PIAGET careers

« Always do better than necessary » is not only our founder's motto; it is also the mindset that drives us every day to do what has never been done before! Have you ever thought about becoming a member of the Piaget Family? If you have: Experience in luxury retail Client-Centric Mindset Strong Management and Organizational skills Empathy and people-oriented leadership Then you must be the right talent to join our team as a Deputy Boutique Manager! In this role you will assist the Boutique Manager in developing and managing the Team & Operations Management so that they can achieve sales through the delivery of high levels of customer service and engagement to each clientele with respect to the Maison's heritage & values. You will report directly to the Boutique Manager. Key Responsibilities: Sales Management Guiding and managing Boutique Team to achieve budget sales for the Boutique in accordance with the Brand's strategy. Analyze sales data and retail dashboard to drive effective action plan together with the Boutique Manager. Supervise staff to meet the KPIs set by the Boutique Manager through optimization of the resources provided by the Company. Support key Company's initiatives to grow the business Stock Management - ensure best sellers are in place in accordance to the business need, ensure sales opportunities are captured. Train the team to deliver the best in class service to all clients Staff Management Assist the Boutique Manager in coaching, training and developing staff effectively Managing staff sales and KPIs regularly to ensure they are on track Assist Boutique Manager to develop staff with a yearly plan and to support staff who needs performance guidance and monitoring. Manage staff rostering to optimize operations efficiency. Client Management Effective client recruitment through a comprehensive client discovery, client data collection and follow up. Ensure the most impeccable client journey from contact occasions, appointements, in boutique client experience to post follow up, for both existing, prospect and CS clients. To support Boutique Manager with a comprehensive plan on CRM contact points, initiate meaningful client engagement activities and ensure a good return on investment. Operations: Ensure impeccable Boutique housekeeping, grooming, and VM display and other maintenance issue. Ensure full implementation of hospitality requirements set by the Brand. Ensure boutique is in adherence to work place safety, fire and health regulations as set out by the Company. Strict compliance to local regulations and Group's compliance. The exceptional skills we are looking for: At least 3 - 5 years' in supervisory positions in Luxury Retail Environment Strong Management and Organizational skills Strong Communication Skills Watches and Jewelry experience a plus SCOPE Geographical Area: Malaysia Still wondering why you should apply? Your daily activities will be interesting, challenging and diverse You will be able to see and feel the impact of your actions No day will be like another! The Piaget sense of daring, shared joy and freedom, means that we will always strive to go further! If you want to become a part of it do not hesitate to apply!

MISSION Reporting to the Managing Director and serving as a member of the local Executive Committee, the Commercial Director is responsible for translating the global commercial strategy to the specific market opportunities of the SEA region. This role leads the commercial team to drive sales performance through effective strategies and a performance-driven culture. It ensures the integration of all commercial needs across departments through close cross-functional collaboration. The Commercial Director champions the core values of the Maison while attracting, developing, and inspiring top talent. KEY RESPONSIBILITIES Network Development & Strategy - Build a 3-year network development strategy for SEA, aligned with the Maison's global direction and market potential - Identify and evaluate commercial development opportunities to expand the brand's footprint - Establish strong relationships with mall management teams. Support lease negotiations with landlords to improve profitability Sales Performance Management - Develop the 3-year commercial sales plan - Set ambitious yet realistic sales targets across the network and monitor performance - Ensure robust follow-up and reporting of retail network results - Validate each boutique's Commercial Action Plan, ensuring feasibility and timely follow-up - Define and lead High Jewellery action plans, including participation in local and international events Retail Partner Account Management - Define and implement business plans to drive partner sell-out - Ensure alignment between Retail Partner performance and Maison's strategic objectives through regular reviews and KPIs monitoring - Support Retail Partners with operational excellence: optimize assortments, streamline stock management, and improve in-store client experience - Drive retailization efforts through coaching, sharing of best practices Retail Operations Excellence - Guarantee the highest standards of boutique operations (client experience, client service, boutique maintenance) - Ensure full implementation of Maison policies and procedures, adapted to local regulations where needed - Support the deployment of dedicated tools to optimize Retail operations and improve productivity Client Development & Clienteling - In coordination with the Client team, lead the development and implementation of relevant boutique clienteling initiatives and CRM programs - Represent and act as an ambassador of the Maison and the market during events and with clients Team Management & Talent Development - Inspire and motivate Boutique Managers to build cohesive and high-performing sales teams - Manage Boutique Managers by tracking performance for overall team and individual staff - Lead recruitment, performance reviews, feedback processes, succession planning, and coaching initiatives - Collaborate closely with the local Trainer to build and execute Individual Training Plans for boutique management SCOPE Geographical Area: Southeast Asia (Singapore, Malaysia, Thailand, and Export Markets) Team Management: Direct management of 6 team members (office and retail) CANDIDATE PROFILE SKILLS - Retail / Retail Partner Strategy & Operations - Business Development - Sales Performance Management - Client Development & CRM - Talent Management - Cross-functional Project Leadership EXPERIENCE - 10-15 years in commercial leadership roles, ideally within luxury retail - Proven experience in international companies and multicultural environments - Solid retail operational background is essential ATTITUDE - Entrepreneurial spirit - Client-centric mindset - Results-focused STRENGTHS - Inspirational leadership with the ability to align and galvanize teams around a shared vision - Strong communication and interpersonal skills - High empathy and people-oriented leadership - Resilience and adaptability under pressure

« Always do better than necessary » is not only our founder's motto; it is also the mindset that drives us every day to do what has never been done before! Have you ever thought about becoming a member of the Piaget Family? If you are: - Attached to details and offering an exceptional client experience has no secret for you - Enthusiastic, self-confident, curious, positive, flexible, reliable and a strong team player - Eager to make Piaget Shine through the Singapore Market by showcasing our extraordinary creations to your clients - Prepared to go the extra mile and willing to contribute to the success of the Boutique Then you must be the right talent to join our Piaget Boutique as Sales Associate to share the Piaget lifestyle with our local and international clients. You will make an impact by: - Behaving as a Piaget Ambassador inside and outside the Boutique and detect new business opportunities - Offering an unforeseen level of client service and a personalized client experience to always create a "wow-effect" - Participating to the multiple Boutique day-to-day activities to allow a perfect and smooth functioning Your exceptional skills we are looking for: - You are business and results-driven and like to constantly challenge yourself - You have a strong experience in establishing and growing strong client relationships - You are hands-on, agile and able to take initiatives - Elegance, audacity and excellence are part of your DNA - You speak fluent English & Mandarin, to be able to serve our Mandarin-speaking clients Still wondering why you should apply? - You come from a different industry? Our friendly, open-minded and talented team looks forward to welcoming complementary skills to keep raising the bar. - Your daily activities will be interesting, challenging and diverse - No day will be like another! The Piaget sense of daring, shared joy and freedom, means that we will always strive to go further, and we are currently expanding the horizons of our Boutique in Singapore. If you want Piaget to become your "Sunny Side of Life", do not hesitate to apply!

« Always do better than necessary » is not only our founder's motto; it is also the mindset that drives us every day to do what has never been done before! Have you ever thought about becoming a member of the Piaget Family? If you have: Inspirational and people-oriented leadership High drive for results and a team player A Client-Centric Mindset Then you must be the right talent to join our team as a Deputy Boutique Manager! Reporting to the Boutique Manager, the Deputy Boutique Manager shall work hand in hand with Boutique Manager to drive 360 performance in sales, CRM, customer service and operations. You shall nurture in-boutique learning and enhancement culture, by leveraging retail excellence & performance tools (KPI dashboard, VOC etc.). You shall motivate and inspire their team to achieve productivity and sales goals. You shall act a role model for the Brand, from etiquette, presentation, and behave as a Brand Ambassador at all times to internal and external clients. Key Responsibilities: Sales Performance: Together with Boutique Manager, guide boutique team to achieve budgeted sales, focus on 3 key priorities which are the main drivers to achieve sales performance. Follow up closely on KPI results, review effectiveness of the actions, modify and adjust according to situation. Review the assortment and inventory level to optimize sales opportunities. Guide and coach the team on handling client's request for discount in accordance to Company's guidelines. Special focus on Exceptional Creation development: a 360 plan on daily briefing, try on, stock review, event planning and follow up with SA on potential sales negotiation. Also support the HJ and Local Watch Community representatives on briefing (especially on new product launches), driving Metiers appointments, sharing best practices and other initiatives. Share market intelligence (activities of other competitors). Staff Management Motivate team members and support Boutique Manager to conduct coaching sessions, give constructive, candid and timely feedback for improvement. Manpower and roster planning to optimize floor coverage and sales opportunities. Ensure staff grooming and presentation / etiquettes in accordance to Piaget's standard. Communicate and cascade Maison policies and management directions to the team on a timely and precise manner. Client Management Ensure the "Art of Sharing" is consistently practiced and implemented during the selling ceremony. Ensure the team is using the retail systems to manage and record all contact occasions (the VIEW, Rende-vous). Ensure quality data capture, prospect collection, existing and prospect client follow up in a systematic way. Timely follow up on CS, dissatisfied VOC results and all complaint cases. Ensure all Corporate gifting and client budget spent are in accordance to Maison guidelines. Inventory management Accurate inventory management (both valuable and non-valuable) and ensure all creations are handled with extreme care. Quality check of all creations upon receipt, report and raise repair request if and when necessary. Ensure all creations are properly tagged with price, check serial number against goods receiving and ensure all relevant certifications are available with the creations. Ensure monthly stock count being executed well. Boutique Maintenance Ensure high levels of housekeeping standards, including cleanliness of windows, showcases, back of house and all hospitality tools. Maintenance of fixtures, furniture, furnishing within the boutique and report on maintenance work (if required). Others Assist Boutique Manager in collecting and compiling reports as required by Commercial / Marketing Teams. Ensure consistent daily briefing, and monthly boutique meeting are planned ahead, with all team members present to share and align on boutique performance and upcoming directions. The exceptional skills we are looking for: Minimum 5 years' experience of experience in boutique experience with 3 years in a supervisory position. Strong in number, good planning, organization and problem-solving skills. Action and result-driven, a team player. Agile, good time management and be flexible to prioritize. Fluent in English and any local language within Southeast Asia Basic knowledge in Excel, Word and PowerPoint SCOPE Geographical Area: Singapore Team: Management of 4 team members Still wondering why you should apply? Your daily activities will be interesting, challenging and diverse You will be able to see and feel the impact of your actions No day will be like another! The Piaget sense of daring, shared joy and freedom, means that we will always strive to go further! If you want to become a part of it do not hesitate to apply!