Sales Supervisor (The Gardens Store)
Country :
Singapore
Town : SINGAPORE
Category : Sales
Contract type : Permanent
Availability : Full time
Job description
Major Responsibilities:
- Assist and report to Store Manager/Assistant Store Manager to manage and oversee the daily store operations.
- Supervise, ensure, and manage a team of sales staff to provide excellent customer service and build client relationships.
- Identifies and handle client enquiries, concerns, and complaints.
- Ensures store presentation is consistent with our brand image.
- Supervise general housekeeping and cleaning duties including performing such duties, if necessary.
- Coordinates with the team on the execution of sales plans and store events.
- Manage and motivate staff to achieve sales targets established.
- Ensures proper security measures are enforced.
- Monitors and assists sales staff development by providing on-the-job training, product training, etc..
- Communicate timely with both internal and external parties. Which includes, emails, text messages and phone calls.
- Be a mentor to sales associates and guide them where required.
- Always maintain a high standard of personal grooming and professional conduct.
- Perform any other duties that may be assigned from time to time by the Store Manager and/or Operations Team.
- Passion in retail industry.
- Minimum 5 years supervisory experience.
- Tech savvy an d good with IT/digital technology.
- Fluent in English and other spoken, written languages a plus.
- Must be a good team player pleasant service oriented and self motivated.
- Strong team building interpersonal and communication skills.
- Hands on computer know ledge of MS Office