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SEPHORA careers


21 Job offers

  • SEPHORA
    SEPHORA
    Sephora, a division of LVMH - Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than two thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world. Sephora SEA's retail activity spans over 8 countries (Singapore, Malaysia, Indonesia, Thailand, India, Australia, New Zealand and Korea) with 50+ stores and boasts some global flagships such as Fahrenheit 88 in Kuala Lumpur, Malaysia and Ion in Singapore. Its digital activities span over eight countries (retail countries excluding India, plus Philippines). Sephora SEA has experienced rapid growth in the region with many more stores and countries to come. Sephora Malaysia is looking to hire Beauty Advisors for our KK, Sabah stores. As a Beauty Advisor, you are a key team member who inspires and helps our customers become the best version of themselves. You are encouraged to explore, create emotional connections, and help customers discover our amazing Beauty Selection. You'll love working with our diverse teams and leaders, who really care about you and help you evolve. Reimagine your future with Sephora. You will shine here if you enjoy... Creating Amazing Customer Experience - Provide a welcoming environment for our customers by listening to and embracing their unique needs. Unleash your creativity, passion, and knowledge of our iconic brands during every interaction. Suggest and sell products and services to our clients in all areas of the store. Introduce our Beauty Pass program to all customers to help them discover the benefits of our loyalty programs. Supporting Store Success Help make a beautiful first impression by keeping the store sparkling and stocked. Embrace your winning spirit and drive results by contributing to your store's sales goals and sharing your knowledge of Sephora's policies and standards. Support special events, promotions, and priorities as they come up. Participate in inventory control. Ensure compliance with sampling policies. Participate in programs to reduce loss. Designated advisors to be knowledgeable of cashier functions. Training and People Development Collaborate productively and respectfully with team members. Complete all applicable training programs and effectively apply the learning on the job. Seek coaching and learning opportunities to continually improve your performance. We would love to hear from you if you have A passion for client service and love working with people Knowledge about what's new and trending in beauty A track record of building relationships with customers and team members Resilience and the ability to react to situations in-the-moment and stay aware of changing store priorities as they arise Prior experience working in retail sales or services industries Strong communication skills, ability to multitask, and comfortability with computer/store systems Consistent and reliable attendance While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented, supportive, and kind leaders and teams - people you can be proud to work with. The learning. We invest heavily in training for our leaders and store associates. Not just product knowledge, but building a personalized career plan with you so you continue to evolve and build your skills. The culture. As a leading beauty retailer, backed by the LVMH luxury brand, our reach is broad and our impact is global. Yet there's always room to explore. It's in our DNA to innovate and, at Sephora, all 40,000 passionate team members are united by a common goal - to reimagine the future of beauty. You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.
    Permanent
    Singapore
  • SEPHORA
    SEPHORA
    Sephora, a division of LVMH - Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than two thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world. Sephora SEA's retail activity spans over 8 countries (Singapore, Malaysia, Indonesia, Thailand, India, Australia, New Zealand and Korea) with 50+ stores and boasts some global flagships such as Fahrenheit 88 in Kuala Lumpur, Malaysia and Ion in Singapore. Its digital activities span over eight countries (retail countries excluding India, plus Philippines). Sephora SEA has experienced rapid growth in the region with many more stores and countries to come. Sephora Malaysia is looking to hire Beauty Advisors for our Penang stores. As a Beauty Advisor, you are a key team member who inspires and helps our customers become the best version of themselves. You are encouraged to explore, create emotional connections, and help customers discover our amazing Beauty Selection. You'll love working with our diverse teams and leaders, who really care about you and help you evolve. Reimagine your future with Sephora. You will shine here if you enjoy... Creating Amazing Customer Experience - Provide a welcoming environment for our customers by listening to and embracing their unique needs. Unleash your creativity, passion, and knowledge of our iconic brands during every interaction. Suggest and sell products and services to our clients in all areas of the store. Introduce our Beauty Pass program to all customers to help them discover the benefits of our loyalty programs. Supporting Store Success Help make a beautiful first impression by keeping the store sparkling and stocked. Embrace your winning spirit and drive results by contributing to your store's sales goals and sharing your knowledge of Sephora's policies and standards. Support special events, promotions, and priorities as they come up. Participate in inventory control. Ensure compliance with sampling policies. Participate in programs to reduce loss. Designated advisors to be knowledgeable of cashier functions. Training and People Development Collaborate productively and respectfully with team members. Complete all applicable training programs and effectively apply the learning on the job. Seek coaching and learning opportunities to continually improve your performance. We would love to hear from you if you have A passion for client service and love working with people Knowledge about what's new and trending in beauty A track record of building relationships with customers and team members Resilience and the ability to react to situations in-the-moment and stay aware of changing store priorities as they arise Prior experience working in retail sales or services industries Strong communication skills, ability to multitask, and comfortability with computer/store systems Consistent and reliable attendance While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented, supportive, and kind leaders and teams - people you can be proud to work with. The learning. We invest heavily in training for our leaders and store associates. Not just product knowledge, but building a personalized career plan with you so you continue to evolve and build your skills. The culture. As a leading beauty retailer, backed by the LVMH luxury brand, our reach is broad and our impact is global. Yet there's always room to explore. It's in our DNA to innovate and, at Sephora, all 40,000 passionate team members are united by a common goal - to reimagine the future of beauty. You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.
    Permanent
    Singapore
  • SEPHORA
    SEPHORA
    Sephora, a division of LVMH - Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than two thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world. Sephora SEA's retail activity spans over 8 countries (Singapore, Malaysia, Indonesia, Thailand, India, Australia, New Zealand and Korea) with 50+ stores and boasts some global flagships such as Fahrenheit 88 in Kuala Lumpur, Malaysia and Ion in Singapore. Its digital activities span over eight countries (retail countries excluding India, plus Philippines). Sephora SEA has experienced rapid growth in the region with many more stores and countries to come Sephora Malaysia is looking to hire Beauty Advisors for our F88 store. As a Beauty Advisor, you are a key team member who inspires and helps our customers become the best version of themselves. You are encouraged to explore, create emotional connections, and help customers discover our amazing Beauty Selection. You'll love working with our diverse teams and leaders, who really care about you and help you evolve. Reimagine your future with Sephora. You will shine here if you enjoy... Creating Amazing Customer Experience - Provide a welcoming environment for our customers by listening to and embracing their unique needs. Unleash your creativity, passion, and knowledge of our iconic brands during every interaction. Suggest and sell products and services to our clients in all areas of the store. Introduce our Beauty Pass program to all customers to help them discover the benefits of our loyalty programs. Supporting Store Success Help make a beautiful first impression by keeping the store sparkling and stocked. Embrace your winning spirit and drive results by contributing to your store's sales goals and sharing your knowledge of Sephora's policies and standards. Support special events, promotions, and priorities as they come up. Participate in inventory control. Ensure compliance with sampling policies. Participate in programs to reduce loss. Designated advisors to be knowledgeable of cashier functions. Training and People Development Collaborate productively and respectfully with team members. Complete all applicable training programs and effectively apply the learning on the job. Seek coaching and learning opportunities to continually improve your performance. We would love to hear from you if you have A passion for client service and love working with people Knowledge about what's new and trending in beauty A track record of building relationships with customers and team members Resilience and the ability to react to situations in-the-moment and stay aware of changing store priorities as they arise Prior experience working in retail sales or services industries Strong communication skills, ability to multitask, and comfortability with computer/store systems Consistent and reliable attendance While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented, supportive, and kind leaders and teams - people you can be proud to work with. The learning. We invest heavily in training for our leaders and store associates. Not just product knowledge, but building a personalized career plan with you so you continue to evolve and build your skills. The culture. As a leading beauty retailer, backed by the LVMH luxury brand, our reach is broad and our impact is global. Yet there's always room to explore. It's in our DNA to innovate and, at Sephora, all 40,000 passionate team members are united by a common goal - to reimagine the future of beauty. You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.
    Permanent
    Singapore
  • SEPHORA
    SEPHORA
    At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us. We are united by a common goal - to reimagine the future of beauty. Sephora SEA's omni channel business spans over 8 countries (Australia, India, Indonesia, Malaysia, New Zealand, Philippines, Singapore, Thailand) with 100+ stores and boasts some global flagships such as ION and Raffles City in Singapore, F88 in Kuala Lumpur and Pitt Street in Sydney. Sephora SEA is experiencing rapid growth in the region with new store openings and business channels (i.e., Click and collect and marketplace). The opportunity: Role Purpose Sephora SEA, Oceania & India is seeking a Senior Manager, Digital Commerce Analytics to lead the regional data intelligence agenda that drives growth across our digital commerce business. This role goes beyond dashboarding - it translates data into commercial strategy, shapes decisions across merchandising, campaigns, and onsite experience, and builds a culture of data-driven action across digital business. You will oversee analytics for Sephora's digital commerce performance, leading insight generation, forecasting, and experimentation to unlock conversion, customer retention, and profitability. Partnering with Regional and Country Heads of Digital, Marketing, and Merchandising, you will be a strategic thought partner to senior leadership on how to grow the e-commerce business sustainably. Key Responsibilities: Digital Commerce Performance & Insight Leadership Lead the end-to-end performance framework for the regional e-commerce business (GMV, traffic, conversion, AOV, repeat). Synthesize trends across markets and channels into actionable insights for both COEs (Onsite Experience & Campaign/Omni). Present monthly and quarterly insights to regional leadership, highlighting growth drivers, risks, and opportunities.Forecasting & Business Modelling Build forecasting models for sales, traffic, and campaign sufficiency. Partner with finance and commercial teams to scenario-plan and stress test projections.Onsite Funnel Optimization Lead the regional conversion funnel analysis (entry PDP add-to-cart checkout purchase). Identify drop-off drivers, test hypotheses, and collaborate with Onsite and UX/UI teams to implement improvements. Own the quantification of funnel uplift from A/B tests and UX enhancements.Onsite Placement & Content Effectiveness Evaluate the impact of homepage, landing page, and content placements. Provide actionable recommendations to optimize storytelling, navigation, and engagement.Digital Merchandising & Assortment Insights Build and refine dashboards and deep-dive analyses on brand, category, and assortment performance. Provide insights and recommendations on product mix, pricing, and placement to maximize sales and profitability.Campaign Performance Optimization Evaluate the ROI of key campaigns across traffic, engagement, conversion, and revenue impact. Develop standardized measurement frameworks and playbooks to improve campaign efficiency. Provide cross-market benchmarks and insights to inform future planning and budget allocation.Customer Growth & CLV Modelling Develop advanced customer segmentation and CLV models to understand frequency, retention, and value levers. Partner with CRM and Marketing teams to design lifecycle interventions that drive repeat and reactivation. Track and communicate progress on customer health metrics regionally.Dashboard Automation & Data Enablement Build and maintain automated dashboards in Domo to enable real-time performance visibility. Partner with BI and data engineering teams to ensure data accuracy, governance, and scalability. Continuously improve reporting automation to reduce manual work and accelerate insights.Leadership & Stakeholder Management Manage and mentor junior analyst, building technical and strategic capabilities. Influence senior cross-functional stakeholders by translating analytics into clear business narratives. Partner closely with country digital heads to drive local adoption of analytics tools and insights.Qualifications & Skills Bachelor's degree in Business, Data Analytics, Economics, or related quantitative field. 8-10 years of experience in digital analytics, e-commerce performance management, or data-driven strategy. Advanced proficiency in SQL (BigQuery preferred), data visualization (Domo/Power BI), and digital analytics platforms (GA4/Firebase). Advanced Excel, Python/R and dbt experience preferred. Experience leading analytics initiatives that directly impacted e-commerce growth. Strong commercial acumen with ability to link data insights to business strategy and outcomes. Excellent stakeholder management and communication skills with senior leadership exposure. Hands-on team leadership experience preferred; able to coach junior analysts and manage complex projects end-to-end. Proven experience collaborating with multiple stakeholders, managing project timelines, and presenting analytical findings to senior stakeholders. Data quality experience a plus. Key Success Measures Automated dashboards delivered with accuracy and usability. Tangible revenue growth from merchandising and campaign optimizations. Improved funnel conversion and customer retention metrics. Reliable forecasts that guide business planning. High stakeholder satisfaction from actionable, insight-driven recommendations. While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans The culture. As a leading beauty retailer, backed by the LVMH luxury brand, our reach is broad and our impact is global. Yet there's always room to explore. It's in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
    Permanent
    Singapore
  • SEPHORA
    SEPHORA
    At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Sephora SEA's omni channel business spans over 8 countries (Australia, India, Indonesia, Malaysia, New Zealand, the Philippines, Singapore and Thailand) with 100+ stores and boasts some global flagships such as ION and Raffles City in Singapore, F88 in Kuala Lumpur and Pitt Street in Sydney. Sephora SEA is experiencing rapid growth in the region with new store openings and business channels (i.e., Click and collect and marketplace). Human Resources Business Partner (Assistant Manager), Singapore As the Retail HR Business Partner for Singapore, you will strategically collaborate with the Head of HR & Education, SGMY. Your role will involve aligning HR initiatives with key business objectives, providing expert guidance and support in critical areas such as talent management, organizational development, employee relations, and performance management. This ensures that all HR endeavors directly contribute to the sustained success and growth of the business. You will shine here if you enjoy... Business Partnering Building collaborative and trusting collaborative relationships with business leaders, anticipating business needs and implement appropriate initiatives Working with the Store Leads to build organization and people capabilities, improving workforce profile to increase efficiencies for long-term business growth Maintaining and make use of HR analytics to recommend and support people related decision Supporting and facilitate talent movement across the business Performance Management Managing the Annual Performance for Retail team to ensure timely submissions including appropriate justifications for promotion recommendations Supporting the Managers in Performance Improvement Plan, provide support in staff exit when necessary Coaching and providing guidance to Managers on managing performance issues at all levels Resolving complex employee relations issues and address grievances Recruitment Drive talent recruitment and hiring plans Support employment brand initiatives Identification and selection of key talent for the organization Tracking and reporting employee fulfillment, turnover, absenteeism, diversity etc. Employee Relations Managing ER issues within the Stores Acting as an advisor to line managers in order to educate them and minimise risk Ensuring compliance with local law and Compnay policy throughout the employee lifecycle Communicating and implementing changes to HR policies and procedures Ensuring disciplinary procedure is properly applied before any employee is exited from the business Employee Experience Responsible for developing and implementing employee engagement initiatives for Sephora Singapore Manage employee experience throughout their employment life-cycle; attraction, recruitment, onboarding, development, recognition, retention and separation HR projects Driving and supporting all global, regional and country level HR projects We would love to hear from you if you are/have... A degree in Human Resource Management / Business Administration/ Management or equivalent with at least 7-10 years of experience as a HR Generalist. Strong HR generalist experience in the areas of hiring, development, compensation & benefit, etc is required Good knowledge of employment law & regulations and HR practices, experience in dealing with Employee Relations matter Hands-on and solution-oriented with the ability to manage some operational areas if required on an ad-hoc basis You enjoy entrepreneurial culture and able to work in a fast paced environment with numerous stakeholders Autonomous self-starter, organized and able to meet deadlines. High learning agility, adaptable and flexible to accept new ideas, people and procedures and able to work under pressure. Here, you will find: Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings fulfilment, from delighting clients every day, to inspiring our industry at large, every action makes a difference It is in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty. You can be yourself, because you are what sets us apart. Join us and belong to something beautiful. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
    Permanent
    Singapore
  • SEPHORA
    SEPHORA
    At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Sephora SEA's omni channel business spans over 8 countries (Australia, India, Indonesia, Malaysia, New Zealand, the Philippines, Singapore and Thailand) with 100+ stores and boasts some global flagships such as ION and Raffles City in Singapore, F88 in Kuala Lumpur and Pitt Street in Sydney. Sephora SEA is experiencing rapid growth in the region with new store openings and business channels (i.e., Click and collect and marketplace). Head of Loyalty, Sephora SEA+ANZ As Head of Loyalty, you will lead Sephora's Loyalty Strategy for Southeast Asia, Australia & New Zealand, and Franchise Markets (Indonesia and India) and the region's Beauty Pass program - one of the most loved loyalty programs in beauty retail, with over 14M members. Working closely with CRM, Digital, Store Experience and our local marketing teams, you will lead recruit, repeat, retention and trade up of our customers with an inspirational and carefully designed rewards program, brought to life and marketed effectively across an omnichannel retail experience. You will shine here if you enjoy... Regional Loyalty Leadership: Own and evolve the loyalty vision and roadmap for SEA, ANZ, and Franchise markets, ensuring alignment with Sephora's business goals. Program Innovation: Enhance and scale the Beauty Pass program by driving member uptiering, through relevant and attractive benefits and rewards that encourage sign up, engagement, retention, repurchase and uptiering. Campaign Excellence: Lead the planning and execution of impactful online and in-store loyalty campaigns, balancing member delight and business objectives. Cross-Market Partnership & Stakeholder Management: Bring to life the loyalty experience in store, online and in our activations through close collaboration and leadership of our local loyalty marketing teams + cross-functional partners. Data-Driven Optimization: Leverage insights and analytics to track program performance, identify opportunities, and optimize for customer lifetime value. Team Leadership: Mentor and guide team members to foster growth, collaboration, and excellence We would love to hear from you if you are/have... At least 8-10 years' experience leading loyalty, CRM, or customer engagement programs, ideally in retail, beauty, or lifestyle sectors. Proven ability to design and execute regional loyalty strategies that balance customer experience, data insights, and business performance. Strong understanding of CRM systems, loyalty management platforms, omnichannel customer journeys and complex sampling/reward programs. Demonstrated experience in data analysis, campaign measurement, and translating insights into action. Exceptional stakeholder management skills and ability to influence across diverse markets and teams. A creative and strategic thinker with a passion for building customer love and loyalty.. Here, you will find: Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings fulfilment, from delighting clients every day, to inspiring our industry at large, every action makes a difference It is in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty. You can be yourself, because you are what sets us apart. Join us and belong to something beautiful. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
    Permanent
    Singapore
  • SEPHORA
    SEPHORA
    Sephora, a division of LVMH - Moët Hennessy Louis Vuitton, is a global leader in beauty retailing. It successfully operates more than three thousand points of sale across Americas, Europe, Middle East, and Asia. Its aim is to animate the most loved beauty community in the world. Sephora Southeast Asia Oceania is a high growth division of leading global beauty retailer, Sephora. Our teams run omni-channel retail businesses in Singapore, Malaysia, Thailand, Australia, and New Zealand, franchise operations in India & Indonesia and we run ecommerce only businesses (the first in the world globally for Sephora!) in Philippines. Our success is built on innovation, a unique product portfolio, market leading digital capability, and our exceptional people! With ambitious growth plans we are always looking for talented people who are passionate about building businesses and developing themselves and our customers' experience. The Opportunity We are seeking a strategically minded and highly organised Creative Marketing Manager to lead creative and content development across APAC. You will personally lead Tier 1 "priority" workstreams (including our big tentpole campaigns and the running of the APAC content management ecosystem), and partner closely with cross-functional teams (Digital, CRM, Integrated Marketing, Brand Partner Marketing, Local Markets, etc.) to deliver holistic strategies that fuel business impact. You will also be responsible for shaping the strategy for Sephora's owned channels, ensuring we adopt and scale best-in-class practices across the region. An ideal candidate will bring experience from an agency, editorial, or brand content background, combining a strong grasp of storytelling craft with the ability to operationalize content for scale. This role requires creativity, communications strategy, and a future-facing mindset-building not only great work but also the systems and processes that sustain excellence across the region. A willingness to work independently across key workstreams and flexibility to contribute across other creative projects will be critical. Key Responsibilities Creative & Content Leadership Oversee and define the strategy for owned channels, ensuring adoption of best-in-class practices across markets. Personally manage Tier 1 "priority" workstreams, notably the implementation, and governance of the APAC content management ecosystem and leading tentpole campaigns. Be willing to work independently on end-to-end workstreams and flexible to support other creative projects as needed. Foster a strategic, "create with the end in mind" culture that considers the full lifecycle of creative assets, from ideation through measurement. Act as brand guardian-upholding identity, tone, and visual standards across all channels.Content & Communications Strategy Build and operationalize a content management ecosystem to ensure clear content cascades to markets, streamlined adoption, and measurable impact. Leverage editorial and content best practices to craft compelling narratives that drive engagement across platforms. Translate creative platforms into 360° omnichannel strategies (digital, social, in-store, CRM, experiential) that bring campaigns to life across the customer journey. Track performance of creative assets, sharing insights and optimizations to continually improve effectiveness.Process & Project Management Oversee multiple workstreams, ensuring delivery against scope, budget, and timelines. Implement efficient workflows that allow for visibility, scalability, and cross-market reapplication of assets. Collaborate with agencies, production, and media partners to ensure ideas are fit-for-purpose across platforms and markets.Stakeholder Engagement Act as a central connector between creative, marketing, and business teams, aligning stakeholders behind a shared vision. Confidently present creative strategies and outputs to senior leadership, incorporating feedback and building trust. Partner with markets to ensure strategies are actionable, relevant, and drive adoption across APAC.Success Profile Proven ability to combine creativity with strategic communications thinking, building systems that scale creative excellence. Strong leadership: empowers teams, manages accountability, and develops talent. Background in agency, editorial, or content-led environments-comfortable shaping narratives, managing stakeholders, and delivering high-quality creative at pace. Deep understanding of 360° campaign execution, owned channel strategy, content lifecycle management, and omnichannel storytelling. Excellent stakeholder management and presentation skills, with the ability to influence across levels and markets. Highly curious, lateral thinker who proactively explores new ways to bring communications to life. Skilled in project management, ensuring delivery of Tier 1 campaigns and BAU work to the highest standard. Proven ability to independently lead a Tier 1 project, such as the content management ecosystem, from design through to regional adoption. Passion for creative excellence, with attention to detail and commitment to brand consistency. Passionate about beauty! While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with. The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans. The culture. As a leading beauty retailer, backed by the LVMH luxury brand, our reach is broad and our impact is global. Yet there's always room to explore. It's in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty. You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
    Permanent
    Singapore
  • SEPHORA
    SEPHORA
    Sephora, a division of LVMH - Moët Hennessy Louis Vuitton, is a global leader in beauty retailing. It successfully operates more than three thousand points of sale across Americas, Europe, Middle East, and Asia. Its aim is to animate the most loved beauty community in the world. Sephora Southeast Asia Oceania is a high growth division of leading global beauty retailer, Sephora. Our teams run omni-channel retail businesses in Singapore, Malaysia, Thailand, Australia, and New Zealand, franchise operations in India & Indonesia and we run ecommerce only businesses (the first in the world globally for Sephora!) in Philippines. Our success is built on innovation, a unique product portfolio, market leading digital capability, and our exceptional people! With ambitious growth plans we are always looking for talented people who are passionate about building businesses and developing themselves and our customers' experience. The Opportunity The Senior Executive, HR Shared Services is responsible for managing end-to-end HR operations, payroll, and benefits administration, with a core focus on Malaysia and the potential to support other Southeast Asia markets as needed. The role ensures accurate, timely, and compliant service delivery, while contributing to continuous improvement initiatives within the HR Shared Services function. This position requires strong attention to detail, solid payroll knowledge, and the ability to partner with Finance Shared Services, HRBPs, and Retail teams across the region. Key Responsibilities HR Operations & Employee Lifecycle Administer employee lifecycle processes including onboarding, offboarding, transfers, and contract management. Maintain and update employee records in HRIS (SuccessFactors) and personnel files, ensuring compliance with statutory requirements. Prepare employment-related letters and HR documentation. Support government reporting requirements and claims submissions. Act as the first point of contact for HR operations queries from employees and managers.Payroll & Benefits Manage the end-to-end payroll cycle for Malaysia, ensuring accuracy and compliance with local statutory and tax regulations. Validate payroll inputs including allowances, overtime, and commissions. Liaise with payroll vendors and Finance Shared Services to ensure timely payroll delivery and correct allocation of costs. Administer employee benefits (medical, flex benefits, insurance) and ensure timely vendor payments. Support annual tax filings and payroll-related audits. Exposure to payroll operations in other Southeast Asia markets will be considered an advantage.Data Management & Compliance Ensure accuracy and confidentiality of HR and payroll data across systems. Maintain compliance with local employment laws and statutory reporting requirements. Support internal and external audits with required payroll and HR documentation.Reporting & Process Improvement Generate regular payroll and HR operations reports for management. Identify opportunities to streamline payroll and HR processes to improve efficiency. Support HR projects and regional initiatives as assigned.Qualifications & Requirements Bachelor's degree in Human Resources, Business Administration, or related field. 3-5 years of HR operations and payroll experience, with a strong focus on Malaysia. Experience in payroll operations for other Southeast Asia markets is an advantage. Knowledge of statutory payroll compliance and government reporting. Hands-on experience with HRIS (SuccessFactors preferred) and payroll systems. Strong attention to detail, organizational, and problem-solving skills. Good communication and interpersonal skills with the ability to partner across teams. Proficiency in additional Southeast Asian languages is a plus. While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with. The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans. The culture. As a leading beauty retailer, backed by the LVMH luxury brand, our reach is broad and our impact is global. Yet there's always room to explore. It's in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty. You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
    Permanent
    Singapore
  • SEPHORA
    SEPHORA
    Sephora, a division of LVMH - Moët Hennessy Louis Vuitton, is a global leader in beauty retailing. It successfully operates more than three thousand points of sale across Americas, Europe, Middle East, and Asia. Its aim is to animate the most loved beauty community in the world. Sephora Southeast Asia Oceania is a high growth division of leading global beauty retailer, Sephora. Our teams run omni-channel retail businesses in Singapore, Malaysia, Thailand, Australia, and New Zealand, franchise operations in India & Indonesia and we run ecommerce only businesses (the first in the world globally for Sephora!) in Philippines. Our success is built on innovation, a unique product portfolio, market leading digital capability, and our exceptional people! With ambitious growth plans we are always looking for talented people who are passionate about building businesses and developing themselves and our customers' experience. The Opportunity Advocate for best-in-class loyalty experience, develop a deep level of subject matter expertise in the Beauty Pass program, and grow the program's active membership base, awareness and satisfaction in the region (SEA, ANZ, India). Responsible for protecting and growing the Black Tier and Gold Tier base, by developing and delivering impactful loyalty program propositions and strategies that would engage, reward, tier-up and retain our members. Innovate new ways to elevate the program and rigorously test new ideas through launching pilots in country, developing success metrics and gathering key learnings to subsequently scale across the region. Project manage and collaborate with cross-functional teams locally and regionally (e.g. CRM, analytics, marketing, brand partners, merchandising, supply chain, retail operations, ecommerce, data, tech and country teams etc) to bring your ideas to life across all Sephora marketing levers and touchpoints that are aligned with loyalty priorities and business goals. Curate, source and maintain an attractive and well-stocked selection of rewards and gifts within the Rewards Boutique and Birthday Gifts in the markets. Provide guidance to country teams with the expertise, framework and best-in-class toolkits necessary to deliver a consistent, elevated loyalty experience across the region. This includes leading regular reviews with country teams to ensure loyalty goals are on track. Manage the financial implications of the Loyalty Program, mitigating points liability while driving value and engagement for customers. This includes enabling proactive management of liability, forecasting points redemption rates and optimization of reward offerings. Drive the enhancement and evolution of the loyalty platform with IT team. We would love to hear from you if you have ... Passionate about customer loyalty, retention, engagement and satisfaction. Possess 5+ years of working experience in Loyalty/Customer Marketing/Customer Experience/CRM, preferably in a retail and eCommerce environment. Technically-savvy with SQL proficiency, data analysis, digital marketing technologies and the loyalty ecosystem. Self-starter, hands-on, steadfast in driving and creating processes, and possess a willingness to approach projects with a can-do attitude. Ability to organise and manage multiple detail-oriented projects and to meet deadlines. Possess strong analytical and problem-solving mindset, excellent people and presentation skills, and a solid understanding of consumer loyalty behaviour. Prior experience working in a regional capacity, within a highly matrixed organisation is preferred. Good sense of humor and an ability to stay calm in a storm. While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with. The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans. The culture. As a leading beauty retailer, backed by the LVMH luxury brand, our reach is broad and our impact is global. Yet there's always room to explore. It's in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty. You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
    Permanent
    Singapore
  • SEPHORA
    SEPHORA
    At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectivly. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Cyber Defense Lead, Asia As Cyber Defense Lead, Asia, you will lead and oversea the regions Cyber Defense functions including Secops, vulnerability management, Incident and Alert Management including follow-the-sun coverage, Incident Response, Threat Hunting, and optimization of threat monitoring tooling and capabilities. You will coordinate security operations with Tech and other key stakeholders, identifying opportunities to close gaps in cybersecurity defenses and increase efficiency in responding to global cyber threats. In an age where minutes can be the difference between prevention, containment, or a large-scale incident; this role is critical in ensuring the organization's ability to proactively detect, prevent, and respond to cybersecurity threats and incidents. As Cyber Defense Lead, you will be responsible for managing the regional security analysts, driving continuous improvement in processes and technologies, and aligning cyber defense strategies with regional, Global, and LVMH Group Cyber Defense teams to meet the organization's overall security goals. You will shine here if you enjoy... Cyber Defense Leadership Executing the vision, strategy, and goals for the organization's Global and Group Cyber Defense functions, aligning with overall business objectives and cybersecurity strategy Implementing and enforcing Cyber Defense policies and procedures aligned with the LVMH Group based on Sephora risks and priorities Together with the CSIO and Global functions, develop and maintain the Cyber Defense roadmap, focusing on detection coverage, evolving threats, and new technologies Security Operations Proactively enhance the security posture of digital assets through continuous monitoring, vulnerability management and the implementation of effective security measures coordinating with Tech and other teams on protection and remediation actions Woking closely with cross-regional members to ensure seamless integration and operation of security solutions Alert, Incident, and Crisis Management Contributing to the unification and standardization of cyber detection and response capabilities across regions, ensuring 24/7 availability Leading the organization's regional incident response efforts, ensuring timely, coordinated, and effective responses to security incidents, from detection to resolution and recovery Driving the continuous improvement of the Incident Response, event and alert management, investigation and triage capabilities to ensure the operational efficiency of these capabilities Overseeing the regional Cyber Crisis Management process and ensuring it is implemented, maintained and stakeholders are trained on their responsibilities during a crisis Coordinating incident response efforts, crisis management and recovery plans in the event of a security breach Overseeing detailed forensic investigations of security incidents, including data breaches, malware outbreaks, targeted attacks and fraud Providing support for key retail events via monitoring, response and containment of cyber-attacks and fraud attempts SOC / Tooling Enhancement / Optimize / Playbooks, Daily Operations Working closely with the Group SOC and other regional/Global Cyber Defense teams to continuously enhance detection capabilities and ensure the proactive identification of emerging threats Continuously improving workflows, playbooks, and incident management processes and monitoring capabilities to maximize efficiency and effectiveness Working with Group Cyber Defense team to optimize the coverage and integration of key Attack Surface Management tools including: SIEM, EDR, NDR, CAASM, CSPM, WAF, VA, and threat intelligence platforms Overseeing the day-to-day operations of the regional security analysts, ensuring effective and timely monitoring, detection, triage, analysis and escalation of security events Utilizing threat intelligence and leading threat hunting efforts to proactively identify potential threats, vulnerabilities, and attack vectors within the environment We would love to hear from you if you are/have... Minimum of 7-8 years of experience in cybersecurity, with at least 2 years in an L3 or leadership role in SOC, threat hunting, incident response, and investigations Strong stakeholder management skills and experience working collaboratively, and forging partnerships with regional and global teams to define and deliver aligned goals Strong understanding of security technologies, including SIEM, EDR, NDR, CAASM, CSPM, WAF, VA, threat intelligence platforms, firewalls, intrusion detection / prevention systems, and endpoint protection solutions Expertise in advanced threat detection techniques, incident response methodologies, and forensic analysis tools Experience in Security Operations, log collection, and event management Proven ability to analyze security alerts, investigate incidents, and coordinate effective response actions to contain and eradicate threats Here, you will find: Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit. Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings, fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful.
    Permanent
    Singapore
  • SEPHORA
    SEPHORA
    About Sephora Sephora, a division of LVMH - Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than three thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world. Sephora Southeast Asia is a high growth division of leading global beauty retailer, Sephora. Our teams run omni-channel retail businesses in Singapore, Thailand, Australia and Malaysia, franchise operations in India & Indonesia and we run ecommerce only businesses (the first in the world globally for Sephora!) in Philippines, Hong Kong and New Zealand. Our success is built on innovation, a unique product portfolio, market leading digital capability, and our exceptional people! With ambitious growth plans we are always looking for talented people who are passionate about building businesses and developing themselves and our customers' experience. Job Responsibilities: 1. Category Management Work closely with the Make-Up Category Lead to track monthly launch plans and campaign rollouts, focusing on SuperSurge and Surge brands, including key product familiarity. Ensure upcoming product listings are complete and accurate, with final pricing confirmed. Monitor market and competitors to spot new beauty trends, brands, and programs that support category growth. Prepare monthly reports and analyze category performance to better understand beauty market trends. Identify potential display (plano) risks during rollout through store visits or remote checks, ensuring a smooth customer experience with proper displays, testers, and navigation. 2. Visual Merchandising Support visual merchandising priorities, including store front updates and in-store campaign setups. Coordinate with internal teams and vendors (where applicable) to plan and install brand animations. Conduct post-campaign store visits with the VM Manager to compile reports and follow up on store requests. What You Will Learn: You will gain a comprehensive understanding of the prestige beauty industry and its competitive landscape; develop project management skills through stakeholder engagement and data-driven decision-making; contribute to championing high-potential brands with a focus on the make-up category; and learn how global, regional, brand, and product strategies are executed in local markets. Who We're Looking For: Skills: Project Coordination: Ability to track launch plans and manage timelines across campaigns. Attention to Detail: Ensuring product listings are accurate and pricing is confirmed. Market Research: Monitoring competitors and identifying beauty trends and brand opportunities. Analytical Thinking: Preparing reports and analyzing category performance and growth. Visual Merchandising: Supporting in-store setups, brand animations, and store front updates. Communication Skills: Collaborating with internal teams, vendors, and store staff. Problem Solving: Identifying display risks and ensuring smooth customer experience. Time Management: Handling multiple tasks and deadlines efficiently. Requirements: Currently enrolled in a relevant Diploma/Degree program (e.g., Marketing, Communications, Business, or related field). Local Malaysian. University-issued Internship Requirement Letter for at least 6-month placement. Passion for the beauty industry and awareness of current trends. Proficiency in Microsoft Excel and PowerPoint for reporting and presentations. Strong organizational and coordination skills. Willingness to conduct store visits and work in a fast-paced retail environment. Team player with a proactive attitude and eagerness to learn.
    Internship
    Singapore
  • SEPHORA
    SEPHORA
    At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Sephora SEA's omni channel business spans over 8 countries (Australia, India, Indonesia, Malaysia, New Zealand, the Philippines, Singapore and Thailand) with 100+ stores and boasts some global flagships such as ION and Raffles City in Singapore, F88 in Kuala Lumpur and Pitt Street in Sydney. Sephora SEA is experiencing rapid growth in the region with new store openings and business channels (i.e., Click and collect and marketplace). The Opportunity Our Marketing organization aims to inspire and connect people through meaningful storytelling, always pushing the norms and boundaries, one person, one community at a time. We are a strategic team of big thinkers and creatives who truly work interdependently to stimulate de-mand and driving traffic to our network. From developing marketing strategies, designing toolkits, con-necting local consumer insights to our expertise & selection, planning our loyalty program, writing copy to building exciting in-store experiences, we are constantly finding ways remind beauty lovers why Sephora is extra-ordinary and cement our place as an authentic beauty expert. Your Role At Sephora As Integrated Marketing Manager, you will be responsible for developing and delivering a focused and optimized integrated marketing strategy across all Sephora marketing levers and touchpoints that is in alignment with business goals and the marketing objectives. Reporting to the Director, Integrated Marketing, you will lead efforts primarily across our omni-channel marketing campaign (lines of communication to drive traffic to Sephora) towards achieving business goals (sales, brand health, total active members), working in close partnership across teams. Key Responsibilities Marketing Calendar Leadership - Helps to develop and reinforce our branding strategy through the mastery of one optimized marketing calendar across the region Project Management stewardship - Delivery of On-time aligned regional toolkits per campaign Custodian of our unique Sephora brand codes and expressions through toolkit deployment Championing our customers - always presenting our priority push narrative and experience through the lens of our customers Drive results through toolkit amplification across key functions (aligning and carrying through priority push concepts from brief to idea to 360 executions Analyse and report on Sephora's campaign performance. Innovate new ways to improve and test and potentially scale new ideas / execution through key learnings across markets Lead as main project lead for assigned campaigns for key taskforce members across depart-ments to achieve mutually beneficial business objectives Employ a strategic approach to process; organize and divvy up work effectively. Source relevant partners (media / partnerships/ vendors/ trend forecasting) to support priority push toolkit de-velopment and delivery Lead reciprocal partnerships cross-functionally in a highly matrixed organization: Marketing (In-tegrated Marketing, Creative, CRM & Loyalty & Customer Experience), Merchandising (including Visual merchandising), Retail operations (including In-store Services /Training / Omni Innova-tions), Store Design, UXUI, Mobile App, Paid Marketing), In country teams (Marketing leads) and Stratcom/GMs Innovate new ways to improve and test new ideas / execution through key learnings across markets An up-to-date awareness of emerging beauty and technology trends Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respect for all, Teamwork, and Initiative We're Excited About You If You At least 5 years of professional experience in the retail industry, ideally in retail or in environments with many brands Degree in Business or related field preferred Strong project management and planning skills, with the ability to conceive strategy and drive exe-cution in a fast-paced entrepreneurial environment Innovative and creative - continually looking to demonstrate and drive improvement to improve commercial outcomes Experience managing and working within an allocated budget Experience working with cross functional partners or clients to meet their business needs Ability to organize and manage multiple detail-oriented projects and to meet deadlines Willingness to approach projects with a can-do attitude and create process where there isn't one Ability to both think big picture and be a visionary/idea generator - leading program vision and planning while also getting involved in the details of program execution Proficiency in Word, Excel and Power Point Strong management skills International exposure Aligns the team in the mission and vision Understands the importance of team culture and dynamics Here, you will find: Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings fulfilment, from delighting clients every day, to inspiring our industry at large, every action makes a difference It is in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty. You can be yourself, because you are what sets us apart. Join us and belong to something beautiful. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
    Permanent
    Singapore
  • SEPHORA
    SEPHORA
    About Sephora Sephora, a division of LVMH - Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than three thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world. Sephora Southeast Asia is a high growth division of leading global beauty retailer, Sephora. Our teams run omni-channel retail businesses in Singapore, Thailand, Australia and Malaysia, franchise operations in India & Indonesia and we run ecommerce only businesses (the first in the world globally for Sephora!) in Philippines, Hong Kong and New Zealand. Our success is built on innovation, a unique product portfolio, market leading digital capability, and our exceptional people! With ambitious growth plans we are always looking for talented people who are passionate about building businesses and developing themselves and our customers' experience. Job Responsibilities: Draft creative briefs for: Retail campaigns and mall partnerships BAU brand-led and CRM campaigns Collaborate with social media and PR teams on social content for brand and loyalty activations. Coordinate with stakeholders to ensure accurate and timely setup of brand and loyalty events on Sephora channels to maximize awareness and RSVPs. Coordinate with the Regional Loyalty team to execute monthly Rewards Boutique updates, driving online and in-store redemptions. Create the monthly Rewards Boutique marketing communication plan.Monitor ongoing brand partnership and CRM campaigns, ensuring stock availability and timely marketing communications. Assist in identifying optimization opportunities to enhance brand campaigns and promotions both online and in stores. Contribute to the brand promotional campaign optimization plan.Analyze campaign performance for brand and loyalty initiatives and create monthly post-mortem reports. Prepare performance analysis reports for BAU Brand and Loyalty campaigns.Maintain accurate tracking of retail and loyalty-related costs in the marketing budget tracker. Maintain trackers of: CRM & Brand Store Events What You Will Learn: This internship provides a comprehensive understanding of CRM and marketing operations, honing skills in project coordination and teamwork within the beauty industry. You'll gain practical experience in coordinating and executing CRM & Brand campaigns, navigating vendor processes, and sourcing brand samples for rewards and gifts. You'll also develop strong collaboration skills by working with external stakeholders and cross-functional teams, including category and e-commerce. Ultimately, you'll contribute to the successful operation of the Sephora Beauty Pass loyalty program and learn effective communication and project management techniques essential in marketing and customer relationship management, whilst gaining insights & experiences within the beauty industry, understanding retail & brand dynamics. Who We're Looking For: Requirements: Currently pursuing a diploma/degree in Marketing, Communications, Business, or a related field Strong interest in beauty, retail, or lifestyle brands Proficient in Microsoft Office (especially Excel & PowerPoint); Canva or Adobe Suite is a plus Comfortable with basic performance tracking and digital marketing tools Strong organizational and communication skills Able to manage multiple timelines and support cross-functional teams Social media savvy (Instagram, TikTok, YouTube) Willing to support occasional evening/weekend events/activations
    Internship
    Singapore
  • SEPHORA
    SEPHORA
    About Sephora Sephora, a division of LVMH - Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than three thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world. Sephora Southeast Asia is a high growth division of leading global beauty retailer, Sephora. Our teams run omni-channel retail businesses in Singapore, Thailand, Australia and Malaysia, franchise operations in India & Indonesia and we run ecommerce only businesses (the first in the world globally for Sephora!) in Philippines, Hong Kong and New Zealand. Our success is built on innovation, a unique product portfolio, market leading digital capability, and our exceptional people! With ambitious growth plans we are always looking for talented people who are passionate about building businesses and developing themselves and our customers' experience. Job Responsibilities: Close collaboration and communication with internal stakeholders on monthly launch plans and commercial campaigns Work with Category Manager to provide e-commerce assets for new launches and online page maintenance to ensure relevant and optimal assortment. Create and monitor product listing; ensure products are listed and updated in their respective category listing. Market and competitor analysis - monitor and identify new beauty trends/ brands/ programs for better optimization and category growth. Category Analysis - monthly reporting and deep dive into category growth and trends What You Will Learn: During this internship, you will gain valuable exposure to real-world merchandising strategies, allowing you to understand how category decisions are made and executed in a fast-paced retail environment. You will also have the opportunity to work closely with experienced professionals who will provide guidance, mentorship, and insights into industry best practices. This hands-on experience will enable you to contribute meaningfully to ongoing projects, develop practical skills, and build a strong foundation for a future career in the retail and merchandising field. Who Are We Looking For: Skills: Communication Skills: Excellent written and verbal communication for crafting briefs, collaborating, and presenting ideas. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain organized project documentation. Analytical Skills: A basic understanding of data analysis and the ability to interpret marketing metrics (e.g., social media engagement). Teamwork & Collaboration: Demonstrated ability to work effectively within a team and collaborate with individuals from diverse backgrounds and skillsets. Adaptability: Ability to thrive in a fast-paced environment and adapt to changing priorities. Requirements: Currently enrolled in a relevant Degree program (e.g., Marketing, Communications, Business, or related field). Strong academic record. Strong interest in the beauty industry and marketing. Proficient in Excel. Excellent written and spoken English. Ability to work independently and as part of a team.
    Internship
    Singapore
  • SEPHORA
    SEPHORA
    At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Sephora SEA's omni channel business spans over 8 countries (Australia, India, Indonesia, Malaysia, New Zealand, the Philippines, Singapore and Thailand) with 100+ stores and boasts some global flagships such as ION and Raffles City in Singapore, F88 in Kuala Lumpur and Pitt Street in Sydney. Sephora SEA is experiencing rapid growth in the region with new store openings and business channels (i.e., Click and collect and marketplace). Executive, Creative Marketing We are looking for a strategically minded, and highly organised Executive, Creative Marketing that will lead the creative process from concept to completion, working closely with the other functions to ensure alignment with the company's marketing objectives. You will act as a brand guardian, ensuring consistency and excellence in all creative outputs that are aligned to brief. This role requires a blend of creativity, strategic thinking, and project management skills, with an emphasis on delivering high quality work on time and within budget. You will shine here if you enjoy... Brand Guardianship and Communication Expertise Serving as the primary communication expert within the organization, ensuring that all creative outputs uphold the company's brand identity and messaging standards Acting as a brand steward, maintaining and enforcing brand guidelines across all communication channels to ensure consistency in voice, tone, and visual identity across omnichannel platforms Always creating with an end in mind - bringing a strategic lens to every creative project, considering the full lifecycle and usage of the assets being created Continually evaluating the effectiveness of creative assets and adapting as necessary to maximise impact Creative Process Leadership Owning and leading the end-to-end creative process of Tier 3 workstreams, from ideation to execution, ensuring that creative solutions meet business goals Collaborating closely and supporting the team in Tier 1 and Tier 2 projects to ensure that marketing strategies and objectives are effectively translated into compelling creative outputs Working with your manager to help manage the agency partner conversation and project manage aspects of Tier 1 workstream throughout to ensure that the idea and output is aligned with the final end-use across various touchpoints (digital, print, social, etc.) Project Management and Accountability Managing relationships with internal stakeholders across different departments to ensure creative alignment and manage expectations Presenting and articulating work and ideas to senior leadership, marketing teams, and external partners, confidently handling feedback and integrating it into the creative process Collaborating with cross-functional teams, acting as a key point of contact between creative, broader marketing, merchandising and any other relevant business units We would love to hear from you if you are/have... Clear creative accountability, successfully managing end-to-end creative processes through a strategic lens of creating with an end in mind and ensuring we are providing a POV where it matters Exceptional project management skills, with a demonstrated ability to deliver high quality work on time and within budget Excellent communication, presentation and stakeholder management skills A keen eye for detail and a passion for creative excellence Familiarity with platform best practice across digital, social media, and traditional media channels Here, you will find: Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings fulfilment, from delighting clients every day, to inspiring our industry at large, every action makes a difference It is in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty. You can be yourself, because you are what sets us apart. Join us and belong to something beautiful. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
    Permanent
    Singapore
  • SEPHORA
    SEPHORA
    At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Sephora SEA's omni channel business spans over 8 countries (Australia, India, Indonesia, Malaysia, New Zealand, the Philippines, Singapore and Thailand) with 100+ stores and boasts some global flagships such as ION and Raffles City in Singapore, F88 in Kuala Lumpur and Pitt Street in Sydney. Sephora SEA is experiencing rapid growth in the region with new store openings and business channels (i.e., Click and collect and marketplace). Executive, Analytics Engineer We are looking for a passionate Executive, Analytics Engineer to join our data team and shape the future of beauty E-Commerce in Southeast Asia. This role reports to our Manager, Analytics Engineer in the tech organisation and will be part of a highly collaborative team delivering our core reusable data model that enables a wide variety of use cases such as report building, insights generation and ML applications. You will shine here if you enjoy... Acting as the primary owner in translating business needs and complex SQL queries into scalable, reusable data models using DBT Understanding complex business requirements and translating them into effective, insightful dashboards that support decision-making Building secure and scalable ELT data pipelines in Airflow and GCP Creating and maintaining comprehensive documentation for both core and business-specific data assets to ensure clarity and consistency across the organisation Ensuring data models are accurate, complete, and reliable by managing the integrity and quality of all data assets Continuously improving the performance of DBT models by applying best practices in query design and data transformations Collaborating with scrum master, product managers, business stakeholders and peers to develop iteratively in sprints following agile processes We would love to hear from you if you are/have... At least 2 years in the data space as an analytics engineer / data analyst Advanced proficiency in SQL, DBT and Big Query knowledge is a plus Basic knowledge of Python programming Demonstrated experience in building ETL (or ELT), airflow knowledge is a plus Demonstrated ability to understand and translate business requirements into dashboards, DOMO or PowerBI knowledge is a plus Ability to connect the dots between technical implementation work and business context Here, you will find: Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings fulfilment, from delighting clients every day, to inspiring our industry at large, every action makes a difference It is in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty. You can be yourself, because you are what sets us apart. Join us and belong to something beautiful. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
    Permanent
    Singapore
  • SEPHORA
    SEPHORA
    At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Sephora SEA's omni channel business spans over 8 countries (Australia, India, Indonesia, Malaysia, New Zealand, the Philippines, Singapore and Thailand) with 100+ stores and boasts some global flagships such as ION and Raffles City in Singapore, F88 in Kuala Lumpur and Pitt Street in Sydney. Sephora SEA is experiencing rapid growth in the region with new store openings and business channels (i.e., Click and collect and marketplace). The Opportunity We are looking for a passionate and analytical Executive, Product Management to join our digital team and shape the future of beauty e-commerce in Southeast Asia. In this role, you'll take ownership of the front-end customer experience and top funnel of our e-commerce journey across both web and mobile platforms. This is an exciting opportunity for a fresh graduate or early-career professional to make a real impact on how millions of customers discover and explore beauty products online. What You'll Do Product Ownership Own the front-end user experience and top funnel optimization for Sephora's e-commerce platforms (web and mobile) Define and drive the product roadmap for homepage, navigation, search, and product discovery features Monitor product performance metrics and identify opportunities for improvement Champion the customer perspective in all product decisions Translate business objectives and customer needs into clear product requirements Collaborate and synergise with rest of the Product Managers to prioritize highest impact features Write detailed PRDs to capture product vision and detailed requirements Data-Driven Decision Making Analyze user behavior data, conversion funnels, and customer journey metrics to uncover insights Conduct A/B testing and experiments to validate hypotheses and optimize user experience Use data to prioritize features and make evidence-based product decisions Cross-Functional Collaboration Partner with Engineering, Data, UI/UX, Marketing and Commercial teams to deliver product initiatives Work closely with regional and global teams to align on best practices and standards Facilitate communication between technical and non-technical stakeholders Support go-to-market planning and feature launches What We're Looking For Bachelor's degree in Business, Computer Science, Engineering, Data Analytics, or related field Strong analytical skills with proficiency in data analysis tools (Excel, SQL, Domo, PowerBI) 0-2 years of experience in product management, or previous internship or project experience in product management, e-commerce, or digital marketing Excellent understanding of user experience principles and digital customer journeys Outstanding verbal and written communication skills Team player, with highly collaborative mindset with ability to work effectively across peers and teams Detail-oriented with strong organizational and project management abilities Understanding of A/B testing methodologies Knowledge of Agile/Scrum product development processes. JIRA knowledge is a plus Proactive self-starter who takes initiative Strong problem-solving skills and creative thinking Here, you will find: Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings fulfilment, from delighting clients every day, to inspiring our industry at large, every action makes a difference It is in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty. You can be yourself, because you are what sets us apart. Join us and belong to something beautiful. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
    Permanent
    Singapore
  • SEPHORA
    SEPHORA
    Sephora, a division of LVMH - Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than two thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world. Sephora SEA's retail activity spans over 7 countries (Singapore, Malaysia, Indonesia, Thailand, India, Australia and New Zealand) with 50+ stores and boasts some global flagships such as Fahrenheit 88 in Kuala Lumpur, Malaysia and Ion in Singapore. Its digital activities span over seven countries (retail countries excluding India, plus Philippines). Sephora SEA has experienced rapid growth in the region with many more stores and countries to come. Sephora Malaysia is looking to recruit a Senior Store Manager to be based at Flagship F88 store, Kuala Lumpur. Objective The Flagship Senior Store Manager will be responsible for the Flagship store management by efficiently leading a team of more than 40 headcounts and has the entrepreneurial spirit to develop and spearhead strategies that ensure the success of F88 store's business. He/ She will create an addictive experience for our customers' excelling through various service innovations and operational excellence. He/ She will be a dynamic, attentive and inspiring leader who has mastered relationship building with stakeholders; someone who mentors and coaches the team, plays as a team, a coach while setting expectations for unsurpassed customer service. Responsibilities SALES MANAGEMENT DRIVE SALES & OPTIMIZE STORE PROFITABILITY Drive sales performance to consistently achieve overall sales budget objectives while ensuring operational integrity and monitoring monthly profitability Regularly and effectively communicates store sales plan objectives through positive coaching and enthusiastic leadership Ensure the team is updated with key business initiatives such as marketing, public relations, CRM, merchandise, key product launches, brand promotions and incentives Analyse monthly store performance, reporting current business trend to cover every aspect of the business including competitor performance and propose business strategy plan to optimize sales Work with Marketing and Category to implement productive sales events in store and analyse post-event productivity after every event Do quarterly analysis on productivity of product category and brand performance against LY and work out action plans with Category for non-performers Proactive planning for all major events (CRM sales, Black Friday, Christmas) to ensure sales growth against LY and to initiate meetings with concerned departments to ensure smooth execution Be operationally hands on, working with the team on the sales floor to achieve KPIs set. Manage the store P&L with the Head of Retail to ensure sales operations expenses are maintained at the optimal level Monthly analysis of Store P&L including shrinkage and operating expenses to propose action plans for areas of improvemet. CUSTOMER SERVICE AND CHECKOUT EFFICIENCY Build and nurture strong relationships with loyal customers Drives new members recruitment (CRM) to achieve the KPI set Coordinate with SG CRM team to ensure the smooth implementation of Sephora's CRM activities Manage and resolve any customer's feedback within stipulated timeline Ensure that every team member is trained and applies the Mystery Shopper standards consistently Follow-up on monthly Love Meter results and implements action plans to answer specific areas of improvement Motivates the team and ensures the team is dedicated to always offer the best customer service Makes continuous efforts to improve checkout efficiency and customer satisfaction by working closely with Assistant Operations Manager on implementation of POS system productivity initiatives as well as ensuring the optimal cashier team rostering according to business activity and use of mobile POS. MERCHANDISNG & STOCK MANAGEMENT Manage and support stock levels through direct communication with key business departments to maximize full price selling, maintaining a high sell through as well as alignment with new product launches Monitor the stock inventory process to minimise shrinkage and accuracy in stock management; stock room is according to Sephora's guidelines and standards Monthly follow up with Supply Chain on stock day, stock ageing and return situation and execute action plans for overstocked, understock and OOS items Ensure proper execution of periodic cycle counts and annual stock count for flagship store Oversee and ensure that the merchandising guidelines and planograms are followed according to the Merchandising Book and requirements Oversee and ensure that the operational basics of the store are observed in terms of cleanliness, presence of price tags, full replenishment and neat arrangement of products on shelves and drawers. CASH & TILL MANAGEMENT Train staff and enforce Sephora's cash handling and shortage prevention procedures Ensure that store funds and deposits are maintained in accordance with Sephora's policies Conducts periodic checks on discount reports to ensure proper control of unauthorized discounts that will affect store margin Lead cross function initiative to proactively detect and prevent irregularities from occurring OTHERS Ensure communication within Weekly Task management on CONNECT Platform is disseminated to the team and require actions are implemented and follow through Ensure store compliance with Sephora audit processes and requirements by conducting monthly audit checks Conduct performance review of service providers in store (e.g. Cleaning Company and Security Company) to ensure optimal level of service and give feedback on areas of improvement Lead the store walk for all store visits at flagship store Any ad hoc duties assigned PEOPLE MANAGEMENT RECRUITMENT & RETENTION Work with HR department to recruit and select a superior and equitable workforce Manage and support employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation TRAIN AND DEVELOP Ensure all new employees are trained and updated with the store operating procedures Work with the training department on training plans and objectives for the store team Work with training department to execute and support them in their career development Ensure the use of task chart to align knowledge and skill sets for all positions PEFORMANCE MANAGEMENT Work with Head of Retail on individual and store objectives / KPIs by fully embedding Client Experience Leadership (CEL) in the team Identify poor performance issues and work with HR Department on any disciplinary matters Conduct annual, half yearly and quarterly individual performance review with the Store team Provide constructive feedback and constantly provide coaching to the team for improvement by adopting BA Productivity Dashboard ORGANIZE AND ANIMATE Plan a well-organized store roster according to daily traffic and sales trend, optimizing the team resources Demonstrate the Sephora DNA to inspire and motivate the team Create a pleasant and exciting environment with great team spirit Profile & Competencies Minimum of 6 - 8 years' experience in store operations or sales management of which 3 years in running a large store format, flagship store or multiple stores with large headcounts Proven track record in sales generation, managing the achievement of sales result and profitability targets Has the ability to inspire trust, integrity, strong influence and relationship-building skills to manage the various stakeholders Dynamic team player with ability to positively motivate staff and network locally, regionally and global to build relationships Superior communication and interpersonal skills using positive leadership models Proficiency with Microsoft Office Applications Familiar with TP.NET - Point of Sales System and HAS - Client Tracking Systems While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented, supportive, and kind leaders and teams - people you can be proud to work with. The learning. We invest heavily in training for our leaders and store associates. Not just product knowledge but building a personalized career plan with you so you continue to evolve and build your skills. The culture. As a leading beauty retailer, backed by the LVMH luxury brand, our reach is broad and our impact is global. Yet there's always room to explore. It's in our DNA to innovate and, at Sephora, all 40,000 passionate team members are united by a common goal - to reimagine the future of beauty. You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.
    Permanent
    Singapore
  • SEPHORA
    SEPHORA
    Sephora, a division of LVMH - Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than two thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world. Sephora SEA's retail activity spans over 7 countries (Singapore, Malaysia, Indonesia, Thailand, India, Australia and New Zealand) with 50+ stores and boasts some global flagships such as Fahrenheit 88 in Kuala Lumpur, Malaysia and Ion in Singapore. Its digital activities span over seven countries (retail countries excluding India, plus Philippines). Sephora SEA has experienced rapid growth in the region with many more stores and countries to come. Sephora Malaysia is looking to recruit a Store Manager to be based at F88, Kuala Lumpur & One Utama, Selangor JOB OVERVIEW Role and Responsibilities -Meet or exceed store sales and profit targets -Manage all resources within the store to provide customers with a leading shopping experience -Drive the proper execution of established policies, procedures, initiatives and directives -Act as a Sephora Ambassador, consistently exhibit the Company Attitude and Values RESPONSIBILITIES AND DUTIES Store performance and monitoring -Take full ownership of the store and its commercial success -Analyze relevant data to probe and challenge the status quo -Address identified improvement areas -Drive continuous improvements in the store's sales, productivity and profitability -Share best practices to drive the collective performance of all district stores -Forecast sales and payroll with Country Manager and Head of Retail to drive store results. -Utilize client service reporting and observations to monitor service levels and remedy areas of opportunity -Monitor daily, weekly, monthly sales results and communicate to staff members and report through to HQ -Escalate issues to the District Manager or other Retail Back Office partners where needed Self/team management: People development -Lead service by example -Balance time between selling and leading team members on the sales floor -Ensure there is always a manager in charge on duty (MIC) on the sales floor, focus team members on serving customers and on selling -Schedule staff so as to properly serve customers, drive sales and execute tasks -Manage the recruitment and training of store team members -Ensure all HR policies and procedures are adhered to -Create a high performance culture by setting clear expectations, analyse performance and give appropriate and prompt feedback, including actively managing poor performance -Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder Self/team management: Training -Ensure all store team members are trained on Foundational and Seasonal Sephora, Brands and product knowledge -Coach and motivate individuals within assigned area to maximize their performance -Complete all applicable training programs -Effectively apply the learning on the job -Seek coaching and learning opportunities to continually improve own performance Store management - Merchandising -Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the store Store management - Operations -Ensure the legal and financial integrity of the store -Ensure proper in-store Sephora executions according to established standards and directives -Manage all store operations in a systematic and efficient manner, as per established policies and procedures -Ensure merchandise deliveries are processed on the same day they arrive and the store's entire product offer is made immediately available and easily accessible to customers on a consistent basis -Ensure cash register transactions are processed quickly and accurately -Lead and implement all applicable loss prevention policies and procedures -Maintain a safe and productive shopping and working environment Customer Service -Be a role model for customer service and meeting or exceeding customers' expectations -Drive a service and selling culture in the store -Monitor customer satisfaction and feedback systems to drive continuous service improvement DESIRED ASK (ACCREDITATION, SKILLS, KNOWLEDGE) AND RELATIONSHIPS Qualifications and education requirements -Minimum secondary school education, preferred advanced diploma or University degree Experience preferred -Minimum 18 months' work experience in a beauty/fashion customer and commercial focused retail environment -Minimum of 12 months' Store Management responsibility Preferred skills and knowledge -Intermediate selling experience -Comprehensive product, retail and industry understanding -Advanced MS Office proficiency Key relationships -Customers -Peers -Supervisor -Team members -Vendors/brands and support functions (e.g. Visual Merchandising, Facility Services, etc.) -Local administration (e.g. mall management) Reporting line & key stakeholders · The Store Manager will report to the Area Manager While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented, supportive, and kind leaders and teams - people you can be proud to work with. The learning. We invest heavily in training for our leaders and store associates. Not just product knowledge but building a personalized career plan with you so you continue to evolve and build your skills. The culture. As a leading beauty retailer, backed by the LVMH luxury brand, our reach is broad and our impact is global. Yet there's always room to explore. It's in our DNA to innovate and, at Sephora, all 40,000 passionate team members are united by a common goal - to reimagine the future of beauty. You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.
    Permanent
    Singapore
  • SEPHORA
    SEPHORA
    Sephora, a division of LVMH - Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than two thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world. Sephora SEA's retail activity spans over 7 countries (Singapore, Malaysia, Indonesia, Thailand, India, Australia and New Zealand) with 50+ stores and boasts some global flagships such as Fahrenheit 88 in Kuala Lumpur, Malaysia and Ion in Singapore. Its digital activities span over seven countries (retail countries excluding India, plus Philippines). Sephora SEA has experienced rapid growth in the region with many more stores and countries to come. Sephora Malaysia is looking to recruit a Senior Beauty Advisor to be based at Aeon Tebrau, Johor JOB OVERVIEW Role and Responsibilities Passionately inspiring consumer loyalty to Sephora Diligently executing store operations, with a special focus on selected functional areas Providing support and feedback to Beauty Advisors RESPONSIBILITIES AND DUTIES Store performance and monitoring Be aware of store sales and KPI targets, as well as team performance targets, take ownership over them and effectively use all available store resources to meet or exceed them Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive commercial success Self/team management: People development Collaborate productively and respectfully with team members Make yourself available to support other team members when needed Self/team management: Training Guide and train selected team members on basic Foundational and Seasonal Brand and product knowledge, especially in your assigned Categories (if applicable) Complete all applicable training programs and effectively apply the learning on the job Seek coaching and learning opportunities to continually improve your performance Store management - Merchandising Execute and maintain established Visual Merchandising and In-Store Communication standards Store management - Operations Adhere to all established policies and procedures Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store's entire product offer is represented on the sales floor Complete cash register transactions quickly and accurately Minimize loss in both, the stockroom and the sales floor Perform all store operations in a safe, effective and efficient manner Customer Service Be a role model for customer service and meeting or exceeding customers' expectations Share your customer service experience and train selected team members to fine-tune their service skills Be a resource for Beauty Advisors in dealing with complex customer service situations Be a Sephora Ambassador, consistently exhibiting the Brand Attitude and Values Use advanced Category expertise to successfully meet the specific needs of even the most demanding customers DESIRED ASK (ACCREDITATION, SKILLS, KNOWLEDGE) AND RELATIONSHIPS Qualifications and education requirements Minimum secondary school education Experience preferred Minimum 6 months' work experience in a beauty/fashion customer and commercial focused retail environment Preferred skills and knowledge Advanced selling experience Good product, retail and industry understanding Basic MS Office proficiency Key relationships Customers Peers and Supervisor Team members Reporting line & key stakeholders The Senior Beauty Advisor will report to the Store Manager While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented, supportive, and kind leaders and teams - people you can be proud to work with. The learning. We invest heavily in training for our leaders and store associates. Not just product knowledge but building a personalized career plan with you so you continue to evolve and build your skills. The culture. As a leading beauty retailer, backed by the LVMH luxury brand, our reach is broad and our impact is global. Yet there's always room to explore. It's in our DNA to innovate and, at Sephora, all 40,000 passionate team members are united by a common goal - to reimagine the future of beauty. You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.
    Permanent
    Singapore
  • SEPHORA
    SEPHORA
    At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectivly. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Senior Store Design Manager We are looking for a Senior Store Design Manager to lead and manage the expansion of Sephora stores in SEA. You will be responsible for the adaptation and execution of Design guidelines and the owner of Sephora's image in the region. You will manage several projects simultaneously, from concept phase to delivery, while leading a team of store designers. You will play a key role in driving impactful collaboration across cross-functional teams, ensuring we achieve outstanding results through synergy and efficiency. The role reports directly to the SEA Retail Director, with a dotted line reporting to the Design Director for all creative related matters. DESIGN AND CREATION Serve as the brand advocate in managing the store concepts roll-out plan in SEA. Adapt to formats, from standard to flagship stores Capture the market's specificities to provide a local adaptation while adhering to global guidelines Participate in any prospective / global reflection or project in relationship with the store design evolution and/or best practices adaptation Update design guidelines when needed and ensure clear communication and efficient execution Manage and optimize the Design process: from brief to completion while providing all the required documents such as Layout, 3Ds, Schematic Design Initiate, follow up and check all the deliverables, control and optimize any design solution Ensure alignment with LVMH's recommendations on sustainability and energy saving SYNERGY Work closely with cross functional teams to ensure the best execution within timeline and budget Ensure smooth and efficient collaboration with the Construction teams on areas such as creative and technical support, store visits, construction follow up, snag list Manage new Stores or Renovation opening planning Ensure clear communication and regular exchanges with SEA stakeholders to keep them updated and collect their feedback and/or requests. Work closely with the Fixture Design Department to ensure any fixture evolution is integrated into the store design execution. Communicate locally, regionally and globally to bring visibility on the activity in the SEA region. PEOPLE Lead and manage the SEA Store Design Team including Store Designers, External Design Agencies and / or suppliers. Assess, develop, recruit and motivate the Store Design team to deliver outstanding results Define team priorities and responsibilities QUALIFICATIONS 10+ years of experience in Retail Design / Retail agencies or Corporate in house / Beauty brand would be preferred Track record of successfully managing concurrent, fast-moving initiatives Effective team player across diverse disciplines and cultures Excellent communication skills with cultural diversities Creative and pro-active with a deep sense of details, technical solutions and innovation Proficient in CAD / 3D / photoshop / sketch up / hand drawing Here, you will find: Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit. Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings, fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful.
    Permanent
    Singapore