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78 Job offers

  • ESTÉE LAUDER COMPANIES
    The Estée Lauder Companies is the global leader in prestige beauty - delighting consumers with transformative products and experiences, inspiring them to express their individual beauty. We are the only company focused solely on prestige makeup, skin care, fragrance, and hair care with a diverse portfolio of 25+ brands sold in approximately 150 countries and territories. Infused throughout our organization is a passion for creativity and imagination - a desire to push the boundaries and invent the unexpected - as we continue the bold work of our founder Estée Lauder. Who We Are Do you want to be part of the team catalyzing digital innovation, harnessing the power of data, and transforming the fabric of security across the world's most prestigious beauty, skincare, and luxury fragrance brands? Then join the information security and technology team, Enterprise Cybersecurity & Risk (ECR) at Estée Lauder Companies (ELC). The ECR team fuels cyber-defense, technology excellence, risk and compliance, and global resilience. We stay on the forefront of cyber threats to deliver fit for purpose tools, technologies, and processes that protect ELC's business operations and empower secure strategic growth. If you thrive in change rich entrepreneurial environments, then this is the team for you. From our fast-paced delivery plans to our global team expansion, this is an exciting time to join us! What You'll Do The ECR Manager, Risk and Compliance will drive Compliance initiatives, including evaluation of IT-related risks, assessment of control effectiveness, and control owner achievement of effective control environments for continued compliance. This role necessarily deals with highly confidential and sensitive information, and the role is expected to both define appropriate handling of such information for the enterprise and to implement best handling practices. You will be responsible for: Partner with TPRM program key stakeholders to ensure the appropriate due diligence is conducted based on global and regional compliance requirements. Ability to understand details of vendor's cybersecurity program and identify where gaps exist with internal company policy requirements. Cybersecurity technical expertise to review vendor attestations (e.g., SOC1/SOC2, Vulnerability Scan, Penetration Testing, PCI DSS, ISO 27001, etc.) and identify potential gaps or control weaknesses. Familiarity with China Privacy Laws and Cybersecurity regulations such as Personal Information Protection Law (PIPL), Data Security Law (DSL), Multi-Level Protection Scheme (MLPS) 2.0, and Cybersecurity Law of China (CSL). Familiarity with Frameworks such as NIST CSF, OWASP10, ISO, ITIL and CMMI. Familiarity with SaaS and COTS based applications and the unique risks associated with each use case. Awareness of emerging cybersecurity threats including zero-day vulnerabilities, supply chain, and iOT related risks Ability to clearly articulate the potential implications of cybersecurity risks to less technical users. Update IT policies, standards, and Standard Operating Procedures. Ability to triage use cases and prioritize due diligence activities based on the vendor's inherent risk profile. Ability to effectively communicate (verbal and written) technical subject matter clearly and succinctly in both Chinese and English Produce risk assessment reports and effectively communicate and collaborate with vendors to implement remediation responses. Effectively collaborate with cross-functional, interdisciplinary teams, such as Procurement, Supply Chain, R&D, Legal and Privacy to conceptualize and require contract security provisions for remediation of risk identified in vendor assessments specific use cases and third-party engagements. Experience with industry-recognized Cybersecurity and Governance, Risk and Compliance (GRC) systems and applications such as Process Unity, CyberGRX, BitSight and Recorded Future along with familiarity with Shared Assessment methodology. Able to develop effective, collaborative relationships with all levels of internal and external stakeholders.Qualifications Who You Are Practical experience in technology risk and control or IT audit, including experience in project governance/management and understanding of business processes, key IT risk/controls, organizations, markets, retail, and/or manufacturing. Strong communication skills, influence/negotiation skills, attention to detail, conflict management experience, analytical skills, and measurement/visualization ideas. Ability to problem-solve, think creatively, challenge the status quo, and manage ambiguity. Ability to communicate complicated or technical information to executives, including proven ability to work both independently and as part of a team, with stakeholders at all levels. Proficient in Microsoft Suite of products including Visio, Excel, Word, and PowerPoint. Proficient in English as a business language. Experience handling, securing, and communicating highly confidential and sensitive information.Job: Information Technology Primary Location: Asia Pacific-MY-14-Wilayah Persekutuan Job Type: Standard Schedule: Full-time Shift: 1st (Day) Shift Job Number: 2412174
    Permanent
  • SWAROVSKI
    At Swarovski, where innovation meets inspiration, our Sales Consultants are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a curious and charismatic Sales Consultant to help us place crystal into the hearts and hands of our customers, to join a team with passion and enthusiasm and make the dreams of our customers come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you. About the job You are our brand advocate. In this role and together with the team, you will: Accompany our customers during their mesmerizing Swarovski journey through our world of wonder Create an emotional connection with our customers and provide a spellbinding experience Anticipate our customers' needs and share inspiring styling tips Showcase and present our legendary products About you You are an amazing Sales Consultant and bring along the following: An excellent sense of fashion and a real passion for our brand and our products Experience / keen interest in luxury Fashion/Cosmetics/Lifestyle brands. Highly motivated and with a strong customer service orientation Dedication and target driven attitude Willingness to develop your career and grow with us Previous retail experience What we offer You can expect a range of benefits, including: Swarovski products discounts Employee Assistance Program Volunteering leave Learning and development programs Masters of Light Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski's heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact. Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.
    Permanent
    Singapore
  • FOOT LOCKER
    FOOT LOCKER
    Overview (Text Only) Are you passionate about data, analytics, and making a real impact in customer service operations? Foot Locker is looking for a Supervisor, Support Services & Reporting to join our dynamic Customer Care team in Singapore. Who are we! Foot Locker is more than just a global retailer - we're the heartbeat of sneaker culture. With a presence in 2,700 stores across 29 countries, including North America, Europe, Asia, Australia, and New Zealand, we're on a mission to ignite passion, spark discovery, and celebrate individuality through our iconic brands: Foot Locker, Kids Foot Locker, Champs Sports, WSS, and atmos. Responsibilities About the Role As a key member of our Support Services team, in this stand along role, you'll play a pivotal role in analysing call centre trends, forecasting staffing needs, and driving data-driven decisions. You'll manage and automate reports, ensure data integrity, and collaborate across departments to optimize customer care operations. What You'll Do Analyse call centre data to forecast call volumes and staffing requirements. Develop and maintain dashboards and reports using CRM and other customer related tools. Automate reporting processes to improve efficiency. Collaborate with internal teams and external contact centres to enhance forecast accuracy. Support data-driven projects and perform ad-hoc analyses. Monitor daily call traffic and trends to inform staffing and budget decisions. Recommend best practices and track agent productivity. Qualifications What You'll Bring to the Team A diploma or relevant experience in computer science, information management, or statistics. 3+ years in Customer Service, with a minimum of a years' experience in analytics/reporting. Strong analytical skills, attention to detail and a passion for turning raw data into a tellable story. Proficiency in MS Excel, Power BI, and Microsoft Suite & experience with Aspect staffing software is advantageous but not essential Strong communication and interpersonal skills - you connect with customers and teammates with ease and authenticity. A proactive, hands-on approach to problem-solving and driving results. Benefits Why Foot Locker? At Foot Locker, we're more than just sneakers. We're a team of passionate individuals committed to delivering exceptional customer experiences. Join us and be part of a global brand that values innovation, collaboration, and growth.
    Permanent
    Singapore
  • AESOP
    Purpose of the Role We currently seek a dedicated and passionate Retail Consultant (contract) to work within Aesop store during our festive season. The successful applicant will have flexible availability, and may be required to work weekends. Roles are available across all Aesop stores in Singapore.
    Permanent
    Singapore
  • AESOP
    What Are We Looking For The ability to communicate with warmth, curiosity and sincerity Passion for providing exceptional customer service No prior retail experience necessary but ideally you will have some experience within a customer service role or environment An interest to learn product knowledge Flexible and open availability throughout October 2025 - December 2025 Able to work shift hours and must be able to work some weekends
    Permanent
    Singapore
  • CHRISTIAN DIOR COUTURE
    Who are we looking for? Minimum 1 year of working experience in retail / luxury industry. Fresh Graduates are encouraging to apply. Pleasant and good grooming skills. Passionate with fashion and luxury retail industry. Customer oriented and enjoy interacting with customers. Self-starter, vibrant, positive energy and go-getter. Good spoken of English, ability to converse in other languages will be an added advantage.As Dior Ambassador; providing warm welcome to customers like a host. Challenge oriented; enthusiastic in achieving sales target by embodying the Dior selling ceremony. Customer development and engagement; building relationship with customers, develop customer profiles. Provide excellent after-sale-service, i.e. follow-up calls to customer; repair, leather spa, etc. to optimise every selling opportunity. Pillar to teamwork at boutique; supporting Store Operations, security procedures, cash and stock management, visual merchandising and display guidelines.
    Permanent
    Singapore
  • CROCS
    Overview As a Sales Associate you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry's finest teammates and partners.
    Permanent
    Singapore
  • BREITLING
    We are a dedicated Squad on a mission to reshape watchmaking, rooted in our legacy since 1884. With a passion for crafting timepieces that thrive across air, land, and sea, we bring together a unique fusion of casual elegance, sustainability, and inclusive luxury. With 140 years of heritage and over 1,900 passionate individuals across 20 countries, we're excited to continue our journey forward. Join our vibrant team in Singapore as: a Client Advisor and be part of something extraordinary! We are currently looking for our next colleague to complete our squad! You will work at our Boutique in Singapore. It's more than a Client Advisor role, it's a role in which you'll have the opportunity to create the best experiences for our customers. Your contribution: Sales/Customer Service: You will strive to meet or exceed store goals and personal KPI's. You will initiate and leverage sales opportunities with existing and prospective customers while developing and maintaining clients. You will maintain customer correspondence to build and enhance relationships and drive sales. You will follow the established Breitling "Sales Techniques and Service". You will develop strong product knowledge as well as company history, information and news knowledge. You will demonstrate knowledge in current industry trends and technology including familiarity of competition. You will maintain a professional appearance and behaviors and follow the Breitling dress code standards. You will support all company initiatives as they relate to product launches, customer service and selling. Store Operations: You will adhere to company policies and procedures at all times. You will assist with inventory and special projects as needed. You will perform opening and closing store duties as needed. Visual Merchandising: You will assist in maintaining visual standards with direction from corporate and management. Do you think there is even more to discover in this role? You're right - apply today and learn more! You will fit well to our squad if you have: 2 years of relevant retail experience in luxury brand, high-end fashion, jewellery and watch retailing industry or in similar capacity Excellent interpersonal and communication skills, service orientation, passion, motivation for selling and a strong aesthetic sense Digitally savvy and able to pick up new technologies (Salesforce, Social media etc.) to support clienteling and internal communications We invite you to apply even if you do not meet all of these criteria. Your new employer: At Breitling, we encourage everyone to bring true authenticity to work and contribute to our shared mission to redefine luxury. We prioritize the well-being of our employees by fostering an environment of diversity, equity and inclusion, where every voice is heard and valued. We believe that happy, healthy employees are the key to success, which is why we offer competitive benefits, including: Home office (depending on position requirements) Watch to wear / watch to buy program Referral program Development opportunities Culture of feedback Want to take on this mission and join our team? Apply now! We value diversity and are committed to fostering an inclusive environment that reflects the excellence and refinement that define our brand. We welcome applications from all backgrounds, regardless of race, gender, age, sexual orientation, disability, or any other protected characteristic. We invite candidates from all walks of life to share their applications to join our Squad, where inclusion is at the heart of our vision of elegance and prestige. Please note that the use of protective equipment is required for certain roles to maintain the highest standards of safety and precision during operations in our workshops.
    Permanent
    Singapore
  • CROCS
    Overview As a Sales Associate you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry's finest teammates and partners.
    Permanent
    Singapore
  • CROCS
    Overview As a Sales Associate you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry's finest teammates and partners.
    Permanent
    Singapore
  • CROCS
    Overview As a Sales Associate you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry's finest teammates and partners.
    Permanent
    Singapore
  • CROCS
    Overview As a Sales Team Lead you will play a pivotal role in providing valuable experiences and world class service to our consumers every day. In this position, you will be responsible for overseeing all opening and closing procedures, educating team members on products and promotions, and driving daily sales targets to achieve company goals and initiatives. This role offers the opportunity to grow alongside some of the industry's finest teammates and partners.
    Permanent
    Singapore
  • CROCS
    Overview As a Sales Associate you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry's finest teammates and partners.
    Permanent
    Singapore
  • CROCS
    Overview As a Store Supervisor you will play a pivotal role in providing valuable experiences and world class service to our consumers every day. In this position, you will be responsible for overseeing all opening and closing procedures, educating team members on products and promotions, and driving daily sales targets to achieve company goals and initiatives. This role offers the opportunity to grow alongside some of the industry's finest teammates and partners.
    Permanent
    Singapore
  • CROCS
    Overview As a Sales Associate you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry's finest teammates and partners.
    Permanent
    Singapore
  • CROCS
    Overview As a Sales Team Lead you will play a pivotal role in providing valuable experiences and world class service to our consumers every day. In this position, you will be responsible for overseeing all opening and closing procedures, educating team members on products and promotions, and driving daily sales targets to achieve company goals and initiatives. This role offers the opportunity to grow alongside some of the industry's finest teammates and partners.
    Permanent
    Singapore
  • CROCS
    At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you're welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you're not expected to fit a mold. You're encouraged to break it and create something better.
    Permanent
    Singapore
  • CROCS
    At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you're welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you're not expected to fit a mold. You're encouraged to break it and create something better.
    Permanent
    Singapore
  • CROCS
    Overview As a Sales Associate you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry's finest teammates and partners.
    Permanent
    Singapore
  • CROCS
    Overview As a Sales Associate you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry's finest teammates and partners.
    Permanent
    Singapore
  • CROCS
    Retail Sales Associate is responsible for helping customers and supporting sales operation. Overview As a Sales Associate you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry's finest teammates and partners.
    Permanent
    Singapore
  • CROCS
    Overview As a Sales Associate you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry's finest teammates and partners.
    Permanent
    Singapore
  • CROCS
    Overview As a Sales Associate you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry's finest teammates and partners.
    Permanent
    Singapore
  • CROCS
    Overview As a Sales Associate you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry's finest teammates and partners.
    Permanent
    Singapore
  • CROCS
    At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you're welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you're not expected to fit a mold. You're encouraged to break it and create something better.
    Permanent
    Singapore
  • CROCS
    At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you're welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you're not expected to fit a mold. You're encouraged to break it and create something better.
    Permanent
    Singapore
  • CROCS
    At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you're welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you're not expected to fit a mold. You're encouraged to break it and create something better.
    Permanent
    Singapore
  • CROCS
    Overview As a Sales Associate you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry's finest teammates and partners.
    Permanent
    Singapore
  • CROCS
    Sales Associate, someone who assists customers, sells products, and ensures good shopping experience. Overview As a Sales Associate you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry's finest teammates and partners.
    Permanent
    Singapore
  • CROCS
    Overview As a Sales Associate you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry's finest teammates and partners.
    Permanent
    Singapore
  • PUMA
    Your talent Two to four years of management experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record Proven ability to exceed sales while meeting payroll goals, demonstrated ability to identify, hire, train, develop and retain top talent Associates as well as teams, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups Strong interpersonal, communication and motivational skills Strong organizational and time management skills Practical experience in Project Management, skills in implementing communications methods and event management Commercial acumen Interest in innovation and change Leadership PC-skills, MS-Office Knowledge, Lotus Notes, Internet Your mission Directly responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service Guarantee consistently high standards of customer experience within the Store in accordance with PUMA's Cornerstones and service standards Responsible for recruitment, training, development and succession of high performing, results driven Associates Accountable for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers Directly responsible for ensuring that all training programs, both Domestic and Global, are fully implemented, functional and results driven within the store Analyze customer profiles, buying trends, and competitive information to impact and drive business. Communicate and provide feedback to Area/District Manager Implement, manage and monitor Loss Prevention education, training and awareness programs Directly responsible for execution and processing of both incoming and outgoing merchandise Directly responsible for Loss Prevention compliance within store Achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory counts Manage and communicate merchandise opportunities to Area or District Manager Communicate, manage and execute all Marketing opportunities and events within budget and according to all Policies & Procedures Develop and maintain strong communication with local PR and marketing Participate in new store openings and/or store closings; travel may be required Attend Store Manager Meetings as well as all offsite training and position related meetings as required by Area/District Manager; travel may be required Ensure execution and maintenance of all Visual Directives as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs in a timely manner Required to comply with all operational core competencies and key accountabilities Execute all requirements necessary to maintain a safe and compliant working environment for all Store Associates Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required Our principles PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination. PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide. Apply now Share it on
    Permanent
    Singapore
  • PUMA
    Your talent Education: Bachelor's degree in business management or relevant studied. Professional: Possess a passion for sports with a broad theoretical and practical knowledge in products, industry and local market's dynamics. IT Skills: Excel, PowerPoint and Word. Language Skills: English and local language. Your mission An Assistant Manager, Merchandising will be responsible for planning and managing country product range to deliver the country's business goals and objectives, based on SEA Category Merchandising team's strategy and guideline. With the most competitive country level product assortment, he/she will be closely engaged with Wholesale team to achieve WS business objectives through differentiated product offerings for maximum sell-thru and brand desirability. This will include providing customer centric product information, business analysis and differentiation strategy and tactics. Task 1: Product Assortment Redefine country business priorities based on the market relevancy and marketing investment, in line with PUMA SEA's overall growth strategy. Build country range with competitive local pricing, with ensuring to deliver the margin target. Drive differentiation among key customers across all the DC's. Manage country level GTM timeline. Task 2: Country/Customer Specific Product Development Plan and execute country/customer specific products in order to gain market share/mind share within key distribution. Exclusive, SMU, collabs and any gap fillers are included. Task 3: Go-to-Market Proactively engage with WS team and customers to provide advanced level of product information, including customer facing during business review and tradeshow, key customer analysis, competitor overview, sales tools (digital catalog and sell-in decks) and tradeshow set-up. Collaborate with the Marketing and VM teams to complete the WS product launch plan then transfer the information to the Sales team to achieve the WS goals (including marketing activity execution and various product activation). Task 4: Merchandising Operations Maintain Masterline list with up-to-date data. Review and manage local pricing (inline and non-inline), ISD and order windows, together with necessary functions within the country. Own and execute day-to-day merchandising operations. Our principles PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination. PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide. Apply now Share it on
    Permanent
    Singapore
  • PUMA
    Your mission Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers. Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards. Successfully complete all training programs (required per the Role), both Domestic and Global to drive results within the store. Attend and participate in Loss Prevention education, training and awareness programs. Responsible for Loss Prevention and Operational compliance within store. Communicate merchandise opportunities to Store Management team. Participate in new store openings and/or store closings; travel may be required. Responsible for accurately processing sales transactions at the cash desk, with proper operation of the POS system, handling forms of tender with accuracy and respect, and ensuring proper discounts are applied when applicable. Responsible for execution and processing of both incoming and outgoing merchandise. Accountable for ensuring execution and maintenance of all Visual guideline as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards. Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Management in a timely manner. Required to comply with all Policies & Procedures, operational core competencies and key accountabilities. Abide by all requirements necessary to maintain a safe and compliant working and shopping environment; required to report all instances when this is not achieved to a member of the management team. Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position. Your talent Two years experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record Proven ability to exceed sales goals, (previous work in a commission based position preferable), demonstrated ability to provide high levels of customer service, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups Our principles PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination. PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide. Apply now Share it on
    Permanent
    Singapore
  • PUMA
    Your mission Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers. Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards. Successfully complete all training programs (required per the Role), both Domestic and Global to drive results within the store. Attend and participate in Loss Prevention education, training and awareness programs. Responsible for Loss Prevention and Operational compliance within store. Communicate merchandise opportunities to Store Management team. Participate in new store openings and/or store closings; travel may be required. Responsible for accurately processing sales transactions at the cash desk, with proper operation of the POS system, handling forms of tender with accuracy and respect, and ensuring proper discounts are applied when applicable. Responsible for execution and processing of both incoming and outgoing merchandise. Accountable for ensuring execution and maintenance of all Visual guideline as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards. Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Management in a timely manner. Required to comply with all Policies & Procedures, operational core competencies and key accountabilities. Abide by all requirements necessary to maintain a safe and compliant working and shopping environment; required to report all instances when this is not achieved to a member of the management team. Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position. Your talent Two years experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record Proven ability to exceed sales goals, (previous work in a commission based position preferable), demonstrated ability to provide high levels of customer service, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups Our principles PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination. PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide. Apply now Share it on
    Permanent
    Singapore
  • CHRISTIAN DIOR COUTURE
    Step into the world of Dior as a Sales Consultant and embark on a journey of luxury and style. Delight in curating unforgettable experiences for our esteemed clientele, while immersing yourself in the essence of haute couture and exceptional craftsmanship. Join us in redefining elegance and sophistication, where every interaction becomes an opportunity to showcase the timeless allure of Dior. Contribute to Sales Performance & Service Standards Achieve monthly individual sales targets and contribute to the overall boutique target. Consistently deliver an exceptional client experience that results in both new and repeat business. Maintain an in-depth understanding of our product range to provide clients with insightful product recommendations. Cultivate repeat business by building and maintaining strong, loyal client relationships, following up on potential sales, and ensuring a high rate of return clients. Assist clients in selecting products that meet their needs, preferences, and lifestyle. Client Development Deliver personalised, high-touch service to each client, ensuring a memorable and luxurious shopping experience. Build and maintain long-lasting relationships with clients by keeping detailed records of customer preferences and purchases to offer personalised follow-ups and tailored service. Participate in store events, promotions, and VIP client outreach to enhance client engagement and increase sales. Build and manage a client portfolio to ensure ongoing client outreach, engagement, and loyalty. Explore prospects and identify new opportunities to attract potential clients. Operations Provide after-sales service, assisting with exchanges, repairs, and alterations as needed to maintain client satisfaction. Handle stock with care, ensuring accurate inventory management and partake in stock-take activities. Adhere to compliance regulations and execute accurate cashiering procedures. Product Knowledge and Other Related Trainings Participate in training sessions on new product launch collections, brand history, and the selling ceremony. Engage in continuous learning, including exploring paths in management, operations, fashion styling, and elite client management, to enhance your skills and contribute to the growth of the business.
    Permanent
    Singapore
  • PIAGET
    « Always do better than necessary » is not only our founder's motto; it is also the mindset that drives us every day to do what has never been done before! Have you ever thought about becoming a member of the Piaget Family? If you are: - Attached to details and offering an exceptional client experience has no secret for you - Enthusiastic, self-confident, curious, positive, flexible, reliable and a strong team player - Eager to make Piaget Shine through the Singapore Market by showcasing our extraordinary creations to your clients - Prepared to go the extra mile and willing to contribute to the success of the Boutique Then you must be the right talent to join our Piaget Boutique as Sales Associate to share the Piaget lifestyle with our local and international clients. You will make an impact by: - Behaving as a Piaget Ambassador inside and outside the Boutique and detect new business opportunities - Offering an unforeseen level of client service and a personalized client experience to always create a "wow-effect" - Participating to the multiple Boutique day-to-day activities to allow a perfect and smooth functioning Your exceptional skills we are looking for: - You are business and results-driven and like to constantly challenge yourself - You have a strong experience in establishing and growing strong client relationships - You are hands-on, agile and able to take initiatives - Elegance, audacity and excellence are part of your DNA - You speak fluent English & Mandarin, to be able to serve our Mandarin-speaking clients Still wondering why you should apply? - You come from a different industry? Our friendly, open-minded and talented team looks forward to welcoming complementary skills to keep raising the bar. - Your daily activities will be interesting, challenging and diverse - No day will be like another! The Piaget sense of daring, shared joy and freedom, means that we will always strive to go further, and we are currently expanding the horizons of our Boutique in Singapore. If you want Piaget to become your "Sunny Side of Life", do not hesitate to apply!
    Permanent
    Singapore
  • COACH
    The successful individual will leverage their proficiency in customer experience to... Support training strategy and implementation plan for Malaysia Retail stores, adapting global strategies/content as needed to align with the needs and priorities of the business Partner with the Retail Management team to implement business strategies and support sales and service goals with impactful training initiatives, including for annual Store Manager Conferences and other priority programs Help drive a differentiated customer experience in stores by understanding customer shopping needs, competitive best practices, and the luxury service environment (within and beyond retail) Champion and support the implementation of The Coach Experience selling ceremony in stores Leverage and maintain Coach's online learning platform to ensure strong and effective implementation of foundational Coach training programs and tangible impact on sales and KPIs Regularly participate in store visits (cadence TBD) to understand evolving in-store experience, store level opportunities and implementation considerations Support in the development of effective networks/mechanisms for training implementation (e.g., store/regional train-the-trainer initiatives) Provide training support to the Wholesale and distribution partner network as needed, adapting materials to meet the needs of their business Gather and utilize field feedback to assess effectiveness of training programs and identify ongoing training needs and opportunities The individual will possess... Bachelor's degree with a minimum of 2-4 years of experience in retail or hospitality training and development Strong competency in creating engaging training content and learning tools Strong written and verbal communication and presentation skills Ability to develop and implement creative approaches to training programs that drive tangible results Ability to implement strategies, measure impact, and make necessary adjustments to achieve objectives Ability to analyze customer-related data and draw conclusions leading to improvement recommendations Ability to build effective cross-functional partnerships Strong organizational skills and ability to multi-task projects in a dynamic, fast paced environment with shifting priorities Luxury brand experience a plus Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 121184 The successful individual will leverage their proficiency in customer experience to... Support training strategy and implementation plan for Malaysia Retail stores, adapting global strategies/content as needed to align with the needs and priorities of the business Partner with the Retail Management team to implement business strategies and support sales and service goals with impactful training initiatives, including for annual Store Manager Conferences and other priority programs Help drive a differentiated customer experience in stores by understanding customer shopping needs, competitive best practices, and the luxury service environment (within and beyond retail) Champion and support the implementation of The Coach Experience selling ceremony in stores Leverage and maintain Coach's online learning platform to ensure strong and effective implementation of foundational Coach training programs and tangible impact on sales and KPIs Regularly participate in store visits (cadence TBD) to understand evolving in-store experience, store level opportunities and implementation considerations Support in the development of effective networks/mechanisms for training implementation (e.g., store/regional train-the-trainer initiatives) Provide training support to the Wholesale and distribution partner network as needed, adapting materials to meet the needs of their business Gather and utilize field feedback to assess effectiveness of training programs and identify ongoing training needs and opportunities The individual will possess... Bachelor's degree with a minimum of 2-4 years of experience in retail or hospitality training and development Strong competency in creating engaging training content and learning tools Strong written and verbal communication and presentation skills Ability to develop and implement creative approaches to training programs that drive tangible results Ability to implement strategies, measure impact, and make necessary adjustments to achieve objectives Ability to analyze customer-related data and draw conclusions leading to improvement recommendations Ability to build effective cross-functional partnerships Strong organizational skills and ability to multi-task projects in a dynamic, fast paced environment with shifting priorities Luxury brand experience a plus Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 121184
    Permanent
    Singapore
  • SEPHORA
    Sephora, a division of LVMH - Moët Hennessy Louis Vuitton, is a global leader in beauty retailing. It successfully operates more than three thousand points of sale across Americas, Europe, Middle East, and Asia. Its aim is to animate the most loved beauty community in the world. Sephora Southeast Asia Oceania is a high growth division of leading global beauty retailer, Sephora. Our teams run omni-channel retail businesses in Singapore, Malaysia, Thailand, Australia, and New Zealand, franchise operations in India & Indonesia and we run ecommerce only businesses (the first in the world globally for Sephora!) in Philippines. Our success is built on innovation, a unique product portfolio, market leading digital capability, and our exceptional people! With ambitious growth plans we are always looking for talented people who are passionate about building businesses and developing themselves and our customers' experience. The Opportunity Advocate for best-in-class loyalty experience, develop a deep level of subject matter expertise in the Beauty Pass program, and grow the program's active membership base, awareness and satisfaction in the region (SEA, ANZ, India). Responsible for protecting and growing the Black Tier and Gold Tier base, by developing and delivering impactful loyalty program propositions and strategies that would engage, reward, tier-up and retain our members. Innovate new ways to elevate the program and rigorously test new ideas through launching pilots in country, developing success metrics and gathering key learnings to subsequently scale across the region. Project manage and collaborate with cross-functional teams locally and regionally (e.g. CRM, analytics, marketing, brand partners, merchandising, supply chain, retail operations, ecommerce, data, tech and country teams etc) to bring your ideas to life across all Sephora marketing levers and touchpoints that are aligned with loyalty priorities and business goals. Curate, source and maintain an attractive and well-stocked selection of rewards and gifts within the Rewards Boutique and Birthday Gifts in the markets. Provide guidance to country teams with the expertise, framework and best-in-class toolkits necessary to deliver a consistent, elevated loyalty experience across the region. This includes leading regular reviews with country teams to ensure loyalty goals are on track. Manage the financial implications of the Loyalty Program, mitigating points liability while driving value and engagement for customers. This includes enabling proactive management of liability, forecasting points redemption rates and optimization of reward offerings. Drive the enhancement and evolution of the loyalty platform with IT team. We would love to hear from you if you have ... Passionate about customer loyalty, retention, engagement and satisfaction. Possess 5+ years of working experience in Loyalty/Customer Marketing/Customer Experience/CRM, preferably in a retail and eCommerce environment. Technically-savvy with SQL proficiency, data analysis, digital marketing technologies and the loyalty ecosystem. Self-starter, hands-on, steadfast in driving and creating processes, and possess a willingness to approach projects with a can-do attitude. Ability to organise and manage multiple detail-oriented projects and to meet deadlines. Possess strong analytical and problem-solving mindset, excellent people and presentation skills, and a solid understanding of consumer loyalty behaviour. Prior experience working in a regional capacity, within a highly matrixed organisation is preferred. Good sense of humor and an ability to stay calm in a storm. While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with. The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans. The culture. As a leading beauty retailer, backed by the LVMH luxury brand, our reach is broad and our impact is global. Yet there's always room to explore. It's in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty. You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
    Permanent
    Singapore
  • HERMES
    "Créateur, artisan et marchand d'objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde. Animé par un esprit d'entreprendre continu et une exigence constante, Hermès cultive la liberté et l'autonomie de chacun grâce à un management responsable. L'entreprise perpétue la transmission de savoir-faire d'exception par un ancrage territorial fort dans le respect des hommes et de la nature - source de matières d'exception. Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde." Main Responsibilities: Responsible for all the daily store operational duties Responsible for all sales activities related to selected metiers (product categories) Delivers exceptional client service and maintains a pleasant shopping environment consistent with our brand image Establish and maintain relationships with all clients Keep clients informed on new products or services, changes, etc. Identifies and handles client enquiries and concerns Executes sales plans and participates in in-store animations and communications events Communicates feedback gathered through in-store activities to store management Other duties as assigned Requirements and Capabilities: At least 3 years of relevant experience in high-end fashion, luxury industry or in similar capacity Strong communication skills Fluent in English, other languages are a plus A team player who embodies the values of the House Positive attitude, energetic, and strong work ethic Service-oriented and enjoys genuine connections with clients Able to work in a rapid retail environment Computer skills and mobile device skills required
    Permanent
    Singapore
  • HERMES
    "Créateur, artisan et marchand d'objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde. Animé par un esprit d'entreprendre continu et une exigence constante, Hermès cultive la liberté et l'autonomie de chacun grâce à un management responsable. L'entreprise perpétue la transmission de savoir-faire d'exception par un ancrage territorial fort dans le respect des hommes et de la nature - source de matières d'exception. Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde." Main Responsibilities: Responsible for all the daily store operational duties Responsible for all sales activities related to selected metiers (product categories) Delivers exceptional client service and maintains a pleasant shopping environment consistent with our brand image Establish and maintain relationships with all clients Keep clients informed on new products or services, changes, etc. Identifies and handles client enquiries and concerns Executes sales plans and participates in in-store animations and communications events Communicates feedback gathered through in-store activities to store management Other duties as assigned Requirements and Capabilities: At least 3 years of relevant experience in high-end fashion, luxury industry or in similar capacity Strong communication skills Fluent in English, other languages are a plus A team player who embodies the values of the House Positive attitude, energetic, and strong work ethic Service-oriented and enjoys genuine connections with clients Able to work in a rapid retail environment Computer skills and mobile device skills required
    Permanent
    Singapore
  • PUMA
    Penang, Malaysia SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application. Your Talent Two to four years of management experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record Proven ability to exceed sales while meeting payroll goals, demonstrated ability to identify, hire, train, develop and retain top talent Associates as well as teams, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups Strong interpersonal, communication and motivational skills Strong organizational and time management skills Practical experience in Project Management, skills in implementing communications methods and event management Commercial acumen Interest in innovation and change Leadership PC-skills, MS-Office Knowledge, Lotus Notes, Internet Your Mission Directly responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service Guarantee consistently high standards of customer experience within the Store in accordance with PUMA's Cornerstones and service standards Responsible for recruitment, training, development and succession of high performing, results driven Associates Accountable for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers Directly responsible for ensuring that all training programs, both Domestic and Global, are fully implemented, functional and results driven within the store Analyze customer profiles, buying trends, and competitive information to impact and drive business. Communicate and provide feedback to Area/District Manager Implement, manage and monitor Loss Prevention education, training and awareness programs Directly responsible for execution and processing of both incoming and outgoing merchandise Directly responsible for Loss Prevention compliance within store Achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory counts Manage and communicate merchandise opportunities to Area or District Manager Communicate, manage and execute all Marketing opportunities and events within budget and according to all Policies & Procedures Develop and maintain strong communication with local PR and marketing Participate in new store openings and/or store closings; travel may be required Attend Store Manager Meetings as well as all offsite training and position related meetings as required by Area/District Manager; travel may be required Ensure execution and maintenance of all Visual Directives as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs in a timely manner Required to comply with all operational core competencies and key accountabilities Execute all requirements necessary to maintain a safe and compliant working environment for all Store Associates Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination. PUMA supports over 21,000 employees across 51 countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.
    Permanent
    Singapore
  • ESSILORLUXOTTICA GROUP
    WHO WE ARE We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world's evolving vision needs and the global demand of a growing eyewear industry. With over 200,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to "see more and be more" thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world. JOB SCOPE AND MAIN RESPONSIBILITIES: BoP Innovation Intern (Strategy/ Data Analysis) The Base of Pyramid (BoP) Innovation Lab incubates sustainable programming models and forms strategic partnerships across the public, private and non-profit sectors to accelerate access to vision care for underserved communities around the world. Digital data & partnerships has been identified as an enabler that can be leveraged to achieve our mission. Essential Expected Results: Conceptualize, develop and test digital solutions to improve business prodcutivity Strategic development of new business models in the rural market & and oversee the implementation of programmes to improve awareness and access to vision care for underserved communities Support in developing proposals for potential partner collaborations Prepare clear and concise materials that summarize data, highlight key findings, and draw actionable conclusions to support critical business discussions. Challenges: Navigating the fast paced & evolving needs of the market Balancing the need for innovative solutions with the need for practical, implementable interventions. Main Success Factors: · Demonstrated ability to conduct rigorous research and analysis of data · Strong conceptualization skills, with the ability to develop innovative solutions to complex problems. · Proven ability to collaborate effectively with diverse stakeholders across public, private and non-profit sectors. · Experience with testing and scaling pilots in a real-world setting. · Ability to work independently and deliver high-quality outputs on time. AREAS OF RESPONSIBILITIES AND RELATED ACTIVITIES: Project Management & Planning Plan & manage ongoing projects with multiple stakeholders Develop proposals with potential or new stakeholders Support the development, running and evaluation of pilots in developing markets Market Research & Data Analysis Conduct rigorous and regular market research to keep abreast of the latest developments in the digital/ healthcare space, and identify potential use cases that could help us to advance our mission Analyze data to answer key questions for stakeholders or yourself, with an eye on what drives business performance, investigate and communicate areas / gaps that require improvement Partnerships Support the Manager to manage relationships with existing and new partners for digital projects, including vendors, NGOs, corporates or ecosystem partners Support the Manager to maintain relationships with key internal stakeholders in the context of projects and collaborations Helping to scan for and identify potential suitable partners to collaborate with in the field of innovation KEY REQUIREMENTS: Currently studying Business/Marketing/Data Analysis/Information Systems (major of studies) Analytical ability and passion, business oriented and proficient with Microsoft Excel & Powerpoint Strong project management skills/ability to work on multiple topics concurrently under tight deadlines Reliable, autonomous, precise, good organization & communication skills Entrepreneurial self-starter with a positive and proactive attitude Strong business acumen with superior analytical & creative thinking skills Strong interest in the areas of Digital Innovation preferred Knowledge in React JS/SQL/python would be a bonus
    Internship
    Singapore
  • ESSILORLUXOTTICA GROUP
    WHO WE ARE We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world's evolving vision needs and the global demand of a growing eyewear industry. With over 200,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to "see more and be more" thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world. JOB SCOPE AND MAIN RESPONSIBILITIES: Lead Employee Activation Evangelize EssilorLuxottica's mission of "helping everyone see more and be more" among employees and encourage them to participate in Foundation events Organize and assist in employee engagement activities such as Charitable Clinics, Foundation Townhalls, and Advocacy Campaigns to raise awareness about the Foundation's ambition to eliminate uncorrected poor vision Assist In Stakeholder Engagement Internal Support: Aid your reporting manager in working with regional management and department leaders in each Southeast Asia country to pursue new collaborations that align with the Foundation's mission to eliminate uncorrected poor vision Communicate with key stakeholders from other Southeast Asia countries to gather regular updates, document progress, and highlight volunteer contributions and impact External Engagement: Help strengthen partnerships with governments, NGOs, educational institutions, optical partners and cross-sector partners by providing coordination and administrative support Strategic Program Planning & Leadership Support Conceptualize, plan and execute key programs to generate new wearers and increase access to vision care Build and manage an engaged pool of volunteers to support the Foundation's initiatives Provide leadership training for employees stepping up as volunteer leaders and guide them in executing their responsibilities effectively during Foundation events AREAS OF RESPONSIBILITIES AND RELATED ACTIVITIES: Work closely with reporting manager to ensure smooth execution for on-going projects locally and within Southeast Asia Maintain and track dashboards, project timelines, deliverables and finances to highlight Foundation's impact Assist in planning and executing employee activation initiatives and vision care screenings to provide awareness about the Foundation's mission and generating new wearers Provide administrative support by developing presentation materials and required logistics support for partnership discussions with key stakeholders Support the creation of visual materials such as event banners, presentations and posters to enhance visibility of Foundation's events and reinforcing its mission KEY REQUIREMENTS: Currently pursuing Degree in Business, Marketing or Communications or a related field Strong project management skills to work on multiple initiatives concurrently under tight deadlines Reliable, autonomous, precise, good organization & communication skills Positive and proactive attitude Experience in event management, volunteering or charity work is a plus Passionate about creating a positive social impact and making a difference in the underserved communities Proficiency in MS Office (PowerPoint, Excel etc) and marketing tools like Canva, Adobe
    Internship
    Singapore
  • ESSILORLUXOTTICA GROUP
    WHO WE ARE We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world's evolving vision needs and the global demand of a growing eyewear industry. With over 200,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to "see more and be more" thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world. JOB SCOPE AND MAIN RESPONSIBILITIES: Reporting to the Retail IT Manager, he/she will support the business day-to-day Level 1 troubleshooting on office and stores' workstation. He/She will also be involved in new Store Opening projects, where IT equipment, user accounts have to be setup and be deployed. AREAS OF RESPONSIBILITIES AND RELATED ACTIVITIES: Equipment Staging New Store Equipment Roll Out Level 1 troubleshooting Administration of Indirect Procurement KEY REQUIREMENTS: Currently studying with IT (major of studies) Analytical ability and passion, business oriented and used to work with Microsoft Excel Strong project management skills/ability to work on multiple topics concurrently under tight deadlines Reliable, autonomous, precise, good organization & communication skills Positive and proactive attitude
    Internship
    Singapore
  • ESSILORLUXOTTICA GROUP
    WHO WE ARE We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world's evolving vision needs and the global demand of a growing eyewear industry. With over 200,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to "see more and be more" thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world. JOB SCOPE AND MAIN RESPONSIBILITIES: Working in the Leonardo Vision Care Education team, within EssilorLuxottica Singapore, you will drive our eyewear and eyecare training and education initiatives. In this role, your activity will be a key enabler to support the success of EssilorLuxottica's innovations, categories, brands, and business priorities. You belong to a unique EssilorLuxottica organization whose mission is to build a culture of education within the company for employees and customers. You will be responsible for developing, disseminating, and executing of professional education programs to support people development, internally for all our employees, and externally for customers and partners in our retail and wholesale business. AREAS OF RESPONSIBILITIES AND RELATED ACTIVITIES: Provide effective training and administrative support Provide support for in-person and virtual classroom training Drive the success of our digital learning platform - Leonardo and take advantage of its latest technologies in the development and implementation of educational programs and initiatives for both eyewear and eyecare solutions Measure and monitor the impact of these educational programs Coordinate local professional activities e.g. conferences, seminars, workshops, CPE events etc. KEY REQUIREMENTS: Interest in learning and development Fast learner, self-motivated Creative and agile mindset Strong written and verbal communication skills Have high attention to details, follow through and focus on delivering assigned work. Ability to work independently and as part of a team in a fast-paced, dynamic environment
    Internship
    Singapore
  • ESSILORLUXOTTICA GROUP
    WHO WE ARE We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world's evolving vision needs and the global demand of a growing eyewear industry. With over 200,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to "see more and be more" thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world. AREAS OF RESPONSIBILITIES AND RELATED ACTIVITIES: Analytical tasks (Missing Best Seller analysis; Sale out report collection, MBR analysis Commercial & Pricing Knowledge (Line-sheet prep., Margin Compensation analysis, POR and Credit Notes Raising Project Management & Organization (Supporting TFWA & buy events preparation) KEY RESPONISBILITIES: Commercial Responsibility Manages the Order Portfolio and prepare customer meetings/presentations Consolidates monthly sales report from customers. Manages the request of credit and debit notes for customers (margin compensation, cost discrepancies or defective claims). Handle pricing updates for customers (cost price, retail prices, discounts, margin etc) Prepare statistic reports to support promotion plans on discontinued and slow movers Manage shipping schedule and follow-through with commercial team, planner, logistics for order delivery and documentation requirements Manage master customer data files (commercial conditions, project's status, etc.). Manage the discontinued skus files and inform the customers Coordinate with mktg team to manage changes of visuals and shipments of mktg materials Other misc. office maintenance Customer Relationship Propose new orders for customers based on availability inventory list, best sellers, newness Handle customer/consumer enquiries and direct after sales/returns/short shipment request to Customer Service. Manages customer relations together with the Key Account Manager.KEY REQUIREMENTS: Currently studying Marketing / Economics / Business Communication (major of studies) Analytical ability and passion, business oriented and used to work with Microsoft Excel Strong project management skills/ability to work on multiple topics concurrently under tight deadlines Reliable, autonomous, precise, good organization & communication skills Positive and proactive attitude Familiar with office software packages (Excel, Powerpoint)
    Internship
    Singapore
  • ESSILORLUXOTTICA GROUP
    WHO WE ARE We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world's evolving vision needs and the global demand of a growing eyewear industry. With over 200,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to "see more and be more" thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world. AREAS OF RESPONSIBILITIES AND RELATED ACTIVITIES: · Deliver excellent customer service and demonstrate a high degree of professionalism · Build a strong and returning customer base and rapport · Drive and meet weekly and monthly sales targets · Assist customers in choosing suitable sunglasses and frames · Any other duties assigned KEY REQUIREMENTS: · Currently studying with Optometry/ Retail (major of studies) · Analytical ability and passion, business oriented and used to work with Microsoft Excel · Strong project management skills/ability to work on multiple topics concurrently under tight deadlines · Reliable, autonomous, precise, good organization & communication skills · Positive and proactive attitude · Willing to work on schedule including weekends · Willing to work on public holidays
    Internship
    Singapore
  • PIAGET
    « Always do better than necessary » is not only our founder's motto; it is also the mindset that drives us every day to do what has never been done before! Have you ever thought about becoming a member of the Piaget Family? If you have: Inspirational and people-oriented leadership High drive for results and a team player A Client-Centric Mindset Then you must be the right talent to join our team as a Deputy Boutique Manager! Reporting to the Boutique Manager, the Deputy Boutique Manager shall work hand in hand with Boutique Manager to drive 360 performance in sales, CRM, customer service and operations. You shall nurture in-boutique learning and enhancement culture, by leveraging retail excellence & performance tools (KPI dashboard, VOC etc.). You shall motivate and inspire their team to achieve productivity and sales goals. You shall act a role model for the Brand, from etiquette, presentation, and behave as a Brand Ambassador at all times to internal and external clients. Key Responsibilities: Sales Performance: Together with Boutique Manager, guide boutique team to achieve budgeted sales, focus on 3 key priorities which are the main drivers to achieve sales performance. Follow up closely on KPI results, review effectiveness of the actions, modify and adjust according to situation. Review the assortment and inventory level to optimize sales opportunities. Guide and coach the team on handling client's request for discount in accordance to Company's guidelines. Special focus on Exceptional Creation development: a 360 plan on daily briefing, try on, stock review, event planning and follow up with SA on potential sales negotiation. Also support the HJ and Local Watch Community representatives on briefing (especially on new product launches), driving Metiers appointments, sharing best practices and other initiatives. Share market intelligence (activities of other competitors). Staff Management Motivate team members and support Boutique Manager to conduct coaching sessions, give constructive, candid and timely feedback for improvement. Manpower and roster planning to optimize floor coverage and sales opportunities. Ensure staff grooming and presentation / etiquettes in accordance to Piaget's standard. Communicate and cascade Maison policies and management directions to the team on a timely and precise manner. Client Management Ensure the "Art of Sharing" is consistently practiced and implemented during the selling ceremony. Ensure the team is using the retail systems to manage and record all contact occasions (the VIEW, Rende-vous). Ensure quality data capture, prospect collection, existing and prospect client follow up in a systematic way. Timely follow up on CS, dissatisfied VOC results and all complaint cases. Ensure all Corporate gifting and client budget spent are in accordance to Maison guidelines. Inventory management Accurate inventory management (both valuable and non-valuable) and ensure all creations are handled with extreme care. Quality check of all creations upon receipt, report and raise repair request if and when necessary. Ensure all creations are properly tagged with price, check serial number against goods receiving and ensure all relevant certifications are available with the creations. Ensure monthly stock count being executed well. Boutique Maintenance Ensure high levels of housekeeping standards, including cleanliness of windows, showcases, back of house and all hospitality tools. Maintenance of fixtures, furniture, furnishing within the boutique and report on maintenance work (if required). Others Assist Boutique Manager in collecting and compiling reports as required by Commercial / Marketing Teams. Ensure consistent daily briefing, and monthly boutique meeting are planned ahead, with all team members present to share and align on boutique performance and upcoming directions. The exceptional skills we are looking for: Minimum 5 years' experience of experience in boutique experience with 3 years in a supervisory position. Strong in number, good planning, organization and problem-solving skills. Action and result-driven, a team player. Agile, good time management and be flexible to prioritize. Fluent in English and any local language within Southeast Asia Basic knowledge in Excel, Word and PowerPoint SCOPE Geographical Area: Singapore Team: Management of 4 team members Still wondering why you should apply? Your daily activities will be interesting, challenging and diverse You will be able to see and feel the impact of your actions No day will be like another! The Piaget sense of daring, shared joy and freedom, means that we will always strive to go further! If you want to become a part of it do not hesitate to apply!
    Permanent
    Singapore
  • BALENCIAGA
    About us Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique. Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objets d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity. In 2021, Balenciaga’s 50th Couture collection—the House’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance. From October 2015 to July 2025, Demna designed both men’s and women’s collections as the Artistic Director. In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga. We are currently seeking a Sales Associate(Part Time) who will report to the Store Manager. Your opportunity You can significantly contribute to the store sales, by providing Balenciaga signature to all internal and external clients, support the management team and represent Balenciaga brand and image.
    Fixed-term
    Singapore
  • JAEGER-LECOULTRE
    JAEGER-LECOULTRE
    BOUTIQUE MANAGER HOW ARE YOU MAKING AN IMPACT? YOU ACHIEVE SUSTAINABLE BUSINESS AMBITIONS BY CULTIVATING LASTING CLIENT'S RELATIONSHIPS BUILT BY PASSIONATE AND HIGH PERFORMING TEAM. WHAT ARE YOUR KEY RESPONSIBILITIES? ACHIEVE SUSTAINABLE BUSINESS AMBITIONS: Commercial target: Sales performance and growth: Ensure boutique objectives achievement (turnover, clients portfolio development...) Strategic planning and execution: Together with the Sales Manager, co-build the boutique vision and targeted budget. Build boutique action plan to reach boutique targets. Support the implementation of the boutique business plan and action plans. Performance monitoring and analysis: Monitor performance and KPIs, identifying trends and opportunities for improvement. Market intelligence and adaptability: Follow market trends, competitor activities, and customer insights to identify growth opportunities and inform strategic decision-making. Maison representation and advocacy: Represent Jaeger-LeCoultre as a brand ambassador within the local community, building relationships and enhancing brand visibility through strategic partnerships and events. Operational excellence: Compliance and risk management: Ensure compliance with Group's policies & Maison's commercial rules. Guarantee that retail procedures are respected (selling, customer services, stock management, security...). Ensure all team is aware about latest procedures and tools capabilities. Safety and security: Oversee the safety and security of the team, inventory, and premises, implementing and maintaining robust security protocols. Inventory management: Manage inventory levels, ensuring optimal stock availability while minimizing losses and discrepancies. Transparent communication: Provide clear vision of the boutique and transparent feedback to your management, building trust and challenging partnership. BUILD A PASSIONNATE AND HIGH PERFORMING TEAM: Inspire and motivate: Cultivate a positive and collaborative work environment that fosters team morale, passion, and productivity. Engagement and development: Implement strategies to enhance team engagement and motivation, fostering a culture of excellence and continuous improvement. Performance management and coaching: Set individual sales targets and monitor performance. Conduct regular performance reviews and provide constructive feedback. Conduct one-to-one coaching for each team member to define and commit on individual action plans. Scheduling and resource optimization: Organize boutique team roaster to optimize staffing levels and ensure exceptional client service. Identify and share recruitment needs to local management. Effectively integrate new team members. Training and expertise: Address training needs and implement training programs to enhance product knowledge, sales techniques, customer service skills, and Maison storytelling. Team communication and collaboration: Animate the team (prepare briefings & share information), fostering open communication and collaboration. CULTIVATE LASTING CLIENT RELATIONSHIPS: Client advising: Demonstrate leadership by playing an active role inside and outside the boutique through hosting clients, and ensure best personalized client experience is provided Elevate the client journey: Ensure the boutique environment is meticulously maintained to provide a welcoming and luxurious experience for all clients. Coordinate omni-channel activities to ensure a seamless client journey. Client relationship management: Implement and manage CRM strategies to cultivate and expand the boutique's client database, driving repeat business and brand loyalty. Ensure proper execution of the clienteling strategy within the boutique team. Personalized service: Empower the team to provide personalized and attentive service, anticipating client needs and exceeding expectations. Customer service excellence: Ensure the team provides the best customer service-related activities, ensuring prompt and effective resolution of client inquiries and concerns. Provide support for complex customer service issues, managing escalation when needed. WHAT ARE YOUR DRIVERS? Result-oriented and demanding Self-driven and can act in a low pace environment Curious Humble Passionate Proper sense of luxury and pay attention to details and excellence Passionate about creating exceptional client experiences and fostering a culture of hospitality. Strong team player, empathetic Strong organizational and problem-solving skills WHAT DO YOU BRING TO THE TEAM? Proven experience in luxury retail management, preferably in the watch or jewellery industry Excellent leadership and team management abilities Excellent communication, interpersonal, and presentation skills Fluency in English
    Permanent
    Singapore