138589, SG
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HR Operations Specialist

Country : Singapore Singapore

Town : Singapore

Category : Human Resources

Contract type : Permanent

Availability : Full time

Job description

Primary Function
The Human Resource Specialist provides support and executes various HR employee programs, providing efficient and high-quality HR services to the Singapore based employees while ensuring enterprise consistency (corporate policy, process and system standards).
Recruitment and Onboarding
- Run the Internship program from design to implementation to meet the needs of the business in Singapore.
- Support the Recruiter on CV screening and interview scheduling for permanent job openings.
- Work with our vendor to ensure that background checks,documentation and work passes (if applicable) are completed and obtained in a timely manner.
- Plan and execute new employees' onboarding and integration program to provide a positive onboarding experience align with the LS&Co standard.Rewards and Benefits
- Be the Ambassador of LS&Co Live Wellth program to support the HR Manager/HRBP in planning, implementing and promoting all employee well-being initiatives for Singapore.
- Liaise with our vendor for the leave, benefits and payroll enrollment of new employees.
- Prepare and provide accurate monthly payroll advice to the payroll team by closely tracking the changes of employee attributes.HRIS
- Participate in the User Acceptance Test (UAT) for Workday upgrade and other global projects.
- Partner with internal and external auditors in the regular data audits and follow up with various countries to make sure data integrity is maintained.
- Provide user support to various employee systems (Flexi-benefit portal, leave portal, Workday, etc).Employee Relations
- Track confirmation due dates and ensure managers revert on employee's confirmation status.
- Escalate employee grievance and disciplinary cases.
- Support HR Manager/HRBP in employee engagement initiatives as planned by the Leaders.
- Manage and support employees' queries related to employment and benefits as well as HR processes such as performance management.
- Execute and manage key service level metrics and adherence to those metrics (i.e. first call clearance, case management, escalation time, etc.)
- Study employees' queries and propose initiatives / programs to mitigate the issues.L & D
- Propose and execute Lunch and Learn program for Singapore employees.
- When needed, assist in logistics and preparation of training program.Off-boarding
- Manage all exit related documentation and processes in Workday including cancelation of work pass etc.
- Liaise with payroll team on tax clearance matters where applicable.
- Conduct exit interviews with interns for the refinement of internship program.Reporting
- Provides reports for HR analysis (turnover rate, etc) and provide first level commentary to HR Manager/HRBP.LOCATION
11 North Buona Vista Drive, Metropolis Tower 2, Singapore 138589


- Degree in Business, HR or equivalent
- At least 2 years of relevant HR working experience in a MNC.
- Strong communication and ability to work across all levels of the organization
- Possess good planning, organizing, reporting, communications, interpersonal and leadership skills to work in a multicultural environment.
- Pro-active, adaptable and driven team player who is able to work independently and multi-task effectively.
- Proficiency in MS Office applications is essential with advanced skills in Excel and Word.
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