if" projections aligned with operating strategy. Lead monthly Demand Review presentations to Global Supply Chain / Demand Planning teams. Monitor weekly inventory forecasts and maintain optimal inventory levels using sell-through and trend analysis. Develop sales/inventory launch planning models for APAC expansion. Build 24-month SKU-level demand forecasts incorporating marketing and social media plans. Ensure consistency and quality in forecast changes and Risks & Opportunities. Collaborate with retail partners on newness/launch forecasts, buys, and monthly OTB forecasts. Manage obsolescence and liquidation strategies with retail counterparts. Conduct gap analysis between actual sales and forecasts. Analyze retailer inventory and sales to maintain annual RTV budgets. Partner with cross-functional and cross-channel teams to ensure alignment. Work closely with DRP/inventory teams to integrate new trends into planning. Identify and resolve forecast accuracy issues; develop action plans. Manage internal budget from a demand/inventory perspective to support sales targets and profitability. Manage inventory operations and coordinate with Customer Service to ensure timely and accurate order fulfilments.5-7 years of experience in Demand Planning, Inventory Planning, Merchandise Planning, or related fields, ideally in beauty or FMCG. Bachelors degree in Business, Supply Chain Management, Logistics, Statistics, Finance or related field Experience working with Sephora is a strong plus Strong Excel skills for data analysis, forecasting, and reporting Demonstrated ability to manage demand planning across diverse APAC markets, accounting for regional nuances. Excellent relational and organizational skills; strong team player and leader. Success metrics include forecast accuracy, inventory turnover, service levels, and budget adherence. Experience in driving process improvements and leading change initiatives. Fluent in English; additional language(s) are an advantage.Monthly "Self Love Days" - at company discretion Premium Medical/Dental/Vision coverage for employee plus dependents Monthly coaching sessions with our in-house Success Coach Employee discounts on all Huda Beauty products Quarterly product gifting Huda Beauty is committed to building diverse and inclusive teams and upholding an equal employment workplace that is free from discrimination. We hire stellar individuals regardless of their race, color, ancestry, religion, gender identity, national origin, sexual orientation, age, marital status, medical conditions, disability, or veteran status. If you need reasonable accommodations at any point in the application or interview process, please let us know.

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Sephora SEA's omni channel business spans over 8 countries (Australia, India, Indonesia, Malaysia, New Zealand, the Philippines, Singapore and Thailand) with 100+ stores and boasts some global flagships such as ION and Raffles City in Singapore, F88 in Kuala Lumpur and Pitt Street in Sydney. Sephora SEA is experiencing rapid growth in the region with new store openings and business channels (i.e., Click and collect and marketplace). The Opportunity Our Marketing organization aims to inspire and connect people through meaningful storytelling, always pushing the norms and boundaries, one person, one community at a time. We are a strategic team of big thinkers and creatives who truly work interdependently to stimulate de-mand and driving traffic to our network. From developing marketing strategies, designing toolkits, con-necting local consumer insights to our expertise & selection, planning our loyalty program, writing copy to building exciting in-store experiences, we are constantly finding ways remind beauty lovers why Sephora is extra-ordinary and cement our place as an authentic beauty expert. Your Role At Sephora As Integrated Marketing Manager, you will be responsible for developing and delivering a focused and optimized integrated marketing strategy across all Sephora marketing levers and touchpoints that is in alignment with business goals and the marketing objectives. Reporting to the Director, Integrated Marketing, you will lead efforts primarily across our omni-channel marketing campaign (lines of communication to drive traffic to Sephora) towards achieving business goals (sales, brand health, total active members), working in close partnership across teams. Key Responsibilities Marketing Calendar Leadership - Helps to develop and reinforce our branding strategy through the mastery of one optimized marketing calendar across the region Project Management stewardship - Delivery of On-time aligned regional toolkits per campaign Custodian of our unique Sephora brand codes and expressions through toolkit deployment Championing our customers - always presenting our priority push narrative and experience through the lens of our customers Drive results through toolkit amplification across key functions (aligning and carrying through priority push concepts from brief to idea to 360 executions Analyse and report on Sephora's campaign performance. Innovate new ways to improve and test and potentially scale new ideas / execution through key learnings across markets Lead as main project lead for assigned campaigns for key taskforce members across depart-ments to achieve mutually beneficial business objectives Employ a strategic approach to process; organize and divvy up work effectively. Source relevant partners (media / partnerships/ vendors/ trend forecasting) to support priority push toolkit de-velopment and delivery Lead reciprocal partnerships cross-functionally in a highly matrixed organization: Marketing (In-tegrated Marketing, Creative, CRM & Loyalty & Customer Experience), Merchandising (including Visual merchandising), Retail operations (including In-store Services /Training / Omni Innova-tions), Store Design, UXUI, Mobile App, Paid Marketing), In country teams (Marketing leads) and Stratcom/GMs Innovate new ways to improve and test new ideas / execution through key learnings across markets An up-to-date awareness of emerging beauty and technology trends Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respect for all, Teamwork, and Initiative We're Excited About You If You At least 5 years of professional experience in the retail industry, ideally in retail or in environments with many brands Degree in Business or related field preferred Strong project management and planning skills, with the ability to conceive strategy and drive exe-cution in a fast-paced entrepreneurial environment Innovative and creative - continually looking to demonstrate and drive improvement to improve commercial outcomes Experience managing and working within an allocated budget Experience working with cross functional partners or clients to meet their business needs Ability to organize and manage multiple detail-oriented projects and to meet deadlines Willingness to approach projects with a can-do attitude and create process where there isn't one Ability to both think big picture and be a visionary/idea generator - leading program vision and planning while also getting involved in the details of program execution Proficiency in Word, Excel and Power Point Strong management skills International exposure Aligns the team in the mission and vision Understands the importance of team culture and dynamics Here, you will find: Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings fulfilment, from delighting clients every day, to inspiring our industry at large, every action makes a difference It is in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty. You can be yourself, because you are what sets us apart. Join us and belong to something beautiful. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

About Sephora Sephora, a division of LVMH - Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than three thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world. Sephora Southeast Asia is a high growth division of leading global beauty retailer, Sephora. Our teams run omni-channel retail businesses in Singapore, Thailand, Australia and Malaysia, franchise operations in India & Indonesia and we run ecommerce only businesses (the first in the world globally for Sephora!) in Philippines, Hong Kong and New Zealand. Our success is built on innovation, a unique product portfolio, market leading digital capability, and our exceptional people! With ambitious growth plans we are always looking for talented people who are passionate about building businesses and developing themselves and our customers' experience. Job Responsibilities: Draft creative briefs for: Retail campaigns and mall partnerships BAU brand-led and CRM campaigns Collaborate with social media and PR teams on social content for brand and loyalty activations. Coordinate with stakeholders to ensure accurate and timely setup of brand and loyalty events on Sephora channels to maximize awareness and RSVPs. Coordinate with the Regional Loyalty team to execute monthly Rewards Boutique updates, driving online and in-store redemptions. Create the monthly Rewards Boutique marketing communication plan.Monitor ongoing brand partnership and CRM campaigns, ensuring stock availability and timely marketing communications. Assist in identifying optimization opportunities to enhance brand campaigns and promotions both online and in stores. Contribute to the brand promotional campaign optimization plan.Analyze campaign performance for brand and loyalty initiatives and create monthly post-mortem reports. Prepare performance analysis reports for BAU Brand and Loyalty campaigns.Maintain accurate tracking of retail and loyalty-related costs in the marketing budget tracker. Maintain trackers of: CRM & Brand Store Events What You Will Learn: This internship provides a comprehensive understanding of CRM and marketing operations, honing skills in project coordination and teamwork within the beauty industry. You'll gain practical experience in coordinating and executing CRM & Brand campaigns, navigating vendor processes, and sourcing brand samples for rewards and gifts. You'll also develop strong collaboration skills by working with external stakeholders and cross-functional teams, including category and e-commerce. Ultimately, you'll contribute to the successful operation of the Sephora Beauty Pass loyalty program and learn effective communication and project management techniques essential in marketing and customer relationship management, whilst gaining insights & experiences within the beauty industry, understanding retail & brand dynamics. Who We're Looking For: Requirements: Currently pursuing a diploma/degree in Marketing, Communications, Business, or a related field Strong interest in beauty, retail, or lifestyle brands Proficient in Microsoft Office (especially Excel & PowerPoint); Canva or Adobe Suite is a plus Comfortable with basic performance tracking and digital marketing tools Strong organizational and communication skills Able to manage multiple timelines and support cross-functional teams Social media savvy (Instagram, TikTok, YouTube) Willing to support occasional evening/weekend events/activations

The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here. The Body Shop is committed to generating positive economic, social and environmental impact. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up. Your role in a nutshell Manage the efficient and accurate execution of wholesale orders from franchisees, acting as the primary point of contact for markets on supply-related queries. By building and maintaining strong relationships with both markets and internal stakeholders, this role will ensure that market orders are processed in line with requirements, regulatory standards, and shipping schedules. Monitor orders from processing through to despatch, address any discrepancies or delays, and resolve any post-despatch issues such as QC claims and shipment discrepancies. A critical role in maximizing service levels (order fulfilment) to meet KPIs, analysing open orders, and collaborating with key internal stakeholders to ensure timely product delivery and achievement of monthly turnover target. More about the role Customer Care Act as the first point of contact for market supply-related queries. Build and maintain strong relationships with markets, committed to provide high quality service. Collaborate effectively with internal stakeholders to meet objectives and ensure smooth operations by managing and resolving queries promptly. Accurately and timely process market orders Order Management Order receipt: Verify order accuracy for both forecasting and non-forecasting markets. Handle ad-hoc market orders and request for supply availability checks to facilitate smooth order execution. Registration: Check with markets on registration status, and coordinate with master data team for updates in system. Pricing: Work with commercial team to update pricing in system for order processing. Data integrity: Maintain data accuracy, including managing substitutions, OTC change, discontinuation lines and deployment. Order Process: Process orders in line with market's requirements, regulatory standards and shipping schedules. Focus on increasing the likelihood of successful despatch by proactively maximizing orders, identifying and resolving challenges, while collaborating closely with the DC team to address shipping issues and meet despatch deadlines. Order Tracking: Review opportunities to fulfil backorders. Allocate BME orders from FSS to SAP, ensuring accurate data transfer. Track backorders hitting M+3 and inform markets to replan accordingly. Service levels: Drive improvement in order fulfillment to meet KPIs by analyzing open orders, maintaining data quality and optimizing available stock. Reporting: Communicate fulfillment status, open order reports, FSS reports and cross-line reports to markets. Post-Despatch Support: Handle post-despatch inquiries, address shipment discrepancies and quality control (QC) issues promptly to ensure timely resolution. Log and validate claims for QC, shortages, overages, and damages, following up and processing discrepancies and QC claim settlements. Task & Process Management: Process bank documentation for high-risk markets. Prepare for and attend monthly market S&OP for top 4 markets. Conduct regular check-ins with smaller markets to resolve queries, ensure alignment and offer necessary support. Handle air freight requests with shipping team and markets. Perform other Ad-hoc duties as needed Working Relationships & Interfaces (where applicable): Internal BSI DC01 APAC Data Process APAC Forecasting BSI Commercial APAC BM APAC Finance BSI Finance BSI Global Master Data BSI Regulatory External Franchise Markets Others Responsible for maintaining the ethical standards of The Body Shop including minimising the environmental, health and safety risks in the workplace. Report potential risks, real accidents and near misses to relevant managers. Champions, supports and participates in The Body Shop's Values and Campaigns. What we look for Experience: 1 to 2 years of experience in a customer care position in a supply chain or retail environment Knowledge of order management processes / supply chain Ability to process large amount of data accurately and efficiently to analyse and present to markets Attention to detail and accuracy Knowledge in SAP S4 SAP Basics (Create and Maintain Sales Orders, Open/Backlog Sales Order Management) preferred but not necessary Qualifications: Diploma/Degree in Supply Chain / Logistics Management or relevant aspect Competencies required: Fluent in both spoken and written English Ability to build and maintain relationships with markets and internal stakeholders Advanced Excel knowledge Strong analytical skills with a keen attention to detail and the ability to interpret data Capable of processing large volumes of complex and sensitive information accurately and efficiently, even in high-pressure situations Ability to co-ordinate and work with multiple parties, adapting to changing business priorities with independence Knowledge of supply chain concepts will be an added advantage

About Sephora Sephora, a division of LVMH - Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than three thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world. Sephora Southeast Asia is a high growth division of leading global beauty retailer, Sephora. Our teams run omni-channel retail businesses in Singapore, Thailand, Australia and Malaysia, franchise operations in India & Indonesia and we run ecommerce only businesses (the first in the world globally for Sephora!) in Philippines, Hong Kong and New Zealand. Our success is built on innovation, a unique product portfolio, market leading digital capability, and our exceptional people! With ambitious growth plans we are always looking for talented people who are passionate about building businesses and developing themselves and our customers' experience. Job Responsibilities: Close collaboration and communication with internal stakeholders on monthly launch plans and commercial campaigns Work with Category Manager to provide e-commerce assets for new launches and online page maintenance to ensure relevant and optimal assortment. Create and monitor product listing; ensure products are listed and updated in their respective category listing. Market and competitor analysis - monitor and identify new beauty trends/ brands/ programs for better optimization and category growth. Category Analysis - monthly reporting and deep dive into category growth and trends What You Will Learn: During this internship, you will gain valuable exposure to real-world merchandising strategies, allowing you to understand how category decisions are made and executed in a fast-paced retail environment. You will also have the opportunity to work closely with experienced professionals who will provide guidance, mentorship, and insights into industry best practices. This hands-on experience will enable you to contribute meaningfully to ongoing projects, develop practical skills, and build a strong foundation for a future career in the retail and merchandising field. Who Are We Looking For: Skills: Communication Skills: Excellent written and verbal communication for crafting briefs, collaborating, and presenting ideas. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain organized project documentation. Analytical Skills: A basic understanding of data analysis and the ability to interpret marketing metrics (e.g., social media engagement). Teamwork & Collaboration: Demonstrated ability to work effectively within a team and collaborate with individuals from diverse backgrounds and skillsets. Adaptability: Ability to thrive in a fast-paced environment and adapt to changing priorities. Requirements: Currently enrolled in a relevant Degree program (e.g., Marketing, Communications, Business, or related field). Strong academic record. Strong interest in the beauty industry and marketing. Proficient in Excel. Excellent written and spoken English. Ability to work independently and as part of a team.

Who We Are: At Huda Beauty, our Vision is to lead in creating a democratized beauty industry where power is given back to people to define, create, and enjoy beauty for themselves! Launched by award-winning beauty powerhouse Huda Kattan in 2013, Huda Beauty is one of the world's fastest growing beauty brands. As a company, we are fueled by purpose and not profit; this allows us to approach things differently so that we can create products, content, and a community like no other. A lot has changed since our launch in 2013, but something that will forever remain at the core of Huda Beauty is our focus on business excellence and our unwavering passion for kindness! Summary: The Senior Finance & Supply Chain Manager is responsible for building, stress-testing, and maintaining financial business models for the APAC market in close partnership with the General Manager - APAC. The role has responsibility for consolidating the regional sales, investment, and overheads into country/regional P&Ls to give transparency and protect a profitable business model across the markets. The role is critical to safeguarding financial health, identifying reinvestment opportunities, and mitigating risks related to currency fluctuations and stock management. This dynamic position will also oversee our demand forecasting and maintain relationships with our 3PLs. Essential Duties and Responsibilities Lead, mentor, and develop the APAC Finance and Supply Chain teams, fostering collaboration and ensuring alignment with global strategies. Act as a strategic advisor to global Finance, contributing to long-term financial planning, scenario modeling, and business case development. Own the 3-5 year financial plan for APAC, ensuring commercial viability and profitability. Present financial insights to senior leadership, including P&Ls, budget performance, risks/opportunities, and currency impact. Ensure accuracy and integrity of financial reporting for internal stakeholders. Monitor retail and wholesale sales forecasts and investment plans by channel and geography. Track and manage A&P (Advertising & Promotion) budgets for distributor partners, ensuring expenses fall within agreed-upon categories and are aligned with commercial objectives and ROI expectations. Oversee pricing strategy and margin analysis in collaboration with global teams. Oversee regional demand planning, ensuring accurate, timely forecasts that balance sales targets with inventory availability. Align financial forecasts with unit sales and inventory plans through active participation in the S&OP process. Track inventory value and obsolescence risk, ensuring E&O remains within budget. Partner with Operations to forecast, monitor, and optimize logistics budgets, including 3PL fulfillment and distribution costs. Monitor and control fixed overheads related to warehousing, transportation, and inventory holding. Drive continuous improvement, efficiency, and scalability across the regional supply chain. Ensure financial compliance and internal controls across all business operations. Refine and optimize financial and supply chain systems and processes to support growth and complexity. Promote best practices that enhance operational efficiency and profitability. Support external negotiations with retailers (e.g., Sephora) alongside the General Manager, providing financial and supply chain insights to protect business interests.8+ years of finance management experience, ideally in a start-up to scale-up organization Bachelor's degree in Finance/Accounting/Supply Chain Management or other relevant field Proven experience negotiating and managing relationships with multiple external stakeholders, including retailers, distributors, and 3PL partners. Flexibility, resilience, and comfort navigating ambiguity, the tempo at Huda Beauty is fast and can pivot quickly, ability to thrive and lead a team in this environment. Proven success as a kind and empathetic leader and coach/mentor with success in hiring and fostering growth of their team; ability to successfully motivate and challenge a team of talented and creative people at all levels of the organization. Ability to roll up their sleeves and get things done, but also be a strategic leader with the ability to build frameworks, and communicate this effectively to company leadership, the organization, the Board, and the global market. High levels of intellectual horsepower combined with empathy and emotional intelligence, the ability to listen to and learn from their team.Monthly "Self Love Days" - at company discretion Premium Medical/Dental/Vision coverage for employee plus dependents Monthly coaching sessions with our in-house Success Coach Employee discounts on all Huda Beauty products Quarterly product gifting Huda Beauty is committed to building diverse and inclusive teams and upholding an equal employment workplace that is free from discrimination. We hire stellar individuals regardless of their race, color, ancestry, religion, gender identity, national origin, sexual orientation, age, marital status, medical conditions, disability, or veteran status. If you need reasonable accommodations at any point in the application or interview process, please let us know.

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Sephora SEA's omni channel business spans over 8 countries (Australia, India, Indonesia, Malaysia, New Zealand, the Philippines, Singapore and Thailand) with 100+ stores and boasts some global flagships such as ION and Raffles City in Singapore, F88 in Kuala Lumpur and Pitt Street in Sydney. Sephora SEA is experiencing rapid growth in the region with new store openings and business channels (i.e., Click and collect and marketplace). Executive, Creative Marketing We are looking for a strategically minded, and highly organised Executive, Creative Marketing that will lead the creative process from concept to completion, working closely with the other functions to ensure alignment with the company's marketing objectives. You will act as a brand guardian, ensuring consistency and excellence in all creative outputs that are aligned to brief. This role requires a blend of creativity, strategic thinking, and project management skills, with an emphasis on delivering high quality work on time and within budget. You will shine here if you enjoy... Brand Guardianship and Communication Expertise Serving as the primary communication expert within the organization, ensuring that all creative outputs uphold the company's brand identity and messaging standards Acting as a brand steward, maintaining and enforcing brand guidelines across all communication channels to ensure consistency in voice, tone, and visual identity across omnichannel platforms Always creating with an end in mind - bringing a strategic lens to every creative project, considering the full lifecycle and usage of the assets being created Continually evaluating the effectiveness of creative assets and adapting as necessary to maximise impact Creative Process Leadership Owning and leading the end-to-end creative process of Tier 3 workstreams, from ideation to execution, ensuring that creative solutions meet business goals Collaborating closely and supporting the team in Tier 1 and Tier 2 projects to ensure that marketing strategies and objectives are effectively translated into compelling creative outputs Working with your manager to help manage the agency partner conversation and project manage aspects of Tier 1 workstream throughout to ensure that the idea and output is aligned with the final end-use across various touchpoints (digital, print, social, etc.) Project Management and Accountability Managing relationships with internal stakeholders across different departments to ensure creative alignment and manage expectations Presenting and articulating work and ideas to senior leadership, marketing teams, and external partners, confidently handling feedback and integrating it into the creative process Collaborating with cross-functional teams, acting as a key point of contact between creative, broader marketing, merchandising and any other relevant business units We would love to hear from you if you are/have... Clear creative accountability, successfully managing end-to-end creative processes through a strategic lens of creating with an end in mind and ensuring we are providing a POV where it matters Exceptional project management skills, with a demonstrated ability to deliver high quality work on time and within budget Excellent communication, presentation and stakeholder management skills A keen eye for detail and a passion for creative excellence Familiarity with platform best practice across digital, social media, and traditional media channels Here, you will find: Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings fulfilment, from delighting clients every day, to inspiring our industry at large, every action makes a difference It is in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty. You can be yourself, because you are what sets us apart. Join us and belong to something beautiful. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Sephora SEA's omni channel business spans over 8 countries (Australia, India, Indonesia, Malaysia, New Zealand, the Philippines, Singapore and Thailand) with 100+ stores and boasts some global flagships such as ION and Raffles City in Singapore, F88 in Kuala Lumpur and Pitt Street in Sydney. Sephora SEA is experiencing rapid growth in the region with new store openings and business channels (i.e., Click and collect and marketplace). Executive, Analytics Engineer We are looking for a passionate Executive, Analytics Engineer to join our data team and shape the future of beauty E-Commerce in Southeast Asia. This role reports to our Manager, Analytics Engineer in the tech organisation and will be part of a highly collaborative team delivering our core reusable data model that enables a wide variety of use cases such as report building, insights generation and ML applications. You will shine here if you enjoy... Acting as the primary owner in translating business needs and complex SQL queries into scalable, reusable data models using DBT Understanding complex business requirements and translating them into effective, insightful dashboards that support decision-making Building secure and scalable ELT data pipelines in Airflow and GCP Creating and maintaining comprehensive documentation for both core and business-specific data assets to ensure clarity and consistency across the organisation Ensuring data models are accurate, complete, and reliable by managing the integrity and quality of all data assets Continuously improving the performance of DBT models by applying best practices in query design and data transformations Collaborating with scrum master, product managers, business stakeholders and peers to develop iteratively in sprints following agile processes We would love to hear from you if you are/have... At least 2 years in the data space as an analytics engineer / data analyst Advanced proficiency in SQL, DBT and Big Query knowledge is a plus Basic knowledge of Python programming Demonstrated experience in building ETL (or ELT), airflow knowledge is a plus Demonstrated ability to understand and translate business requirements into dashboards, DOMO or PowerBI knowledge is a plus Ability to connect the dots between technical implementation work and business context Here, you will find: Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings fulfilment, from delighting clients every day, to inspiring our industry at large, every action makes a difference It is in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty. You can be yourself, because you are what sets us apart. Join us and belong to something beautiful. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Sephora SEA's omni channel business spans over 8 countries (Australia, India, Indonesia, Malaysia, New Zealand, the Philippines, Singapore and Thailand) with 100+ stores and boasts some global flagships such as ION and Raffles City in Singapore, F88 in Kuala Lumpur and Pitt Street in Sydney. Sephora SEA is experiencing rapid growth in the region with new store openings and business channels (i.e., Click and collect and marketplace). The Opportunity We are looking for a passionate and analytical Executive, Product Management to join our digital team and shape the future of beauty e-commerce in Southeast Asia. In this role, you'll take ownership of the front-end customer experience and top funnel of our e-commerce journey across both web and mobile platforms. This is an exciting opportunity for a fresh graduate or early-career professional to make a real impact on how millions of customers discover and explore beauty products online. What You'll Do Product Ownership Own the front-end user experience and top funnel optimization for Sephora's e-commerce platforms (web and mobile) Define and drive the product roadmap for homepage, navigation, search, and product discovery features Monitor product performance metrics and identify opportunities for improvement Champion the customer perspective in all product decisions Translate business objectives and customer needs into clear product requirements Collaborate and synergise with rest of the Product Managers to prioritize highest impact features Write detailed PRDs to capture product vision and detailed requirements Data-Driven Decision Making Analyze user behavior data, conversion funnels, and customer journey metrics to uncover insights Conduct A/B testing and experiments to validate hypotheses and optimize user experience Use data to prioritize features and make evidence-based product decisions Cross-Functional Collaboration Partner with Engineering, Data, UI/UX, Marketing and Commercial teams to deliver product initiatives Work closely with regional and global teams to align on best practices and standards Facilitate communication between technical and non-technical stakeholders Support go-to-market planning and feature launches What We're Looking For Bachelor's degree in Business, Computer Science, Engineering, Data Analytics, or related field Strong analytical skills with proficiency in data analysis tools (Excel, SQL, Domo, PowerBI) 0-2 years of experience in product management, or previous internship or project experience in product management, e-commerce, or digital marketing Excellent understanding of user experience principles and digital customer journeys Outstanding verbal and written communication skills Team player, with highly collaborative mindset with ability to work effectively across peers and teams Detail-oriented with strong organizational and project management abilities Understanding of A/B testing methodologies Knowledge of Agile/Scrum product development processes. JIRA knowledge is a plus Proactive self-starter who takes initiative Strong problem-solving skills and creative thinking Here, you will find: Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings fulfilment, from delighting clients every day, to inspiring our industry at large, every action makes a difference It is in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty. You can be yourself, because you are what sets us apart. Join us and belong to something beautiful. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

Sephora, a division of LVMH - Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than two thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world. Sephora SEA's retail activity spans over 7 countries (Singapore, Malaysia, Indonesia, Thailand, India, Australia and New Zealand) with 50+ stores and boasts some global flagships such as Fahrenheit 88 in Kuala Lumpur, Malaysia and Ion in Singapore. Its digital activities span over seven countries (retail countries excluding India, plus Philippines). Sephora SEA has experienced rapid growth in the region with many more stores and countries to come. Sephora Malaysia is looking to recruit a Senior Store Manager to be based at Flagship F88 store, Kuala Lumpur. Objective The Flagship Senior Store Manager will be responsible for the Flagship store management by efficiently leading a team of more than 40 headcounts and has the entrepreneurial spirit to develop and spearhead strategies that ensure the success of F88 store's business. He/ She will create an addictive experience for our customers' excelling through various service innovations and operational excellence. He/ She will be a dynamic, attentive and inspiring leader who has mastered relationship building with stakeholders; someone who mentors and coaches the team, plays as a team, a coach while setting expectations for unsurpassed customer service. Responsibilities SALES MANAGEMENT DRIVE SALES & OPTIMIZE STORE PROFITABILITY Drive sales performance to consistently achieve overall sales budget objectives while ensuring operational integrity and monitoring monthly profitability Regularly and effectively communicates store sales plan objectives through positive coaching and enthusiastic leadership Ensure the team is updated with key business initiatives such as marketing, public relations, CRM, merchandise, key product launches, brand promotions and incentives Analyse monthly store performance, reporting current business trend to cover every aspect of the business including competitor performance and propose business strategy plan to optimize sales Work with Marketing and Category to implement productive sales events in store and analyse post-event productivity after every event Do quarterly analysis on productivity of product category and brand performance against LY and work out action plans with Category for non-performers Proactive planning for all major events (CRM sales, Black Friday, Christmas) to ensure sales growth against LY and to initiate meetings with concerned departments to ensure smooth execution Be operationally hands on, working with the team on the sales floor to achieve KPIs set. Manage the store P&L with the Head of Retail to ensure sales operations expenses are maintained at the optimal level Monthly analysis of Store P&L including shrinkage and operating expenses to propose action plans for areas of improvemet. CUSTOMER SERVICE AND CHECKOUT EFFICIENCY Build and nurture strong relationships with loyal customers Drives new members recruitment (CRM) to achieve the KPI set Coordinate with SG CRM team to ensure the smooth implementation of Sephora's CRM activities Manage and resolve any customer's feedback within stipulated timeline Ensure that every team member is trained and applies the Mystery Shopper standards consistently Follow-up on monthly Love Meter results and implements action plans to answer specific areas of improvement Motivates the team and ensures the team is dedicated to always offer the best customer service Makes continuous efforts to improve checkout efficiency and customer satisfaction by working closely with Assistant Operations Manager on implementation of POS system productivity initiatives as well as ensuring the optimal cashier team rostering according to business activity and use of mobile POS. MERCHANDISNG & STOCK MANAGEMENT Manage and support stock levels through direct communication with key business departments to maximize full price selling, maintaining a high sell through as well as alignment with new product launches Monitor the stock inventory process to minimise shrinkage and accuracy in stock management; stock room is according to Sephora's guidelines and standards Monthly follow up with Supply Chain on stock day, stock ageing and return situation and execute action plans for overstocked, understock and OOS items Ensure proper execution of periodic cycle counts and annual stock count for flagship store Oversee and ensure that the merchandising guidelines and planograms are followed according to the Merchandising Book and requirements Oversee and ensure that the operational basics of the store are observed in terms of cleanliness, presence of price tags, full replenishment and neat arrangement of products on shelves and drawers. CASH & TILL MANAGEMENT Train staff and enforce Sephora's cash handling and shortage prevention procedures Ensure that store funds and deposits are maintained in accordance with Sephora's policies Conducts periodic checks on discount reports to ensure proper control of unauthorized discounts that will affect store margin Lead cross function initiative to proactively detect and prevent irregularities from occurring OTHERS Ensure communication within Weekly Task management on CONNECT Platform is disseminated to the team and require actions are implemented and follow through Ensure store compliance with Sephora audit processes and requirements by conducting monthly audit checks Conduct performance review of service providers in store (e.g. Cleaning Company and Security Company) to ensure optimal level of service and give feedback on areas of improvement Lead the store walk for all store visits at flagship store Any ad hoc duties assigned PEOPLE MANAGEMENT RECRUITMENT & RETENTION Work with HR department to recruit and select a superior and equitable workforce Manage and support employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation TRAIN AND DEVELOP Ensure all new employees are trained and updated with the store operating procedures Work with the training department on training plans and objectives for the store team Work with training department to execute and support them in their career development Ensure the use of task chart to align knowledge and skill sets for all positions PEFORMANCE MANAGEMENT Work with Head of Retail on individual and store objectives / KPIs by fully embedding Client Experience Leadership (CEL) in the team Identify poor performance issues and work with HR Department on any disciplinary matters Conduct annual, half yearly and quarterly individual performance review with the Store team Provide constructive feedback and constantly provide coaching to the team for improvement by adopting BA Productivity Dashboard ORGANIZE AND ANIMATE Plan a well-organized store roster according to daily traffic and sales trend, optimizing the team resources Demonstrate the Sephora DNA to inspire and motivate the team Create a pleasant and exciting environment with great team spirit Profile & Competencies Minimum of 6 - 8 years' experience in store operations or sales management of which 3 years in running a large store format, flagship store or multiple stores with large headcounts Proven track record in sales generation, managing the achievement of sales result and profitability targets Has the ability to inspire trust, integrity, strong influence and relationship-building skills to manage the various stakeholders Dynamic team player with ability to positively motivate staff and network locally, regionally and global to build relationships Superior communication and interpersonal skills using positive leadership models Proficiency with Microsoft Office Applications Familiar with TP.NET - Point of Sales System and HAS - Client Tracking Systems While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented, supportive, and kind leaders and teams - people you can be proud to work with. The learning. We invest heavily in training for our leaders and store associates. Not just product knowledge but building a personalized career plan with you so you continue to evolve and build your skills. The culture. As a leading beauty retailer, backed by the LVMH luxury brand, our reach is broad and our impact is global. Yet there's always room to explore. It's in our DNA to innovate and, at Sephora, all 40,000 passionate team members are united by a common goal - to reimagine the future of beauty. You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Sephora, a division of LVMH - Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than two thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world. Sephora SEA's retail activity spans over 7 countries (Singapore, Malaysia, Indonesia, Thailand, India, Australia and New Zealand) with 50+ stores and boasts some global flagships such as Fahrenheit 88 in Kuala Lumpur, Malaysia and Ion in Singapore. Its digital activities span over seven countries (retail countries excluding India, plus Philippines). Sephora SEA has experienced rapid growth in the region with many more stores and countries to come. Sephora Malaysia is looking to recruit a Store Manager to be based at F88, Kuala Lumpur & One Utama, Selangor JOB OVERVIEW Role and Responsibilities -Meet or exceed store sales and profit targets -Manage all resources within the store to provide customers with a leading shopping experience -Drive the proper execution of established policies, procedures, initiatives and directives -Act as a Sephora Ambassador, consistently exhibit the Company Attitude and Values RESPONSIBILITIES AND DUTIES Store performance and monitoring -Take full ownership of the store and its commercial success -Analyze relevant data to probe and challenge the status quo -Address identified improvement areas -Drive continuous improvements in the store's sales, productivity and profitability -Share best practices to drive the collective performance of all district stores -Forecast sales and payroll with Country Manager and Head of Retail to drive store results. -Utilize client service reporting and observations to monitor service levels and remedy areas of opportunity -Monitor daily, weekly, monthly sales results and communicate to staff members and report through to HQ -Escalate issues to the District Manager or other Retail Back Office partners where needed Self/team management: People development -Lead service by example -Balance time between selling and leading team members on the sales floor -Ensure there is always a manager in charge on duty (MIC) on the sales floor, focus team members on serving customers and on selling -Schedule staff so as to properly serve customers, drive sales and execute tasks -Manage the recruitment and training of store team members -Ensure all HR policies and procedures are adhered to -Create a high performance culture by setting clear expectations, analyse performance and give appropriate and prompt feedback, including actively managing poor performance -Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder Self/team management: Training -Ensure all store team members are trained on Foundational and Seasonal Sephora, Brands and product knowledge -Coach and motivate individuals within assigned area to maximize their performance -Complete all applicable training programs -Effectively apply the learning on the job -Seek coaching and learning opportunities to continually improve own performance Store management - Merchandising -Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the store Store management - Operations -Ensure the legal and financial integrity of the store -Ensure proper in-store Sephora executions according to established standards and directives -Manage all store operations in a systematic and efficient manner, as per established policies and procedures -Ensure merchandise deliveries are processed on the same day they arrive and the store's entire product offer is made immediately available and easily accessible to customers on a consistent basis -Ensure cash register transactions are processed quickly and accurately -Lead and implement all applicable loss prevention policies and procedures -Maintain a safe and productive shopping and working environment Customer Service -Be a role model for customer service and meeting or exceeding customers' expectations -Drive a service and selling culture in the store -Monitor customer satisfaction and feedback systems to drive continuous service improvement DESIRED ASK (ACCREDITATION, SKILLS, KNOWLEDGE) AND RELATIONSHIPS Qualifications and education requirements -Minimum secondary school education, preferred advanced diploma or University degree Experience preferred -Minimum 18 months' work experience in a beauty/fashion customer and commercial focused retail environment -Minimum of 12 months' Store Management responsibility Preferred skills and knowledge -Intermediate selling experience -Comprehensive product, retail and industry understanding -Advanced MS Office proficiency Key relationships -Customers -Peers -Supervisor -Team members -Vendors/brands and support functions (e.g. Visual Merchandising, Facility Services, etc.) -Local administration (e.g. mall management) Reporting line & key stakeholders · The Store Manager will report to the Area Manager While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented, supportive, and kind leaders and teams - people you can be proud to work with. The learning. We invest heavily in training for our leaders and store associates. Not just product knowledge but building a personalized career plan with you so you continue to evolve and build your skills. The culture. As a leading beauty retailer, backed by the LVMH luxury brand, our reach is broad and our impact is global. Yet there's always room to explore. It's in our DNA to innovate and, at Sephora, all 40,000 passionate team members are united by a common goal - to reimagine the future of beauty. You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.