All job offers Administration

Greet and welcome guests/visitors promptly upon their arrival and direct visitors to the appropriate person and officeHandle incoming phone calls, screen, and forward them as necessaryMaintain a neat and organized reception area, with all necessary stationery and material Provide basic and accurate information in-person enquiries and via phone/email communicationManage the receipt, sorting and distribution of daily mail/deliveries, including arranging courier servicesMaintain office security by following safety procedures and controlling access at the reception desk Manage inventory and ordering of office supplies (pantry and stationery) Provide administrative support to the CFO's officePerform other clerical receptionist duties such as filing, photocopying, etc.Perform all other ad hoc tasks assigned by the line manager.

Operations Complete general administrative tasks on an ad-hoc basis as per business needs, including responding to COMPASS and Sales Service emails and Ecommerce orders processes. Resolve order-related issues by liaising between client and internal/external groups (Warehouse/Operations/Merchandising). Manage verification of orders for fraud and ensure timely fulfillment. Qualifications High School Certificate or Equivalent. Previous customer service experience in retail or call center environment. Strong verbal and written communication skills. Possess excellent problem-solving skills. Ability to handle calls objectively, when speaking with customers who may be irate, and ability to diffuse customer situations independently or under the guidance of a coordinator or supervisor. Familiarity with website technology, website navigation and terminology associated with internet commerce. Flexible working availability, including evenings and weekends. Preferred Tertiary Qualification Sales Execution Demonstrate and share with clients Brand presentation, storytelling, and product knowledge. Communicate with passion and authenticity, use elevated verbal and written language, embodying the Tiffany brand in every client interaction. Initiate proactive, elevated, and relevant product recommendations for the client to drive conversion and satisfaction. Meet and exceed commercial goals and track omni-channel business activities.