CHRISTIAN DIOR COUTURE careers

Who are we looking for? Minimum 1 year of working experience in retail / luxury industry. Fresh Graduates are encouraging to apply. Pleasant and good grooming skills. Passionate with fashion and luxury retail industry. Customer oriented and enjoy interacting with customers. Self-starter, vibrant, positive energy and go-getter. Good spoken of English, ability to converse in other languages will be an added advantage.As Dior Ambassador; providing warm welcome to customers like a host. Challenge oriented; enthusiastic in achieving sales target by embodying the Dior selling ceremony. Customer development and engagement; building relationship with customers, develop customer profiles. Provide excellent after-sale-service, i.e. follow-up calls to customer; repair, leather spa, etc. to optimise every selling opportunity. Pillar to teamwork at boutique; supporting Store Operations, security procedures, cash and stock management, visual merchandising and display guidelines.

Step into the world of Dior as a Sales Consultant and embark on a journey of luxury and style. Delight in curating unforgettable experiences for our esteemed clientele, while immersing yourself in the essence of haute couture and exceptional craftsmanship. Join us in redefining elegance and sophistication, where every interaction becomes an opportunity to showcase the timeless allure of Dior. Contribute to Sales Performance & Service Standards Achieve monthly individual sales targets and contribute to the overall boutique target. Consistently deliver an exceptional client experience that results in both new and repeat business. Maintain an in-depth understanding of our product range to provide clients with insightful product recommendations. Cultivate repeat business by building and maintaining strong, loyal client relationships, following up on potential sales, and ensuring a high rate of return clients. Assist clients in selecting products that meet their needs, preferences, and lifestyle. Client Development Deliver personalised, high-touch service to each client, ensuring a memorable and luxurious shopping experience. Build and maintain long-lasting relationships with clients by keeping detailed records of customer preferences and purchases to offer personalised follow-ups and tailored service. Participate in store events, promotions, and VIP client outreach to enhance client engagement and increase sales. Build and manage a client portfolio to ensure ongoing client outreach, engagement, and loyalty. Explore prospects and identify new opportunities to attract potential clients. Operations Provide after-sales service, assisting with exchanges, repairs, and alterations as needed to maintain client satisfaction. Handle stock with care, ensuring accurate inventory management and partake in stock-take activities. Adhere to compliance regulations and execute accurate cashiering procedures. Product Knowledge and Other Related Trainings Participate in training sessions on new product launch collections, brand history, and the selling ceremony. Engage in continuous learning, including exploring paths in management, operations, fashion styling, and elite client management, to enhance your skills and contribute to the growth of the business.

We are looking for a Visual Merchandising & Logistics Coordinator to support visual display operations by managing the logistical process of getting display materials to retail locations, organizing inventory, coordinating with suppliers, and ensuring brand standards are maintained in store setups. Logistics and Inventory: Coordinate the logistical setup for new store openings, renovations, and VM rollouts, and manage the inventory of display materials in a warehouse or storage area VM Support: Assisting in the creation and execution of visual merchandising plans and displays to align with brand aesthetics and sales objectives Material Management: Order and distribute all necessary visual materials from HQ and suppliers to South Asia markets Supplier Coordination: Work with local suppliers to create purchase orders, track invoices, and manage vendor feedback for visual merchandising materials Brand Adherence: Ensure all visual merchandising executions in stores adhere to the brand's visual guidelines and operational requirements Record Keeping: Maintain comprehensive records of visual merchandising activities, including photo documentation of executed VM projects, seasonal activations, opening projects and events Administrative Support: Handle standard administrative tasks, such as scheduling, processing expenses, and managing departmental trackers and contact lists.Contract Type: 1-Year Fixed Term Contract (Renewable)

We are seeking a passionate and dynamic Department Manager to lead our team in Singapore. The ideal candidate will be responsible for driving sales performance, enhancing customer engagement, and ensuring operational excellence within the department. This role requires strong leadership skills, a deep understanding of luxury retail, and a commitment to fostering a collaborative and high-performing team environment. Management Be a leader and keep your team motivated in order to achieve exceptional results. Develop talents from your team by improving their skills. Manage the day-to-day operations of your department. Responsible for the quality of the team (uniform, grooming, service) Support given for recruiting team and manage the integration of new joiners. Transmit product and sales training to sales staff and optimize mystery shopping results. Share ideas regularly and give regular feed backs to the Boutique Manager. Store Performance Set objectives with all the team members in the Department and improve their understanding of the business through individual evaluations done regularly on monthly basis. Understand the sales targets and KPI in order to push the sales team and motivate them: Morning meetings and daily feedbacks. To conduct spot coaching on staff whenever necessary. Set targets per product category and take the corrective measures when required. Improve the cross sells of your department and the synergies through a positive communication within the Boutique. Optimize sell-through by communicating with Boutique Manager and Merchandiser when appropriate. Upkeep the products you are in charge into the store by being following visual merchandising recommendations. Ensure the upkeep of the selling space and the image of the boutique. Represent the brand image within the department. Work together with other departments in order to improve global turnover. Leadership Contribute to the global team performance by being a Role model. Dedicate a large part of time to the shop floor and achieve personal sales. Welcome clients like a host, identifying their expectations, encourage them to visit the entire Boutique and invite them to discover the Dior universe. Lead in creating the best customer experience through a multisensory selling style. Customer Relations Work on the transmission of passion for the Brand within the department. Ensure that client details (name, address, phone, emails and comments) are retrieved and updated. Make use of the customer database for effective clientele purposes. Participate actively to events in the boutique. Be a role model when inviting customers to discover the boutique. Manage customer service (ASS, complains, packaging…) in your department. Develop a strong clientele base with high potentials and profiles for sales.